We were pretty disappointed in our first stay at Shaheen's. Upon arrival, the sign on the office…read moredoor said contactless checkin, and every guest was emailed the info. So I checked my email and had nothing from them. Thankfully someone walked in the office and asked if I needed help. They said it was a text, not an email. I didn't receive a text either. He looked up my info and the text was sent to my home phone number.
So he told me my door code.
I couldn't remember that code all weekend, so I had to look it up on my phone every time, I'd rather have a key. Also, he didn't tell me how to enter it, but I figured it out. My husband had more trouble when he tried lol. Every time. That keypad is very very touchy.
And the kids next door, fighting over who gets to enter the code, yelled it several times. So now the whole parking lot knows their code.
I guess Shaheen's is doing a lot of remodeling. I think we had a new room? But I'm not sure if it's finished. The ceilings are painted black, trying to look elegant I suppose, but looks kinda creepy. Many white paint drips / smears everywhere, unfinished carpentry, chips on the freshly painted door. New beautiful bathroom has a large sink but it's completely flat and stuff doesn't rinse down without a ton of effort. Toilet roll is a far stretch to reach. Toilet seat is sharp, really high, and uncomfortable.
I know I'm sounding picky here but it was a lot.
There is zero soundproofing. Thank goodness we needed the air conditioner, it helped drown out noises from neighbors and construction.
For some reason, there was a man sitting in a truck, right below our back window, smoking and playing music loudly. Two nights in a row. Not sure if he was a guest or a worker or what.
Public water in the area must be brownish yellow because the new toilet always looked dirty. I noticed the same water in the lobby Keurig machine. I believe the ice machine has a filter because the ice looked clear.
As we were leaving, we noticed a little old lady with oxygen was having trouble getting in her door. We watched for a few minutes then asked if she needed help. She told us her door code and we showed her how to do it, but now we have her code. So dangerous if we were the type to take advantage, thankfully we're not.
The only plus - my motherinlaw called the hotel to ask if they had any amenities she could purchase for our wedding anniversary. The man said no, but he'd be happy to go get whatever she wanted. She suggested champagne and chocolate covered strawberries. He said he had to go to the store anyways, and he'd make it happen.
She called the night before to make sure everything worked out, and he said he forgot! Jeez!
He ended up getting a bottle of wine, a box of chocolates from Adirondack Chocolates, and even a card. A very nice touch! But we definitely won't be back.