I paid in full for my father's grave stone several months ago. Was finally called and informed that the stone would be installed in the morning last Friday September 11. We went to see it that evening. It had not been installed. When I called on Tuesday, I was that management thought that the grounds keepers had in fact installed it. It is Wednesday evening, and I haven't even received a phone call! The grave stones that are in the ground are so completely covered with grass that you have to pull grass to read the stones. Terrible service. I would definitely not pay in full. read more