I gotta say I am truly..genuinely happy from my core that I decided to get my German made Warwick Streamer LX (my baby) set up today... I knew what i wanted when I walked in.. I wanted my bass to sound like Justin Chancellor from Tool.. but the way his bass sounds from the bass itself, no effect... the rich low D string, the percussive treble that comes from the right action.... ALL THAT complex tonal stuff.. And he knew exactly what to do.. my bass sounds and feels how I want it... I guess I AM SELLING MY MXR 10 band EQ pedal!!! CUZ I DONT NEED THAT SHIZZ NO MORE!! Talk to Erik, his EAR and CRAFT are top notch. read more

Erik's work is excellent. On an arch top he made a suggestion about the nut and he was right. it is perfect. His touch and professionalism make a long trip pleasant. On this year's trip I brought him an arch top and a headless guitar. He set them both up expertly and made other beautiful adjustments. I believe this was my fourth trip and every time I leave knowing I was in the right place. Sincerely, thanks, Erik read more

Erik is a down to earth gentleman that is a pleasure to work with. I am confident he can fix any type of work i or you give him. He knows his shit and is honest and reasonable. Been to bigger guitar stores that I won't mention. Unsatisfied with their service. The service Erik provides is outstanding and second to none. He cares about the quality of his work that Is hard to find these days. Highly recommend them for all instrument repairs. read more

i have tried luthiers in the past and have had negative experiences.work was satisfactory but experience was poor. With Guitar Repair Long Island and especially owner Erik the work is stellar and for once the experience is great. Erik explains in detail al that he is doing and lets you know if it is something you can do to prevent future problems and have less visits! i truly feel G.R.L.I. is the place for workaday musicians to feel thier concerns are important. Thank you G.R.L.I. and Erik for maintaining my sutff. read more

This was my first experience with Guitar Repair Long Island, and I have to say... it was a pretty great one! I wasn't too sure how the system worked, but I later found out it was by way of appointment. I had shown up unknowingly, and Erik was gracious enough to asses my guitar and take it in. I got a full setup, with a floating bridge, and a level & crowning. My guitar has never sounded better. His work is excellent, clean, and with close attention to detail. My guitar feels and sounds pristine. Erik, is a true professional and I definitely will trust him with more of my gear in the near future! read more

Calico Guitarworks - Cool presentation upon pickup! - Musical Instrument Services Near Me - Nesconset, New York

I never had a setup done where the tech takes the time to discuss the process with you and actually see how you play in order to determine the best way to proceed. Erik is an "old school" craftsman in that he takes great pride in his work... With quick turnaround. His work is impeccable.... My guitar has never played better.... HIGHLY recommend!! read more

Erik is Excellent and Very honest plus prices are extremely fair. I wouldn't bring my guitars anywhere else.

It's a pleasure working with Guitar Repair Long Island. They continue to go above and beyond expectations. They always do top quality work on any instrument I bring them. read more

Erik was knowledgable, professional, and took his time to do a thorough repair on my guitar and violin. He was able to quickly set up the guitar and went above and beyond to polish, vacuum, and replace the battery for me free of charge. He installed the pick up mic on my violin that another technician did incorrectly- Erik was able to spot the mistake and fix it immediately. Prices were very reasonable and the quality of his work is exceptional. Wouldn't take my instruments anywhere else! Thanks Erik! read more

Erik is the best. Knowledgeable, great skills, fair prices, and honest to the nth degree. Everything you could look for in having you guitars worked on. Highly recommended. read more

Fantastic, knowledgeable, and professional. Eric came highly recommended and he does not disappoint. He works by appointment only which is easy to arrange either by calling or online via the Guitar Repair Long Island website. This is how he provides 1:1 customer service. You have a specific time to drop your instrument and discuss the issues with him. He examines the guitar and discusses what he plans on doing. You'll select a pick up time when it is ready where he will fully explain the repair and give you time to test out the guitar to make sure you are satisfied. I wouldn't go anywhere else. :) read more

The owner, Erik, scratched my brand new Gibson and then denied it. I brought the guitar in for a setup, and was told that it would take a few days. To my surprise, I received a call less than 24 hours later saying that the guitar was done. Great! The setup was pretty good. I had to tweak the action a little bit more, but it was a solid setup. Mind you, a setup is something any average person could do if they take a bit of time to buy the right tools and do their research, and it's something I've always done myself, but I figured I'd use a professional for the first time in my life. After all, I had just spent $1500 on a beautiful new Gibson, and I figured it deserved a professional's touch. The problem arose when I brought it back home and noticed the 3/4 inch scratch on my headstock, which clearly came from Erik not being careful when removing the strings from my guitar. There was also what looked to be a sort of dent/scratch below that. I only restrung the guitar once before I had brought it here, and I was neurotic about not damaging my brand new Gibson in the process. If I had scratched the guitar that I had just spent $1500 on, then best believe that I would have noticed it and been kicking myself in the butt about it. That's why I felt very uncomfortable after emailing Erik and having him tell me that he was "confident" that he didn't cause the damage, and that "many scratches will occur to a black headstock. It's best to just live with it." Well, it's been almost 6 months, and the black headstock is still spotless aside from the scratch Erik put there. Telling your customer to live with the damage you caused isn't good business... He seemed like an okay guy and has plenty of great reviews, and so I tried to convince myself that perhaps he's right and that somehow I had scratched the guitar during the 45 minutes I spent meticulously changing the strings. I even left him a glowing review at first because I wanted to support a young person's growing business. Alas, as the days have gone by and I've had to look at my scratched headstock every time I've played my guitar, my sympathy has worn thin, and I've come to accept the fact that I simply got screwed over by the guy that was supposed to help me improve my guitar. It's really a wonderful and beautiful instrument, and the more I appreciate it the more it bothers me that it has damage that could have been avoided by simply doing the setup myself. If anyone is going to scratch my instrument, then it should be me, and definitely not the guy that I just paid to do work on it. I'm considering some scratch-remover solution, but it is a pretty deep scratch, and I doubt that scratch-remover solution will do the guitar any good, if not flat out harm the finish further. I really would have appreciated if Erik admitted that he accidentally nicked my guitar. Mistakes happen. I can live with that. What sucks is the fact that I was straight up lied to about it like I'm some sort of fool. I now have to deal with the fact that my otherwise spotless instrument was scratched by someone I paid to maintain it, and all I got in return was a slimmer wallet and an insult to my intelligence. read more

Erik did some repairs on my 12 string acoustic guitar that was 13 years old. It sounds and looks brand new. Looking forward to play it out. Great job. Will bring other guitars there for future service. read more

This was the first time I did business with Guitar Repair Long Island. When I called, I explained the disappointment that I had with another local guitar repair service's work and their poor customer service. Erik was extremely professional on the phone, and he set an appointment for me to bring in my guitar, for him to evaluate. He listened carefully to me as I described my guitar playing style and the concerns regarding action, playability, and general setup. I explained that my guitar' action was extremely low causing buzzing of the strings, and the previous rich full sound of my Martin HD28E Retro was non existent and sounded dull. He agreed with me, and went to work on my new guitar with his technical experience and magic making all the fine, skilled necessary setup adjustments, installed new strings, and even polished my guitar. Now I was once again fully satisfied with my new Martin's playability and sound. It was music to my ears again. Erik, you are my professional guitar tech for all my instruments for life. Thanks Erik. read more

Erik did a great job repairing a Rickenbacker 4003 bass that was brought to him recently. He actually diagnosed it while we waited and determined that the treble pickup was dead and most likely needed a rewind. The pickup had to be sent out to his "pickup guy" for a rewind which was done in a very timely manner and expertly done as well. The end result after Erik reinstalled the pickup and did a few wiring fixes was the killer tone that Rickenbacker basses are famous for was fully restored along with the cleaning and polishing Erik also did it once again looked as good as it sounded. Erik runs a very professional, organized guitar repair business and you get treated with a very personal touch there. You can schedule an appointment on his automated online scheduling system which is very convenient. Erik also sent us several e-mails letting us know status of the repair as it progressed. Thanks Erik and if any future repairs or upgrades are needed we will be contacting you. read more

I only trust my guitars with Eric. If it's an expensive Gibson or a Chinese import, Eric takes the time with my instruments and when I receive them back, they play and feel great. He'll explain your options before any work is done. He's honest & he'll tell you what's best for your guitar. His work is meticulous with a fine attention to detail. I once brought my vintage Les Paul Custom to one of the luthiers on Long Island who I was told was the very best. When I got the guitar back, it appeared that all he did was change the strings. I took the same guitar to Eric and when I got it back, it looked & sounded amazing. The action was perfect and the ebony fretboard & frets looked brand new. In my opinion, he's the very best. read more

I've been using Guitar Repair Long Island for a while and have had great experiences. Erik, the owner, make appointments so you know you won't be interrupted as you explain what you need, nor will he be distracted, and that means you get his full attention. And everything he has done for me and my gear has come out exactly as I ask, and often better because he'll take the time to thoroughly go over an instrument before you get it back. I have some expensive guitars and trust him fully with them. In addition, I bought a pretty cheap short scale bass that played "ok", but needed a setup badly. After getting it back, it feels like a significantly more expensive bass than it is; the strings are the perfect height off the fretboard, the tuners are now rock solid...it really is a different and far better instrument. I have told my guitar playing friends about GRLI, and can't recommend them highly enough. read more