The receptionists (3 of them) were rude and nasty. They do not bother to run insurance beforehand…read moreand then do not know what they're doing. Their quoted prices without insurance were literally ridiculous and don't even ask about contacts and glasses. Small fortune. If you want to get ripped off and not be treated well, go here. If not, go anywhere else. The office building they are located in is empty and creepy too. I didn't feel safe as a woman alone.

Their doctors are great but their office staff is horrendous. Messed up contact orders, not very…read morenice on the phone if you actually get them to pick up the phone and take forever to do paperwork. If it weren't for the doctors I would leave this practice because of the office staff.

Starting with Dr Jamie, they all are nice and caring. Dr…read more Jamie is not only knowledgable but also very patient, caring and always listen to any concern. She is an amazing dr! Her staff is always very pleasant too.

Brought them broken glasses. The customer service was great. The girl was so nice and…read moreaccommodating. I wasn't going hot wait for Ron and told them I was in no hurry. Within 1 hour they were fixed. Very happy. I'm just sorry I didn't got there initially. This is where I will go from now on

Very nice and competent staff. Reasonably bc quick service…read more Cant go wrong at this place. Would recommend.

Cute frame selection and depending on your insurance this place is pretty cheap but most of the…read moreworkers aren't very polite. i've had almost every employee give me attitude here and they keep sending me messages saying i'm do for an appointment but every-time i try and make one they tell me they are booked out....

I've been a client for close to 40 yrs. Excellent service, caring and very professional owners,…read moreDoug and Susan. Their in-house optometrist have also been excellent and precise in prescribing my family's specific prescriptions. Highly recommend this business!

Love Manhire. Been a customer for over 25 years. Even when I moved out of the area, I still drive…read moreback to use their services. They've always been very helpful. They go above and beyond to make sure you get the right pair of glasses and to see to your satisfaction.

They did not process the insurance that would have fully covered the exam and charged me instead. I…read morementioned that it is covered at point of care. I called and the manager never called me back. Don't go here. Very unprofessional

First few visits here went well, and I actually liked Dr. Moore, although I think some of the…read morefemale staff is not all that pleasant, but in the last 2 1/2 years, with the obsession of masking here and trying to read the charts with fogged up lenses made it difficult to see, but heck, who cares, just keep it on!! Well, 3 attempts now at getting a prescription correct and I am not going back. My husband went recently for eye exam (October 2022) and Dr. Moore is still obsessing about masks - even though the very trustworthy CDC, uh-hem, changed their recommendations back in September - stating that healthcare facilities need not require people or workers to wear a mask, but Dr. Moore insists! If he is living in fear of a virus, then let him wear the mask, but don't force patients to wear them. In this day and age, it doesn't seem to matter about logic or being asymptomatic, its all fear and force.

Dr. Nagelberg (who happens to be an awesome person, and honest, caring, highly experienced, and…read moredown to earth) along with his entire staff, are top-notch, and very friendly, courteous, professional, personable, accommodating, and highly attentive, to say the least. I cannot imagine why anyone would even think to leave negative feedback for this man and/or his business (perhaps his competition?), but my wife and I have never had a single problem, issue and/or snag with this practice... And we've been going to him, every single year, for the greater part of the past 15+ years! Enthusiastically recommended to all, coming from two fairly picky people (us). 5-stars and A+++++

Dr. Nagelberg is great! He's very personable and thorough. He is open to answering questions. You…read morecan tell he genuinely wants what is in the best interest of his patients.

I came here to pick out new glasses and had an awesome experience! I came in with a prescription…read morefrom another optometrist. Due to COVID-19, call ahead to make an appointment to look at frames! The people here were great and did not show even an ounce of annoyance as I essentially tried on every single pair of frames even in the store -- even though that meant they would then have to sanitize each and every pair. Once I selected a pair and worked with an optician to place the order, we ran into a roadblock with my insurance, as another provider had already submitted a request for benefits authorization. Rather than telling me to leave and figure it out with my insurance, one of the opticians called my insurance directly and got the issue resolved while I waited. I was quoted 1-2 weeks for my new glasses to be ready, and to my surprise, I got a text the next morning that my glasses were ready! My glasses were fine when I picked them up, but later that night I noticed there was a very small crack in one of the lenses. I brought them in the next day and Flanders Family Eyecare replaced the lens free of charge. Again, I was quoted 1-2 weeks for the replacement, yet they were ready the next day. Such a quick turnaround time and a very wide selection of styles!

When I called to make the appointment, I was told their "insurance person" would review my…read moreinsurance and use what was in my best interest. However, fees were never discussed prior to the exam. They had me sign that I received my prescriptions BEFORE I even saw the doctor. When I questioned this they said it was for insurance purposes. There was also a $39 fee for a "picture" of your eye that you had to sign for. Get this, the picture was mandatory but they only charged the $39 if you wanted the doctor to read it. Wait, What? Then they charged $90 for the contact FIT fee. When I debated the charges, they wouldn't give me my contact lens prescription! Yet they had me sign before the exam that I received it! The doctor and pre-exam staff were friendly and helpful, but the billing woman was not, and I felt pressured into their office procedure nonsense. I just wanted a simple eye exam.

Staff was very professional. Dr. Tricarico was very gentle…read morewith my 8 and 10 year old sons. I thought my 10 year old was far sightseeing and Dr. Tricarico confirmed my observations without previous knowledge. While with my youngest having his eyes examined, Barb, the secretary help my oldest pick out frames that enjoyed. My family and I had a nice experience. I must add we were 45 minutes later then expected due to severe traffic on Rt31 and we were still seen and treated with respect.

This review is for the lady answering phones only. I'm sure Dr. Tricarico and rest of staff are…read morelovely.