INCREDIBLE people to deal with !…read more My New Car Salesman Kevin, and the dealership owner Jacob were incredible from start to finish on my wife's new Tahoe RST. I think this is our 5th or 6th New Car Purchase from them and I cannot say enough about their level of care and professionalism, to the point that it was difficult for us to find the time to get there to pick up the Tahoe due to work and children, the BROUGHT IT TO OUR DRIVEWAY 30 minutes away from them !!!!! I had shopped every dealership within 100+ miles too and some dealers beat them on a part of the deal to make it look better than it was, but when running the total numbers at the end, Chevrolet of Troy came out on top by $1,000s which made us incredibly happy buyers. Do not get fooled by advertising and marketing campaigns from dealerships that offer crazy prices that for this reason or that reason will not honor them once you get there, 99% of them will do that to you......Chevrolet of Troy not only honored their advertised price but found $1,000 more for us on this particular truck due to an incentive that was just coming into the market.......they could have not told us that and pocketed the $1,000 difference, we had totally agreed to pay that, but they did not and that alone left such an impression me that they will continue to be our "go to" place every time we purchase ! Integrity is worth more than Money, and I feel that the entire team at Chevrolet of Troy proved to me that they do truly care about their customers. This team is the benchmark for what all car dealerships should strive to be ! HIGHLY RECOMMEND !!

This was hands-down one of the most infuriating dealership experiences I've had. Chevy of Troy…read moredidn't just use tricky sales tactics--they went out of their way to dodge real conversations about the car's value and hammered relentlessly on monthly payments to trap me into a bad deal. It was manipulative and downright insulting. To add insult to injury, they tried to nickel-and-dime me for a missing vehicle charger that should have been included from the start. And then they completely botched my vehicle registration, leaving me to deal with the bureaucratic mess on my own. It's beyond unacceptable. If you want honesty, transparency, or even a basic level of professional integrity, do yourself a favor and stay far away from this dealership. They deserve every bit of this one-star review.

My experience at this location was nothing but excellent from start to finish. From getting…read morescheduled to receiving my vehicle back early and looking as good as it did off the car lot the day I got it! 10/10 recommend!

Working with Greg was great. He's an honest guy and wants the best for his customers. When we…read moreexperienced issues with parts delivery, he ensured we got into a rental as he would have our vehicle longer than expected. I give this experience 3 Stars because I felt like communication could have been better. We didn't know there was a delay until we reached out toward the end of the week he had our vehicle. Understandably, manufacturers are still experiencing delays and issues due to the COVID-19 pandemic which may affect ordering and delivering parts. We also didn't expect our vehicle to be as dusty inside as it was when we picked it up. No big deal as we can clean it up, but again the lack of communication (in this case the expectations of the service and exactly what steps would be taken to service our vehicle) left us feeling a bit disappointed. I would certainly recommend Superior Car Star in Tipp City to anyone who's looking, however be prepared to ask for expectations and a timeline.

They did a horrible job on my car my paint is chipping my bumper is falling off and they told me…read moreit's not there probable and that the chips were from rocks I never seen my paint chip from rocks they were just horrible never taking my car here again

Wetook our car here several years ago after hitting a deer. They did a wonderful job. No customer…read morecomplaints with the work or the front office. This time after having a semi truck hit our truck I was more than willing to allow them to fix it and they were my first choice..However, after having a very initial rude first encounter, followed by miscommunication between my insurance company and myself and trying to get it straightened out. Then speaking to another person in the office and her basically telling me that she didn't understand what I didn't understand after asking a question. I called my insurance company and told them I was taking my truck somewhere else. I am very saddened by the lack of customer service. It is apparent that they have enough work and won't need my business but I truly couldn't believe the way the talk to people. Not everyone is familiar with the way things work in this type of industry and while your not always helping people customer service would have gone a long way.

I was recently in an accident and needed repairs to my Honda Pilot. TJ and the folks at Abra were…read morethe absolute best! They were easy to work with, extremely responsive and showed the highest level of customer satisfaction. They did everything... from contacting the insurance company to securing the rental car and having the car clean upon pick up. I would highly recommend Abra for auto body repair!

I have taken two of my grandkids cars here in the last six months for body work. The work done was…read moreexceptional but that is not the most important thing. They were extremely kind and helpful. They explained everything in detail about the work they were doing and did the work in a timely, professional manner. Plus, there prices were very fair. Body shops often get a bad rap and it is sometimes hard to trust some of them. Not K&K, they do what they say they will do and I trust them completely.

We had Flyer Autosports fix our scratched bumper plus miscellaneous other door dings and they did…read morean excellent job removing all of the damage. The interior was also detailed and he did an impeccable job on that too. When we picked up the car it looked amazing and I'm so happy with my service. The value was very fair for all the work that was done. Also the owner went above and beyond to get us scheduled in and was so courteous.

From the owner: We offer a customized service based on our clients needs, rather than just putting shine on a car…read morewe deep clean and restore the vehicle before we dress it in a texture that is personal to every client we offer any kind of finishing on the interior as well as the exterior of the car! Making sure they are fully satisfied and if at any point our service is not upto the expectations our service becomes free of cost !

I was referred to Doug's Auto Trim because I need to with have my VW convertible top reconditioned…read moreor replaced. I left a message several weeks ago, explained my problem and left my name and number. I still haven't received a call back. I think I at least deserve to be acknowledged whether they can help me or not.