I was looking at a 1998 Dodge 1500 here today. KBB trade in value (avg) is $772 (I'm sure whoever…read moretraded it in didn't get much more than that) ... retail dealer sales fair purchase price is $2804. The salesman verified while we were talking. He called his boss with a CASH offer of $2800, maybe as high as $3000. We were told he would not take less than $4500. What a rip off artist. One star is probably one too many.

Wish I could give it less than one star. The owner, Chris Brown, is a crooked as they come. He…read morerents cars, claims they have damage, and then turns around and sells them on his used car lot. If you buy or rent a car from this guy, you'd better check it top to bottom or he will try and rip you off. I wouldn't rent of buy anything from this guy. He is the true definition of a shyster used car salesman if I've ever seen one. He also tried to get me to pay him cash for alleged 'damage' to a vehicle in order to bypass the insurance company. Steer clear of anything this guy owns (National Car Sales, Alamo Car Rental, Etc).

We had vehicle issues traveling on I-80 near North Platte. We dont usually go to dealerships on the…read morenotion they overcharge for service, especially for travelers. Bill Summers was exceptional! They diagnosed and resolved the issue quickly and very reasonably and got us back on the road. The dealership is comfortable, clean, and very efficient. It was like taking my truck to a neighbor's house. Other Ford dealership could learn a lot from this group.

I wanted to take a moment to express my gratitude for the exceptional service I received from the…read morebusiness of Bill Summers of North Platte, NE. I had a wonderful experience to ensure my satisfaction. They were professional of their work. The certain staff members that I dealt with and were very knowledgeable, plus it was a super of these staff members who went above and beyond their precious time of their duties of their work, to service myself and my vehicle. When you enter the garages prior to any work, you might be greeted with Shana, the service manager and or Brycen, the service advisor. It's always nice to see a friendly smile. They both have excellent customer service and are wonderful in every which way. I could tell that they were so very understanding of my concerns. They got me in with two separate appointments plus additional appointment to install the part on November 29th, approving the service inspection of my vehicle, without charging me extra. I mean seriously, they could have charged me for these appointments, with having these unknown questions to them towards my vehicle, especially since I requested to be in the service garage examining my vehicle, while it was on the lift. They are friendly, listened carefully, had patience towards me. I felt comfortable, and never felt I was being rushed with my concerns of my questions of my vehicle. It shows me there is a lot of wonderful and kind staff members of Bill Summers, and that they do take pride of their job positions plus for the customers and their vehicles. Yes, they do worry for the safety of our vehicles out on the road and the safety of others. I felt like I was in good hands within them. They answered my questions truthfully. The guys that I dealt with was Steve on November 14th and Sam on December 2nd, in the service technicians dept. showing me up close of my vehicle in the garage. They took time out of there busy schedule to explain everything of a certain part of my vehicle, the concerns that I had. The service technicians were prompt, professional, and the final results exceeded my expectations with the honesty and truthful of their words to me. They also went above and beyond their work in helping me out. I am sure I was the talk of their business service dept in a humor way, stating my name of the number of times I called, but I just felt within my heart, something wasn't right and needed to find out my answers to the questions I had. They were great in calming my nerves of what took place previously, and I was so impressed with the level of service that they treated me with respect and dignity. I feel they should all be recognized in their work positions. Don't ever judge a business that actually does a good job until you actually find out, that they do care, and are very much concern They were prompt and professional, to ensure that I was satisfied with all the service that I received, and I am very grateful to all of them. I would definitely use Bill Summers of North Platte in the future and truly recommend it to others.

While traveling through I was pulling a vehicle on a flat trailer. That vehicle ended up with the…read morekeys inside, doors locked and battery dead. GM vehicles like mine will not easily unlock, even with a second key, if the battery is dead. I eventually called Panhandle Auto. Since it was Saturday, all the technicians were off. The manager, Brian, said, "I used to know how to get them open, come on over." He not only got the doors open, he jumped my battery and helped get my vehicle off the trailer. He went above and beyond what I expected of him. If ever I needed a car and was in West Nebraska, I'd come by this place. They were nice, honest with me, and went out of their way to help me. Great people. Thank you

I needed to replace a wheel, so I called this service. We agreed on the price, and the mechanic…read moresaid he would arrive in 2 hours. In the end, I waited for 5 hours. The phone was turned off, and no one called back or warned me about the delay. Completely unprofessional. If you value your time -- avoid this service. Red flag.

this company is a rip off and thieves, called them out for a starter guy in a Chevy suburban came…read moreout hit it and said he needs to get one (obviously). Claimed he's a new business and has no money, asked for money to buy the part since it was $800 bucks. red flags everywhere but gave him the benefit of the doubt. Gave him efs for $1,280 and lmce he cashed it.. game over! Every excuse in the book. Made a report with the local pd as well. Avoid at all costs! car broke down, he's sick, has a fever. Karma gonna get him, or land him behind bars. Loser and low life