I had such a wonderful experience at Ritual Salon + Style Bar. Chloe was lovely, kind, and made me…read morefeel comfortable right away. I also want to give a special shoutout to Matthew. Hearing him teach and coach Chloe during my appointment was such a nice experience and really showed how much the team values quality, education, and helping their stylists grow. I had to bring my son with me, and everyone was so accommodating and welcoming. I was nervous because it had been a very long time since I'd had a haircut, but Chloe & Matthew answered all of my questions and made me feel completely at ease. I was so happy with my haircut that I booked another appointment before I left. I'm already looking forward to coming back!

Response to the owner : The conversation was via phone for a full highlight . So no you would not…read morehave a request for a full highlight in text. The Text messages I do have, are confirmed appointments that changed three times by the salon . The text doesn't say partial highlight nor full highlights for that matter. The only scene caused was by Ashlee berating me for saying I booked a full highlight . She scolded me like a two year old demanding respect . If anyone in the salon was uncomfortable it was because of her . You weren't there. Ashlee made cry . The whole thing was uncomfortable and awkward. I would be equally embarrassed as a salon Owner to say you back up your stylist 100% considering the photos I posted . Any decent stylists would admit the cut was less than acceptable and offer to fix it . I'm just. Baffled on how you're proud to have that horrendous hair cut as proof of stylist work . Apparently the bar is pretty low for the work produce in your salon.

I just left Yolanda at Rock Paper Scissors Salon. What a…read morenice experience it was! Yolanda asked what I was looking for and she really listened to me! She spent plenty of time cutting and then styling my new do. She was not in a rush at all. I really enjoyed the whole experience and I will return.

I don't leave reviews lightly, which is why I reached out to the owner privately before posting…read morethis. I wanted to give the salon an opportunity to address my concerns directly. When I booked my mom's blowout, I specifically explained that she has soft, textured hair and was reassured that Yolanda Lusnia was experienced with all hair types. Based on that conversation, we felt confident moving forward with the appointment. Unfortunately, the experience did not meet those expectations. When we first walked into Rock Paper Scissors, the initial expressions and reaction from Yolanda Lusnia and Bree Pickens immediately made my mom and me feel uncomfortable and unwelcome. We arrived excited and trusting that my mom would be taken care of, but the first impression left us feeling out of place. During the appointment, I noticed a lack of warmth, communication, and attention to detail that you would expect from a professional salon experience. At the shampoo bowl, Yolanda did not adjust my mom's chair, speak with her, or ask basic comfort questions such as whether the water temperature was comfortable or if she preferred it warmer or cooler. Those small gestures are part of making a client feel cared for, and their absence was noticeable. About 10 minutes into the appointment, Bree did come over and kindly asked if I wanted to sit in the same room as my mom. I appreciated that gesture. However, when Bree walked me back, Yolanda said she was going to ask me the same thing. After the initial interaction, the change in tone felt uncomfortable and confusing. While my mom was at the shampoo bowl, I overheard that there was no way her hair could be blown out without straightening it. I clarified that we had booked a blowout, not a straightening service. After the service was completed, her hair was still very frizzy and did not look like a finished blowout. When I politely expressed my concerns about the result, Yolanda raised her voice and said, "I'm not used to doing this type of hair." That comment was extremely disappointing and made my mom feel singled out because of her natural hair texture. My mom has had successful blowouts at other salons, and the issue was not only the final result. It was the overall experience and the way she felt as a client. I reached out to Katie Enfield privately because I wanted to resolve this respectfully before posting publicly. While I appreciated receiving a response, I did not feel my concerns were fully acknowledged. Every client deserves to feel welcomed, respected, and cared for when they walk into a salon.

I looked for years for someone who could truly do my "blonde" hair justice. Once I found Danika, I…read moreknew I'd never go back. She is amazing! She asks all the right questions to make sure she understands exactly what you want, and she has the knowledge and talent to get you there. I completely trust her, and I'm always amazed by the results! I have never received as many compliments on my hair as I have since she started doing it. I love the salon itself, too. It has such a cute vibe with all the plants, and she always has killer music playing! 100/10 -- highly recommend Danika and this salon!

Reached in to Oak and Ivy last minute as I'm in from out of town for a root color touch up…read more(#ShesOld). Even before I talk about the color I want to lift up that a) they use tech really well (I'm on Zoom calls from one end of the day to the other so picking up the phone and calling someone is super difficult for me most days). They responded to my inquiry through Yelp immediately, forwarded my request on to their stylists, and I had an appointment set up within a half hour max. Ended up with Stephanie and she was wonderful! While she was putting the color in I noticed she didn't apply any protective gel or vaseline ahead of time to protect my skin from the dye. I just figured, "Well, I'm not going to see anyone today, if I'm walking around with a dye headband, it's fine." Well, she didn't NEED to put anything on my skin to protect it because she's that good at what she does! The color came out great -- very natural and healthy looking, and really shiny. And not one drop of dye anywhere except for on the roots where it belonged. On top of all this, Stephanie was super nice, as was everyone who worked there. Loved the ambience, too -- the music was sort of 70s classic rock as was the decor. I'm hoping to be out in this area again in the coming year, and definitely plan to go back to them! Thanks, Stephanie!

This review is being written by my wife, Robin who is a grateful customer of Kimberly at Dolce Vita…read moreSalon! I have lived in Sonoma County for more than 20 years, and have always been self-conscious due to thinning hair. I have been to several stylists over the years who never mentioned any potential treatments for the thin hair. I made an appointment at Dolce Vita Salon for a color correction and met Kimberly. We talked about my thinning hair, and what my dream hair would look like. She was honest with me about the condition of my hair and what my options were. Kimberly recommended that we first evaluate and treat the scalp, and then suggested the idea of using a "topper" on my head, real hair styled in the way that I want, that would give the appearance of full and healthy hair while my own scalp heals. This seemed like such a reasonable idea, and basic, that I was surprised that nobody had ever mentioned this at other salons. Kimberly showed me examples of toppers to get me comfortable with the idea. She also made me feel like she was a friend who was collaborating with me more than someone who was just hired to work on my hair. We went ahead and ordered the topper. While we waited for it to arrive, Kimberly was in touch the entire time, sending e-mails with photos of hair toppers that would be realistic for my head. At her salon on October 7, it was time for the fitting. This being real hair, Kimberly had first shampooed and styled the topper, and then cut and curled it to fit my face. She showed me how to attach the topper to my head with clips that work with my bio hair, and then she let me try doing it myself. (I am still practicing in front of the mirror and getting more confident). I love the way the topper looks and fits, as does my husband, Alex. I would highly recommend Kimberly and Dolce Vita Salon for any hair and beauty concerns that you have.

I have been going to Dolce Vita for a couple years. I am very picky and finally found someone who…read morelistened and could do what I wanted with my color and cut. While she was recently on maternity leave they put me with someone else. This person didn't do what I wanted at all-but it wasn't that bad. I hemmed and hawed and finally decided to reach out to them. Not only did I feel heard, but they salon owner re did my color and was nothing but lovely and nailed it! I tried to pay for at least the supplies, but she wouldn't take any money. What a classy place and great talent and ownership! Best salon in the North Bay! Thank you Dolce Vita!

I have had a number of services from this salon. I can't help but want to try everything they…read moreoffer. Services that I have received; hair color, hair cut, waxing, facial, nails! If they offer it, I have done it. The professionalism of the staff speaks to the management of the owners. Just by observing their interactions, you can tell that they are a tight knit community. Recently, they held a fundraiser on Valentine's Day to help a local animal shelter. Talk about above and beyond! I usually work with Angelica Solano, but all of the stylists are great. I cannot recommend this salon enough.

I have being seeing my girl Bounthong for over 5+ years now for haircuts and styling…read more It has been awhile since the last time I was in, needless to say I was way overdue to for a cut. I appreciate how kind and personable she is always. We catch up on life, laugh and share woes. My favorite is getting my hair washed. I absolutely LOVED my look. Feeling light, fresh and new again. Pleasantly surprised with redecoration of the space. The cool tones gave it an open vibe.

I've been hunting for a new person since 2020 when I cut ties with my last gal. Since then I've…read moretried 2 different people but no one has felt like a good fit for me. Until today! Natalie is new to the area, new to Sparrow since June, and she is fantastic! I'm relatively low maintenance but do like to have some grey coverage and found her specifically within this cute salon because she is low chemical, organic processing. I showed a couple pics, explained what I'm seeking, we talked and she began to work her magic. She did an incredible job! I love my color and cut, she is friendly, easy to talk to, good at what she does and gives off an overall warm friendly vibe. Super happy to have finally found someone who is good at what they do and I felt comfortable in her chair. Yay!! All the women at the salon (2 others) were friendly and kind, the whole salon has a friendly hood energy. Some of the products are locally sourced from Concord which is cool - they smell amazing! I'm feeling so happy from this first experience and excited for my next appointment!

Found sparrow while searching for a new salon in Sonoma county. I booked online, site unseen and I…read morewas not disappointed. The vibe was welcoming and relaxed. My stylist Natalie had great input and helped me turn my hair vision into a reality. They also carry a wonderful collection of hair care lines and products. If you're lucky you might even get to snag some of Shelby's aura cleansing mist that she creates. Helps me recenter and calm me and my kids! Overall, highly recommend.

I just had my Hair done for the first time by Catherine Outlaw…read more I would give her a 10 Star if I could. She did an amazing job on my color/highlights and blow-dry. My hair has never looked and felt so good. I am going to have her do a blowout on my hair every week as I love the look she gave me. I am in the Beauty Industry and will be referring all my clients to her. So very Happy...I love my hair!!!! If you are looking for the Best? Book an appointment with Catherine.

Joleane had me in the chair for 45 minutes. Partial, Partial, Partial , Parial (did i say partial…read moreenough times!) highlights and then a quick trim $308.00 later I was out the door with little to show for it. Run in the other direction when you think about getting your hair done there

Jolene has mastered the ashy blonde and balayage, and there is absolutely no one else I will go to…read morein Sonoma County...or anywhere for that matter. I'm incredibly picky. After my previous experience with another salon, I didn't get my hair colored again for almost 2 years, giving up that no one in Sonoma County could get ashy blondes right. Jolene started with balayage and now does that + baby lights to get my hair the color I want. The grow out is perfectly blended with my coloring, so I'm able to go every 3 months. Her hair cuts are also on point! Jolene is the best.

I had the best experience with Athena aka sugaristamamacita. I had an amazing experience, and I…read morespecifically wanted to commend Athena. She was incredibly knowledgeable and truly put my mind at ease throughout the appointment. I also greatly appreciated how communicative she was about the process and her thoughtfulness in checking if I needed any breaks. Thank you for providing such excellent service.

Heidi did a great job on my pixie cut and color. She listened and provided excellent advice as we…read moredecided the color and shape of my cut. I will definitely be a return customer.

This review is specifically for the stylist Teresa Valdez not the salon as a whole. Buckle up, it's…read moreworth the read. My first appointment with Teresa was perfect, it was exactly the color I wanted and I was incredibly happy. At my second appointment I explicitly stated "I want to do what we did last time" yet she proceeded to make my hair significantly darker. I immediately brought up how much darker it was than the previous appt and she assured me it was only a dark gloss and would wash out and lighten up soon. I trusted her. And "left happy" because she assured me it was "just a gloss". I didn't speak up because I trusted her. At my third appointment everything went south. Before we started I brought up again that my hair was made too dark the previous appt and clearly communicated that I did not want my hair to be dark. Teresa proceeded to dye my hair pitch black. I immediately brought it to her attention at the end of my appt and let her know I was NOT happy with how dark my hair was. This time, Teresa's story completely changed, she told me she had actually used permanent dye at my second appointment not a gloss. After a lot of back and forth and attempted gaslighting she eventually admitted that she hadn't taken proper notes and couldn't remember exactly what she had done to my hair at my previous appointments. Awesome. Not only was this extremely unprofessional and disorganized on her part but throughout the process I felt completely gaslit. She put words in my mouth that I never said. She made decisions about my hair that I never consented to. She did what she wanted with my hair instead of communicating with me and getting my approval first. Her lack of accountability made an already bad situation feel even worse. She knew she had made a mistake, admitted it but still tried to gaslight me to agree with her rather than take accountability. To top it all off despite her completely admitting fault, she only offered me a partial refund. After her countless mistakes and the way the entire situation was handled, the partial refund felt like a slap in the face. I wish I would have never sat in her chair. It's unfortunate that this experience reflects on the salon because I'm sure there are much more professional stylists there to choose from. If you do decide to book with Teresa, I would STRONGLY recommend being VERY direct about what you want and making sure you explicitly consent to any changes before she proceeds. -5/10.

I was struggling to find a good and professional salon for my curly hair, and finally found This…read moreplace, Hadeel is so professional and amazing in her work and she knows exactly to do with my hair without me asking for anything, she is so kind and amazing. I really recommend her for everyone who want to have the perfect quality and service. Hadeel is so nice and you feel very comfortable. Thank you so much for the amazing service you gave me, you made me feel like I am home.

Hadeel was simply amazing and I now have the best haircut and tools to managey curly hair myself.it…read morewas a wonderful experience from start to finish ,I could not be happier