Excellent experience. Reasonable pricing, everything went according to plan, & the communication…read morewas perfect. They even shined my wheels which was a pleasant surprise. I had 2 friends recommend this place and it lived up to their recommendation. (They replaced a rear wheel panel that had fallen off my car.)

Terrible Customer Service (Especially from McKenzie)…read more We had our vehicle at Mid-Town Body Repair, after someone hit the right side of our car. The other driver's insurance was covering the damages, so we brought it here hoping for a smooth process. Unfortunately, our experience was anything but that especially because of the way we were treated by one of their employees, McKenzie. From the very beginning, she was extremely rude and demeaning. She spoke to my husband as if he were ignorant, and when we asked reasonable questions about the repair process, her responses were dry, unhelpful, and completely lacking in professionalism. She provided misleading information and made what was already a stressful situation even more difficult. Her attitude was dismissive and lacked even the most basic level of compassion or courtesy. When we ultimately decided to take our car elsewhere for repairs, McKenzie acted immaturely refusing to speak directly with my husband and behaving as though we were the problem once he got there to pick up the car. If you're looking for respectful, professional, and honest customer service, look elsewhere. I strongly urge Mid-Town Body Shop to properly train their staff, especially McKenzie, on how to treat customers with basic decency. We will not be returning and do not recommend this place to anyone.

I needed to have my driver's side door handle replaced. I found Dents Unlimited through a Google…read moresearch and met Mike and then Sherrie. Both were very nice. The work was exceptional and prompt. I highly recommend Dents Unlimited.

Mike and his team are Fantistic! they have repaired many cars for me and have consistently done a…read moregreat job! They offer great work at a great value.

Do NOT go here. Read other reviews that has low rating describing what issues they had, and those…read morewere exactly I had to go through. To make this review short yet give you an idea.... They told me my front bumper needed a replacement. They gave me an estimate, and had told my insurance estimator/inspector to send a check to them directly. They did not give me the detailed invoice for the "new" bumper. And they rushed to start work on my car. I became suspicious at this point and asked for an invoice at which point they started being very rude on the phone. Their response to my request on sending me an invoice was "you think you know how to repair the car, then come and take your car!" Was very surprised and puzzled with their response in return for asking an invoice. This is when I sensed something was totally off and I decide to stop by directly to take my car back from the shop. When I dropped there to my surprise I saw my car was already in works and what was more shocking was that they were trying to take my 'original' front bumper off and scratch/repaint the same and sell it to me as new bumper!! Check out the pics. I decide to not get in a heated argument since I now know these guys were fraud and just asked them to put the front bumper back on and give it back to me. They are shocked to see me there and since I caught them red-handed they offer to do the "repair" for me "free" and they tell me not to worry about the deductible payment - "we will take care" they say! I was furious and very seriously asked them to put my car back together and leave the place with my car. I went to another place with my car who were super good and made it super easy for me. I was very happy with this second place. But overall the whole process caused so much stress and frustration, and that is not something you want to go through when you are already dealing with your Carnot in good condition, dealing daily stuff without your car, dealing with your insurance, working on payment numbers, etc. Oh and btw they seem to work these things out with the insurance inspector, so just be aware. I also felt my insurance inspector(Frank from Progressive) collaborated with agreeing to issuing the check to them and not informing me. I had to reach out to Progressive executives to file a complaint and get the payment reversed. The whole process was very disappointing and was very off putting at the time. If you want your car in good hands and avoid the mental drama just do NOT go here. I feel bad for people who may have gone here and not know what tricks they exactly pulled on them and these guys got away. Anyway at least if this helps you, I'm glad taking time writing this.

Great price, great service, they reduced my estimate by a lot. Very friendly, would 100% recommend.read more

This month I purchased a mini and was looking for a good shop to keep it in good shape, in…read moreGreensboro. The tire indicator light had gone on and I had difficulty determining exactly how to reset the light after filling the tire. I went to Eurobahn and was told everyone was busy and I'd have to make an appt for another day. It's a 30 second fix. I had just spoken with someone in sales over the previous weekend and was told that I should just bring it in and it would be a quick reset. The woman managing the flow said there was nothing she could do for me. Everyone was occupied. I couldn't even wait for a technician to be freed up. I felt disrespected by her attitude and response. I went immediately to the BMW dealer on Wendover who addressed it quickly, he also was able to determine exactly what issues were currently due. My car is now having a $300 routine maintenance issue taken care of them. I will not be going back to Eurobahn. I'd rather give my money to a provider who listened and was responsive. Eurobahn couldn't be counted on for a simple ( non repair) fix, so I don't trust them with more complicated maintenance. Nancy

This was the most disappointing service I have ever received; I had high expectations for this shop…read morehowever due to the nature of my issue with a new SAM Unit and they were not unable to resolve the issue after trying to reach the service manager and was never able to speak with him or get a call back my car issues has not been resolved, spent thousands of dollars without a solution.

Outstanding service from beginning to end. David and Carol provided exceptional customer service,…read morekeeping us informed throughout the repair process and making everything as easy as possible. They were punctual, professional, and genuinely kind. They repaired my car's bumper beautifully and even returned the vehicle spotless inside and out. Attention to detail and quality of work truly exceeded my expectations.

This repair business is EXCEPTIONAL. I was referred there by an auto repair shop that does not do…read morebody work. I was VERY PLEASED with the work, the price, and the professionalism. The price was less than quoted, and was done on time. I found David and Carol to be very professional. I would definitely go there again, and would refer them to my friends. Brenda B

I can't say enough GOOD THINGS about this place! The owners are so friendly, caring and tedious…read morewith every detail of body work! They fixed my Lexus after someone hit my back rear end and had it ready and fully detailed within 2 weeks. Thank you so much for your care and body work!

Great customer service and very knowledgeable techs. They had my car back like new. The techs and…read moreshop management were very detailed down to the bolts and color match. The work is extremely detailed and couldn't ask for better results.

I was so upset about my bumper, my husband and I stopped at a couple of body shops before we got to…read moreHarb's body, we pulled in and Greg introduced himself and I explained about my bumper, he said no worries, he told us to have a seat, we went inside it was amazingly clean inside and when Greg returned my car, I was so pleased on how quick and did awesome job. Please dont hesitate go now!!!! Thanks Greg!!

The work they did on my car was fantastic! Looks like nothing ever happened after getting hit by a…read moredeer. However, it happened during the holidays and my finish date kept getting pushed for various reasons. My insurance only paid for one month of rental and this took over two months so it was inconvenient and I kept having to call to follow up. Nice staff though.

I'm extremely happy with BMW M3 purchase!…read more Mrs. Stankovic my sales lady great to work with and the Manager Mr. Hugg was an absolute pleasure he was extremely honest with the condition of the car. The follow up was on point all the photos and videos they send to show the condition of the vehicle. I fully recommend this dealership!

Called about BMW 440 and the salesman arranged for me to view it the next morning. Upon my arrival,…read more'evidently' someone had put a deposit on it overnight yet the next day it was still listed for sale on autotrader.com. WARNING!!!!! This place cost me thousands for a vehicle that is not (or maybe is according to autotrader) for sale.