This place is absolutely amazing! The staff are super friendly, everything is eco friendly, and the…read moreatmosphere of the store is so peaceful. Great place to get gifts or buy stuff for yourself.

Shared Earth is a great place to buy gifts, although if I'm honest they don't stock much for your…read moreaverage guy. Everthing in the shop is ethical and environmentally friendly. They stock things like notebooks, photo albumns, cushions, throws, money boxes and re-useable shopping bags. They do a great range of jewellery and some fantastic wine glasses made from recycled glass bottles. Buy your gifts here and shop with a clear conscience. The staff are friendly and the shop has a relaxed, laid back atmosphere; they're used to people just browsing. It's not cheap, but not too dear either and you're paying for ethical goods.

Posted on behalf of my wife and her friend:…read more Grudgingly returned to the shop after an upsetting, extremely disappointing experience last year with my friend who was looking for a mother of the bride outfit. This was purchased but after less than 24 hours was returned as she decided it wasn't quite the right colour for her. As noted in previous reviews with important dress decisions for special occasions people can change their minds, however the shops policy of no refunds and only a credit note left my friend devastated and visibly upset in the shop. The refund policy is displayed on a wall tucked away behind the cash point in very small writing. To read it you would need to ask the assistants to step aside from their till in order to read the policy. However, we were told on the day of return, it is also noted on the receipt by which time you have made your purchase and it is too late! We pointed out at no time leading up to the purchase did anyone mention the returns policy. Many other high street stores and independent stores do point this out at the point of sale. We think that with such an important, emotional and expensive purchase this should be made clear verbally! We could not believe this was an unusual situation judging by the thickness of the credit notebook that was produced. The manager was called but was cold and uncaring. Sticking by the policy despite my friend's extreme distress. As pointed out by my friend, for her it was a once in a lifetime purchase and she will never need to buy a dress like this again, so a credit note was of no use to her! At that point I offered to buy the credit note off her. So, returning somewhat hesitantly on Friday this year with another friend for moral support, in order to use the credit note, it was extremely disappointing to see the refund policy still tucked away not clearly visible. To compound matters we were served grudgingly by an arrogant, unfriendly assistant. We were dressed for the weather after our train journey from Edinburgh and possibly we were being judged by this particular assistant (as previous reviews have commented on). Whilst I tried on two dresses the assistant did not engage with my friend at all making my friend feel very unwelcome and uncomfortable. We then went to the other shop, the assistants here were very friendly but we returned to the MOB shop to complete the purchase. At this point we had four assistants squashed into the small point of sale area trying to pack the items up which was quite intimidating for us. When I produced the credit note which covered the cost exactly of both items (which was quite considerable), nothing was said about the comment my friend added to the credit note last year! So main learning points for Molly Brown: * Your returns policy at the point of sale should be seen clearly by the customers - so move it and point it out verbally pre-sale! * Some assistants clearly need some training * Do not judge your customers buying potential by their appearance. You will lose sales. Supposedly you are family run but your customer service is very poor, there are times when rules can be relaxed. The experience my friend had was dreadful and it is too late for you to redeem yourselves, but I do hope this does not happen to any other potential customer.

From the owner: Molly Browns is a family-run business and we pride ourselves on exceptional customer service with…read morethe belief that the customer comes first. Based on old-fashioned values and exceptional after sales service everyone who shops with us can enjoy the attention they deserve both in store and online.

I love this shop. The clothes are fabulous and reasonably priced. I have bought several items for…read moremyself and my children. Quality is good and soo Vintage ( I am 72yrs) they are absolutely smashing. Thanks for bringing my style back into my life .....

nice little boutque 50s chic glamour style clothing for women, has a range of handbags and…read moreaccessories. dresses, tops, skirts and trousers, but no jeans or casual wear! price wise its expensive! but the clothing seems well made, and even though its the 50s style, it still looks modern. and trendy! and some nice nighty styled dresses. underwear and swim wear. the handbags are really unusual, from leather, to sequined/beaded satin ones. i don't do accessories, but its the chunky type, colourful bangles, beaded necklaces etc

Quite simply, Imaginarium is gorgeous. It's the epitome of finding a balance of theme, service and…read moreremaining an accessible (non-cheesy) space. The darkened exterior wouldn't look misplaced in Victorian times, and inside is a veritable treasure trove of trinkets, homeware and gifts. They don't sell online and the majority of their items are quite hard to source elsewhere - trust me, I tried! I can imagine that it's very much the place to be for any upcoming birthdays, anniversaries or simply when you feel like treating yourself. We resisted spending anything simply due to having to get our respective trains later than day, but I can assure you that the Imaginarium will be taking plenty of my money in the future!

The items are way OVERPRICED. The clerk behind the counter was smug and had a smirk on her face…read moreafter I pointed out the anti-Trump books they were selling. I told her how insulting that was twice and she just kept that nasty smug smirk on her face. It just goes to show people who hold jobs like that are not intelligent in the very least--that's why they are working there. Once again a total flop of a business and don't go to the soap store next to this shop. It too is owned by an ignorant store owner who sells over priced goods and anti-Trump books (3 in all). What a disgrace.

BUYER BEWARE. There are NO REFUNDS (only exchanges) The shop owner Frank seems innocently charming…read more I tried on one dress and then he sold me 5!!! When I got got back to the hotel I showered and then tried the dresses on (so not to mess them up if I had to return them), but of course he was already closed due to the heat. We came back to return the items this morning. To be shown the tiny (no refunds - only exchanges sign). Due to there being a sign it's unlikely our credit card would dispute it. I was forced to exchange to dresses for gifts. I was very sad that the owner was so unfair, and frankly rude (I assume because we were tourists). Please just be aware of the policy if you choose to shop there.

Acessories, Bags, Belts, Boots, Brollies, Casual, Classy, Clubby, Coats, Dresses, Jackets, Jeans,…read moreJewellery, Prom, Scarves, Shoes My Girlfriend, Daughter, Friends & daughters friends are always on about this Fashion boutique. Well priced, everysize catered for & always in stock the staff are very fine & friendly & regulary get me a chair so i can sit relax ready for the fashion show!

This menswear shop is the place to come if you want to get kitted out with the classic English…read moreCountry look - think Golden Labradors, Range Rovers and green wellies. Actually, it's full of foreign tourists as well, this being York, all wanting a slice of classic, rugged British outdoor wear. Brands include Barbour - of course - Viyella, Magee and Loake. They can literally fit you out from top to toe, from shoes or boots and socks to classic Christy and Olney hats and caps. The nice thing is that the staff are very friendly and helpful, as well as knowledgeable, and the prices actually pretty good for this sort of lifetime-lasting quality. The shop is quite small, but a great place to browse. They also do a mail order service.

I have been buying clothes from Robert Smart for many years as I know they stock only high…read morequality clothing and I will receive old fashioned,expert, professional service to match. Robert Smart offers a first class service for alterations too. Nothing is too much trouble for the staff I would not consider going anywhere else. I recommend Robert Smart Menswear without any reservation.

Yorks best department store as far as I'm concerned!…read more I don't know if it's just me but wondering around the store, I can't help but get the feel that this place is a little old fashioned and I think that that is part of it's charm. The staff on each department are extreemly attentive and are quick to ask if you need any assistance whilst browsing! something that I would usually find quite irritating, but not in Browns as the approach isn't hard sell, it's just good old fashioned customer service. The make up counters are fantastic, and if you're looking to re stock your make up bag, then have a word with one of the cosmetic assistance as they are fully trained and can advise you of which products are for you

its a small department store, been going for as long as i've lived in york (15yr) so it can't be…read moredoing that baddly. fashion wise not much of interest for me, i would say its more for the mature generation. but i like a wonder through, and its not bad during the sales. and layout of the store is easy to navigate through. and the aisles are not narrow and cramped. oh if your looking for bra extenders etc there underwear section has all usefull little gadets (clothing related) that you might not find in other fashion stores in center of york the beauty counters are good though and the sisley and clarins counters staff are always pleasent and ready to help and advise on products, they also have a lancome, dior chanel, clinique and elizabeth arden can find some of the counter staff a little snooty, but thats fine by me as i just take my hard earned cash else where!