Have just picked my three dogs up from Dave and Diana at Cartref - we always use this kennel (since…read more2006) and wouldn't go anywhere else ( we have recently moved to Cwmbran and still return to this kennels). Over the years our dogs have changed but the quality of care they get from the team hasn't. My one dog has medical needs and Diana ensures that the medication is given as directed so there is no impact what so ever. They get the food they like, treats and toys. We call when we are away and get an update so we know we can holiday knowing our pets are in good hands. Until recently we also used the cattery with our elderly cats needs being cared for. We have two Shar Pei's who are not the best with people - the team know this and have invested the time in getting to know them so they are like extended family. We are fortunate to holiday twice a year so knowing the high standard of care that is provided we have already secured our bookings for next year.

I have boarded my dog here since 2010 - Diana, Dave and the staff here are fantastic - my dog is…read moreextremely nervous and also doesn't like men - she had a bad experience at another boarding kennels so didn't put her in for 3 years - I explained this prior to boarding her - this wasn't a problem as long as they know beforehand so that they can be aware - they were fantastic with her - she loves it here and when we go on holidays we never worry as she's extremely well cared for - I would highly recommend these kennels to anybody looking to board their dog/cat.