I just bought an RV from a couple down in Alabama and was driving it home to Tacoma, WA. One of my stops was in Ogallala, NE. The night I arrived I noticed water on the floor coming out from beneath the kitchen sink where the water heater is. It was about 7:30pm, I called Ken at the park attendant's suggestion and he showed up in about 5 minutes. He spent about 45 minutes taking a look at the water heater. I had told him that before I bought it I of course had it inspected and they had found a small crack in the hot water tank which I had them fix. Well... They 'fixed' it alright, but they took shortcuts in doing so. Bottom line is that it needed to be replaced.
Ken ordered the new hot water tank the next morning. I ended up staying an extra day since it wasn't going to be in until the following day. Once Ken received it he came right out, installed it and was also willing to chat and talk about other systems, things, etc. on the motorhome. I had a LOT of questions since this is our first motorhome.
Ken was extremely knowledgeable, courteous, kind and very professional. I enjoyed talking with him and getting to know he and his wife. He knew, without me telling him, how the other shop had 'fixed' it and was able to diagnose the problem, get it resolved as quickly as possible so that I could get back on the road.
If you are ever in the Ogallala, greater area and need to have some work done on your RV, PLEASE look up Ken! He is fair, honest and EXTREMELY reasonable on what he charges. He didn't even charge me for the initial service call that initial late night when I called him! He loves his work and it shows!
He doesn't have a website, but he can also be found on facebook at https://www.facebook.com/camper.ken.9?fref=ts.
Thanks Ken! read more