When I was a teenager, my British grandmother referred to people who just gave lip-service to their professions as "All talk and no trousers!" When it came time to sell our house in Orcutt, I wanted someone that didn't just "talk the talk", but also "walks the walk"!! We chose Krista Murchison, OiC Real Estate Services out of 71 different real estate professional contacts I had collected in my phone over the last 5 years! Her INTEGRITY, dedication to superior performance, to DOING the RIGHT thing and her truly kind, giving heart distinguish her from so many of her local counterparts.
In the last 5 years we've had many experiences with multiple agents, searching the Central Coast for "the perfect house" and coming close to purchase on more than one occasion. Unfortunately, in the Santa Maria area, we had been disappointed and occasionally appalled by several other so called 'local industry leaders' whose behavior we frequently witnessed both on selling and buying sides. Ultimately, we bought in SLO County using a realtor from that area who is also a close friend. But, we had decided (at least 2 years ago) that Krista would eventually be our Orcutt selling agent and last fall, our SLO County buying agent also recommended her as the best choice for selling a house in the Orcutt/Santa Maria area because of her professionalism and honesty.
When I first met Krista, she was just helping out a colleague by writing a back-up offer for us to a house already in escrow we were interested in and the selling agent was already dual agent for the accepted buyers. Even though the likelihood of our offer coming to fruition was a long shot, Krista impressed me with her thoroughness and integrity, making sure she covered all aspects of the offer, the buyer representation, etc., with the same caring attention to detail and careful consideration she would for any buyer seeking her out. Krista ALWAYS puts her clients first! If she makes a mistake, (rare) she is immediately accountable and corrects it, and although she is refreshingly direct and honest about how an action may impact her personally, she still makes it very clear that her first priority is that her client's needs are met!!
From start to finish in the selling process of our Orcutt house, Krista was incredibly available by phone or text; if she knew she wasn't going to be, we were informed in advance and she had coverage arranged from Courtney (her assistant) and from competent colleagues. Her flexibility and dedication to meeting our specific security needs on our home was incomparable. This was not without challenges, but Krista rose to the challenge with her characteristic positive attitude and collaborative problem-solving spirit.
We knew that Krista had a reputation for excellent marketing skills and we had seen some of her marketing materials over the years, but we had no idea until we sat down with her to discuss the marketing of our house, just how broad her expertise is or how scientifically she approaches each home's marketing plan! I happened to be involved in selling another comparable property with a partner in another city (with a different agent) at the same time we had our listing with Krista and the difference between marketing approaches, especially making use of social media, was phenomenal. The Orcutt house was consistently viewed more frequently and repeatedly by prospective buyers. Open houses occurred quite often with the Orcutt listing and were well attended. Krista's marketing is designed to start strong and keep the interest momentum going!
During the course of our escrow with Krista, she stood by us and supported us with her years of experience, positive attitude and assertive protectiveness as we dealt with the buyer's agent's unscrupulous behavior and multiple frustrating errors by the local escrow office. Her relentless pursuit of positive outcomes no matter what obstacles thrown our way or at what cost to her, was superlative! We could not have had a better realtor and neither could YOU if you are looking to sell (or buy) a home, especially in the Orcutt/Santa Maria area. Krista truly cares and she doesn't just "talk the talk"; she "walks the walk"! read more