I do like to be spoiled! Having used this menswear shop in the past, I guess I already had an idea what to expect, but It was still pleasant to have it confirmed whilst shopping for an overcoat last week.
Asked the very helpful gentleman if they had any longer length overcoats, as there were only shorty ones on display. He said it was a bit early for them to be on display, but give him a minute and he would see what he could do. He shortly returned from the stock room with two coats, still in all the shrinkwrap and not yet priced up.
One of them was perfect! But, I said I would like to just have a look around elsewhere first, to be absolutely sure as it wasn't cheap. He wrote the details on a card for me - no pressure, just good service.
I've since found it a bit cheaper (but only a bit) online. I'm in York next week so I will go and buy it from the shop. They deserve it for the quality of the service they provide.
21/09/2010 - Update - bought it, fantastic quality garment and they remembered me! read more