The merchandising and presentation of this store is superb! There may not be a cleaner more…read moreorganized retail store in town.

This morning not one single checker so had to self check. I was buying…read moreBedding and pillows which required large bags with none visible. My husband asked the young gentleman if we could get a few bags from the register and he said yes. A lady from the front desk runs over hollering "sir you can't go behind our registers"! Target if you don't like how we are doing YOUR job then hire people to check us out and teach your employees on customer service!

Hard to believe how much this store has gone down. The mens bathroom was horrendous, who knows…read morewhen the last time was it was cleaned. The overall store was dirty and in disarray. No checkers at the registers, it was entirely self checkout. Totally disappointed and most likely will not be back.

Limited hours, sad stores. People in Jackson are warm and friendly but far from a great selection.read more

This mall has the usual players like Macy's, JC Penney, etc. as well as some cooler smaller brands…read more Parking is adequate and it is convenient. It serves this community well.

I've been in a lot of Ross stores, and used to say Ross was my favorite store, but over the years…read moreI've seen the Ross stores go downhill. But nothing could have prepared me for how terrible the Jackson, TN, store is. I've been there 3 times and will never go back. All three times here is what I observed: A mess! Clothes off the hangers in the floor, shoes off the shelves in the floor, socks and house shoes in the floor, the personal items area so mixed and unorganized it was difficult to just look around, much less find something specific. Household items department was worse. It looked like someone had stood at the end of the isle and threw things up in the air and if anything landed on shelves then it did, and when most didn't then it was fine with them. On top of this, the store is very dirty. The floor looks like it hasn't been cleaned in a long time. And... they have a very small selection of items. I guess that is because they don't sell much, and I can see why with the condition of the store and the lack of customer service. Also, there were never many people there, including store employees. The employees who were there weren't about to offer any help, and when asked just pointed to a direction of where something would be "if they have it." And rude, I should definitely mention that they are rude!!!! I'm not kidding when I say that this is the worst store I've ever been in during my entire lifetime! I've never seen anything like it. I sincerely wish that Ross management would get this store cleaned up and in order because this is the closest Ross to me. I'd rather not drive to Nashville, but as of now, if I want to go to Ross I have to. BEWARE IF YOU INTEND TO SHOP THERE!!!

The workers followed me and my family and then I heard one say to the other that she was stealing…read moreand that was such an insult as I own my own business and I could have bought one of everything in the store on van drive ..I'm pretty sure I make what their salaries are in a week is the same as I Mae in a day . They clearly were judging off of looks because no one was looking suspicious. I also was still in work uniforms so clearly no one looked like a threat . With this world being as awful as it is . It's sad to say that you can not spend your hard earned money in peace . So SHAME ON YOU ROSS .. for less.. on Van Drive Jackson Tn

They have great deals on products they buy from Amazon and other stores as returns. They are…read morefriendly and the service is great. The price is different each day starting at $10 on Fridays down to a dollar on Wednesdays.

If you like bargains this is the store for you. There is a little bit of everything from car seats…read moreto furniture. If you go to this store be prepared to buy. We didn't have any money so I had to pass up on some great deals. A sewing machine for $70 (that retails for $200) An adjustable sewing dummy for $50 (retails for $175) You need to take time to look up and down the aisle and their stock changes all the time so you need to check to see what is in stock. I was hoping for an ice cream maker but they didn't have any this time. Don't let looks fool you, it looks a little dingy and messy but it's well worth it to look through the aisles and find some great deals.

I came in to do a return with a receipt from an online purchase (and email receipt). The supervisor…read morenor manager could figure out how to return my item, so they asked for my drivers license to do a "non-receipt" return. This was unfair to me. Then, I got jipped a dollar on my return because the current dollar value of the item is less now than the day I paid for it, which was also unfair to me. I won't be shopping here again.

Jackson Kohl's is my favorite place to shop in the city! The associates are fun and remember my…read morename (I guess I come in pretty often). The store is always changing things up and their displays are well done. The deals are so ridiculous I sometimes feel like I save more than I spend. Love, love, love my Kohl's.

Inventory is very slim. Good luck finding clothing. Good luck getting any help from an employee…read more Look at these pictures for an example of the condition of the shelves. Employees just walk around and hide in the corner on their cell phone. And they WILL NOT help you find anything. CORPORATE NEEDS TO CLEAN UP THIS CRAPPY STORE. There's so many people in Jackson and all surrounding areas that would support a good store - one like those in Nashville and Dickson.

Love Marshall's in Jackson. They have a great variety of everything. Always find the BEST BARGAINS!!read more

They have nice things but their a little high on something's plus they never want to give you…read moreanything for your clothes. They can also be rude at times some of them are helpful but some seem to present them self as better than others and aren't very friendly.

I brought some jeans last week, paid like 14.00 bucks for them. Wow good deal for NOTHING because…read moreonce I got home to wash them, because they smelled like goodwill's trash,I couldn't wash them because they left the big black security alarm tag on.So I went today to take them back or trade for a different pair or get them alarm tag off the used jeans, with receipt in hand, no lie the little girl tells me that she don't see the Plato closet tag which looks like a yard sale sticker tag that I couldn't trade or refund. I just said well there's nothing I can do with them and told the chick she could just have them with my receipt on top of them.........BUT I wish I would made her take their black alarm security tag things off that did NOT work because I didn't BEEP going in nor out! Then I would have took the black fake useless security tag that I paid 14 dollar for off the counter and STILL left the jeans and receipt! I wouldn't waste my time going to that smelly over packed rude environment! Goodwill hands down 100 times better and way better prices!