Cancel

    Open app

    Search

    Campbell Pools - Embrun

    5.0 (1 review)
    Closed 9:00 am - 8:00 pm

    Services - Campbell Pools - Embrun

    Pool maintenance

    Campbell Pools - Embrun Photos

    You might also consider

    Recommended Reviews - Campbell Pools - Embrun

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    1 year ago

    Amazing, helpful staff, always know I'm welcome even when I have the silliness of questions.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    You might also consider

    Verify this business for free

    People searched for General Contractors 1,503 times last month within 25 miles of this business.

    Verify this business

    Sani-Sol Pool & Spas - Our spa and supplies showroom

    Sani-Sol Pool & Spas

    (2 reviews)

    I'd give Sani-Sol a 2 1/2 star rating, if only I could. Service has been so-so, and they are closed…read moreSundays which is inconvenient to me as I work Monday to Friday. Last year, we moved into this house in Stittsville south, and it has both a pool and a hot tub. I have been looking forward to this! What ever house we would have purchased, I wanted to have a hot tub; the pool is just a really nice bonus. Of course they both do cost a bit of money to run, and a bit of effort to maintain. However, I prefer this to swimming in a community pool with so many people using it. And the beaches around Ottawa are not much better, often have high pollution too. To each their own! Sani-Sol is close to home. I've only ever been there a few times, and I've always been greeted and served by very young people (ie: teenagers, students) who have been pleasant enough, but I've never had the pleasure (?!) of dealing with the owner or a technician. My husband did, though... last summer when we hired Sani-Sol to open the pool. The person who came out to help was a young man, who just did the work, and didn't explain much of anything (we would have liked to know how to do this on our own). Oddly, he didn't realize we are new owners, and he told my husband, "I know your wife," as he had opened this pool before... Although it wasn't me he had met, but the previous owner! The customer service here really is not very personal; they definitely do not try to get to know you - even if you've been there before. They also don't seem to reach out to previous customers. As I mentioned in starting, they are closed Sundays when I might want to get my water tested; so that is inconvenient. The best part is that they are close to home. Unfortunately, there is a lot of competition out there. I have gone here more to get chemicals when needed, but I get the customer service elsewhere.

    Very dissatisfied with response to my complaint about how low the technician lowered my pool when…read morehe closed it last fall. It was down at least six inches below the jets and It will cost me several hundred dollars to fill it up. In all the years of owning a pool I have never seen this done before. The manager said I must have a leak in the pool. That's it. Took no responsibility for his technicians work. There's another pool company in Stittsville and they just got my business.

    Mermaid Pools & Hot Tubs

    Mermaid Pools & Hot Tubs

    (8 reviews)

    Dont buy from Mermaid. They make promises they dont keep and you will end up spending a lot only…read moreto find out your pool was never worth it. Not only that, once our liner was out we could see the dangerous pool our children had been swimming in! They refused any compensation despite false promises and their guarantee that means nothing. We bought a salt water above ground pool 8 years ago. We were told it costs more but is made of materials that dont rust. So now we have what I suspect is a small hole in the liner, no problem we can patch it or replace the liner. Except our pool is not made with rust resistant material as stated and that we paid a lot for. One tiny leak and its rusted and will need to be replaced. Liners get holes and need to be replaced it happens but mermaid should replace the wall. Their solution, use paint. That wont fix it and is potentially dangerous since its rusting from the inside. 8 years is way to short for a pool to last, especially one that was so expensive.

    I purchased a Polaris robotic cleaner ($1200) 4 years ago and last year the unit died. Causes were…read moreattributed to the "tangled" cable which lead to issues with the motor to be replaced. Normally I would just write it off as normal wear and tear, but POLARIS have re-created their cleaner with a "tangle free" cable, because they identified it was bad and defective product. When I spoke with Mermaid, they just wrote me off and said" that's unfortunate". Well, that said, no support from Mermaid and obviously none as well from Polaris. I have since purchased a new cleaner from Pool Supplies Canada. Better price and good return policy. In conclusion, Mermaid was the pool king for so many years, but that is no longer the case. I've moved on to Campbell Pools.

    Purewater Total Home Leisure

    Purewater Total Home Leisure

    (11 reviews)

    I am in the same business as these guys ( Competitor) and I have always found them help-full and…read moreforthcoming with parts and information when I needed it. I recently made a mistake with a shipment and found myself in a tight spot. They stepped up and helped me out , saving me a great deal of time and money. They have refused to take any form of compensation stating, " just happy to help" You can trust that if this is how they are " behind the scenes" , they will treat you with honesty and integrity. Thanks Again

    Hope I can give zero star. Absolutely garbage. Only good at sale. Poor poor customer service. After…read morethey sell your the items, if there is a problem. They would told you it is out of their hand. I ordered that winter safety cover from them company last year and it wasn't ready at the time them estimated it would be ready. We end up need to wait until Nov to have the pool closed. Waste lots of time of cleaning the pool which was too cold to swim in and waste lots of money to buy chemical to clean it. Just because the winter cover can't be arrived on time. and we suffered a lot for waiting to close the pool. Then even they came to measure it before making it. the size wasn't right! They took it back for resizing in June then and it is not back yet! They called me In the beginning of Aug to order pool closing service, but they don't even know my winter cover is not back yet. Bad communication between departments. Only the sale department is efficient. The service department is garbage. Another frustration is they don't brother to return your call or email. Finally I reach the owner today. Thé owner said they are not the priority to have the product from the supplier because they are not the business deal with life and death. It is so funny, it's first time I learn that swimming pool cover supplier also make equipment that save life. Thé attitude of the owner tells all. Choose your pool service company wisely folks.

    Campbell Pools - Embrun - contractors - Updated May 2026

    Loading...
    Loading...
    Loading...