John always does an outstanding cut for our 2 bernedoodles. We've been going to his shop for a…read morecouple of years ago, and his grooming is always perfect. Plus he's such a great guy! Staff is friendly, courteous and kind to the doggos. Highly recommend!!!

THE OLDER LADY WHO WORKS HERE IS RUDE & DOESNT KNOW HOW TO GROOM DOGS…read more I am new in town and was looking for a groomers nearby, I had a very nice phone call with the gentleman who I scheduled the appointment with. I was super excited. Then today, the appointment day, I called ahead of time to make sure this was the correct location since the location on apple maps was on main street rather than Frontier town. I let the lady know I had an appointment at 11:30 and my name and that I wanted to make sure that this was the correct place. I was IMMEDIATELY met with attitude and rudeness. I was immediately uncomfortable and was shocked since the gentleman before was such a nice guy! Then I go into the appointment, the older lady who spoke to me on the phone, she asks me what are you looking for him to get done today? I said I'm not sure this is my first time making an appointment for my dog (i only used to just drop my parents dogs off and pick them up at their groomers kuts and kisses) then she proceeds to tell me that they don't cut Pomeranians hair because it damages their hair....(my parents have a Pomeranian and gets hair cuts all the time with no issue ) so I'm like okay and they take him back. 20 or so minutes later they call saying he is ready to pick up. When I pick up my dog, I didn't notice at first but when I got to the car she did cut his hair and it was TERRIBLY DONE!! She literally said they don't cut Pomeranians hair??? AND ITS CUT UNEVEN !! It's not even cut symmetrically, his left side of his face is longer than the left and his back legs are still raggly when at a proper groomer it would be straight and precise as with Kuts & Kisses. I am autistic so confrontation is not my strong suit so I just paid and still gave her a tip and left. I have never seen such unprofessionalism, lack of information for grooming services & have never seen such a bad haircut on a dog ever. Kuts & Kisses does an amazing job on my mom's Pomeranian, chihuahua and shetland sheepdog so I know what a good groom looks like and this was just done so so poorly. I wouldn't recommend the older lady cutting your dog's hair if you decide to go here. If she didn't work there I would go back because the guy who runs the place is very nice, and would love to see how he grooms but her behavior made me uncomfortable and never want to go back.

We have been to several different pet salons to get our dog groomed. By far, this is the BEST!!…read more Our dog is very skittish and afraid of everyone, but not at Almont Pets Salon by Amy. Amy and her daughter Amber are so good with our dog and cut his hair exactly like we ask them to. We would not go anywhere else!!

Another outstanding nail job today with Shannon, and last time the bath went well and we worked…read moretogether that my unsure German Shepherd girl didn't want to walk right in but today she did!! That's progress!! I just can't say enough about how much peace and joy it gives me to have a groomer that will work with me and my dog. Shannon is so amazing and gave us a suggestion for a product for my girls paws. I love this place and Shannon too!

Shannon did a wonderful job with our Great Pyrenees, Chase. I don't know how she got all the…read moreshedding hair off our big guy but she did. It was Chase's and our first time at a pet salon and we will be returning to see Shannon again in the near future.

Great service. Cooper was treated like a celebrity. He doesn't do well with other dogs so this…read morewas the perfect.

Very satisfying job on Bella great service and she was a great person to talk to…read more And she has a fair price

I love Katie here and she does a wonderful job grooming my soon to be 12 yr old & 6 yr old Lab &…read moreBorder Collie. The Lab is a fur bomb & is almost impossible to get to a point of not shedding g but Katie does her best!

If I could leave 0 stars I would. I strongly urge people to who love their animals to not come…read morehere! I took my dog Franklin in for a grooming appointment when I picked him up, I was told everything was great. The only comment made was that the underside of his tail was "a little short." Nothing else was mentioned. When I got him home and looked more closely, I found that he had been severely shaved/raw between his legs--on his scrotum and around his anus and tail area. This was not a minor nick or normal grooming issue. It was extreme and painful for him and it went completely undisclosed. What followed was days of suffering for my baby. Franklin wouldn't walk anywhere because of how much pain he was in. He refused to go to the bathroom, and he wouldn't eat or drink without me hand feeding him because it was too painful for him to stand up in a normal eating position for him to do so. I had to take multiple days off work to care for him because he couldn't be left alone in this condition. I took him to the vet, where he needed a steroid injection and medication just to try to get some relief and even then, he still struggled to move for days. When I was finally able to get in contact with the manager, after multiple emails sent and gone unanswered, they tried to claim this was due to "sensitive skin." My dog is five years old and I have never had anything like this happen before. This was not a skin issue--this was a grooming issue. They then told me they would call me back after speaking with the owner. That never happened. Despite multiple attempts on my end to reach out, I have not received a proper response or resolution. This is not acceptable. I understand that grooming can sometimes involve small accidents, especially with mats--but this was severe, and the fact that it was not disclosed, followed by deflection and lack of accountability, is extremely concerning. If you're considering bringing your pet here, I strongly urge you to think twice. No pet should have to go through this, and no owner should be treated this way when something goes wrong.

Water temperature must be regulated to stay warm during entire bath process! Dryers should be…read moreregulated by size of dogs.

We finally got around to bringing one of our four dogs to Soggy-Doggie after living in Oxford for…read moretwo years. We brought our almost 12 year old, 80lb chocolate lab for the self serve dog wash and he was very comfortable considering he does not like baths! The water was a great, warm temperature, unlike some other self serve washes where the water is too cold and our dogs shake from the chilliness. The staff supplied us with the shampoo as well as conditioner and face wash. We also really appreciated that the staff did not pressure us into using the blow dryer on our dog after we washed him, they offered it, but they did not try to force us once we said no (as other places have in my experience). Anyways, this is a great little self-serve dog wash and I can't speak for the grooming services, but the staff seemed to know what they were doing and genuinely care for dogs for I'm sure the grooming here is wonderful too!

So I had no idea what to expect when I first went in. Some groomers were spooked when I bring in my…read more4 pups all in at once but she handled it like a champ and slayed that all the way! 10/10 would go back!

LOVE all the ladies here! My Saint Bernard, Baby Bear, has been seeing Jessi every couple of…read moremonths for several years now. Jessi and all the ladies here are truly the best at what they do. My beast of a dog looks like a show dog after they work their magic. And Baby Bear just loves her "spa days" here at Gone To The Dogs.

I've been taking my baby to comfort kennels since he was a puppy, he LOVES the girls! Kourtney does…read morea AMAZING job, she always asks before taking him back what we want and he always comes out so handsome She is so nice and kind to me and dumbo loves going and seeing her. We highly recommend this grooming place and Kourtney

The owner is great and showers my puppy with love. They take good care of her and I don't have any…read morehesitations leaving her here. I would suggest that the customer is called when your puppy is ready to go. They usually have her ready to go by 10am, but today was a different story. I've been sitting in my car (84 degrees out) for an hour and 25 minutes and she is STILL NOT ready to go. This is absolutely ridiculous!!!! It doesn't make sense for me to go back home because it's 40-45 minutes away. Outside of this miscue, they are really good

I have been taking my bichon to them for the past 2 years and they are excellent! My dog has…read moreseparation anxiety and they are wonderful with him.

I have been taking my yorkie poo to the same groomer for almost ten years but we moved and it's now…read morean hour away. I still drive her there because they do such a great job on her, but I didn't want to bring my German Shepard there because she gets car sick. I'm so glad that I tried this place out. She looks amazing and they removed so much excess hair!! I will definitely be back.

First time coming and I was beyond pleased. Called on Wednesday and got an appointment for Friday…read morewhich worked perfect for me. They asked me how I would like him cut and let them decide. They did an absolute amazing job. Will definitely come back here.

I've got a wild child 8 month old Golden doodle . Before getting in at Benny's, we had 2…read moreunsuccessful grooming appointments at another big box groomer. they basically did nothing to help my boy and said he was too wild for them to properly groom. Maggie took and made Campbell feel so comfortable and he looked amazing afterwards! We've had two successful appointments now and I'm beyond impressed with Benny's! Highly recommend!