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    Cambridge

    5.0 (4 reviews)

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    4 years ago

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    Burlington

    Burlington

    (2 reviews)

    I've been to a couple other Burlington's that were very nice stores, one in Knoxville and one in…read moreAtlanta. The Jackson, TN location is so very disappointing. I went for the first time to that location last night to shop for a coat and will not ever go back. It was a complete waste of time. The selections were slim, the store was messy though there were few customers and the entire store smelled of weed The whole time I was in there. I couldn't tell if the weed smell was coming from customers or the employees. The multiple cashiers at the front checkout were horsing around, bent over laughing, loud, cutting up, chit-chatting... not waiting on customers. When my family and I were called up to check out, we stood at the# register we had been called up to and waited so long for the cashiers to calm down, stop playing around and someone actually come over to ring us up that I was ready to drop our 3 items in the floor right there and walk out. We never said anything, never batted an eye. stood waiting patiently. It was ridiculous how unprofessional the employees acted. I'm all for enjoying your job but when you are ignoring customers and having fun at the expense of customer service I think it goes a little too far. When an associate finally came over to us she was unfriendly. All that laughing and cutting up beforehand but then wouldn't smile or speak during the transaction. I thanked her when she gave me my receipt, she still didn't speak. Never smiled. We gladly left. This store needs to do better. I don't see how they'll stay in business, they certainly won't be getting mine again. I'm already telling my friends about my negative experience and not to bother going there.

    I won't go back here. I use a shopping basket to help me walk. I have trouble walking, I filled…read moreup my basket and paid for my merchandise. I headed out the door and almost hurt myself as the basket locked up before I could get out. A worker told me the baskets lock up at the exit so you can't take them out. If my granddaughter hadn't been with me I would not have made it to the car with my stuff. If you go here, buy very little because they expect you to carry it all out yourself. Also, I went here to look for a nice coat. Nothing good here. Just another version of Ross, TJ Max and Marshall's but not as nice.

    Cambridge - menscloth - Updated May 2026

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