A lifesaver I called Big B's Roadside based on the excellent ratings. My call was answered…read morepromptly, professionally and Mr. B was also a voice of calm and reassurance that was most welcome. I was informed of his ETA the whole time. He towed & parked my car nice and my neat in front of my house. Would use again!

I connected with Brandon when I was looking for a tow after a vehicle accident. He gave a prompt…read moreresponse to my message and his price offer beat pretty much every other company I called. Luckily, for me, I ended up not needing him to tow my vehicle after all. But I was impressed with his customer service and would definitely consider using. Big B's Roadside assistance in the future. Four stars only because I have experience and actual tow. But I give 5 stars for customer service and pricing. Thanks Brandon!

quick to resound. very friendl! great pricing! definitely recommend them so much! great peopleread more

From the owner: We are insured and trustworthy! Call now 765-469-2159read more

I had to have a vehicle unlocked due to losing a key for the door locks. Yes, this ancient car had…read moreseparate keys for the doors and ignition. My request was answered quickly and i was able to have the work done in minutes. Also, it was done much cheaper than I was expecting. I definitely recommend this service for anyone in the same boat.

DONT SEND YOUR CARS TO HIM!…read more He does great work. He really does. But his customer service sucks. We sent someone to him because he does good work AND gives payment options. So the people I sent his way, needed to hold back one more week for the last payment. And yes, he is upset and I get it. But the fact that he didn't message them, and instead start sending me nasty messages. [ again, not my car he fixed, and not me that made a payment arrangement, becuase again, this wasent me or my car that went to him. All I did was send someone his way ] So when he started sending me nasty messages, I snapped back at him and reminded him that I'm not the one he needs to be messaging me. But to him, HE assumes if you send someone his way, he HOLDS YOU RESPONSIBLE FOR THEIR PAYMENTS! So after I snapped back at him, and he started making threats to me. [ again, not once has he messaged these other people about their agreement. Instead he comes to me! What a joke. Travis Blockson Trav Blockson Heres the owner ^^ So again, if you send someone his way, just remember, YOU are responsible for THEIR agreement. I'm not a business owner or anything but I thought it was between the customer and the owner, and between the Guy who is recommending people to him and the owner about someone else's payment. So let me ask yall this. Should he of messaged the customer NICELY about their agreement? Or should he of messaged the guy that's recommending his shop to these customer's? I know things has changed in the world, but I always thought it was the customers responsibility of their own bill, and not the guy recommending. Thoughts? AND again, he does GREAT work. Just shouldnt be running a business if you can't figure out who to contact when a customer is late on their bill.

We waited nearly 5 hours! They should have informed us on the initial call that it would be that…read morelong or contacted us at some point to update us. Since they take your credit card info when you call, they know that they have you over a barrel.

waste of time. lied about time for service, waited an hour and a half and called back and told it…read morewould be more than two hours for service. dispatcher was rude. use anyone else

Service was quick efficient and reasonably priced I would recommend this to anybody looking to get…read morea good deal.

From the owner: Dependable, affordable, and quality work. We offer mobile auto repair and roadside assistance. Tire…read morechanges, battery services, fuel delivery, lockouts.

I can't say enough about this company. We were stranded in Indianapolis at 12:00 AM. I called this…read morecompany and from the start they were very helpful pleasant and professional. After progressive insurance failed to find a tow truck after two hours. This company got to us within 30 minutes of my call. The owner texted with me and kept in communication the whole time while the driver was on the way to get us. Very reassuring and very very committed to their work. I highly recommend this company for any towing needs that you may have if you want a professional, timely and caring group of employees. Thank you !!

The business responded immediately to my tow request and they were there in 20 minutes! (Great,…read morewhen compared to other towing businesses that can take hours to arrive). The price was fair. But most impressive of all was the patience and kindness of the towing guy, even in the extreme cold, who could see that I was stressed out and reassured me with his professionalism and friendliness.