Great experience from start to finish. They were completely professional, showed up right on time,…read moreand the final result looks very impressive. Excellent value for the quality of work provided! To top it off, they come to you! It made it really nice after my son got his windows smashed out at the movie theatre. The windows were installed in under an hour,

This is my first time trying to get my car window repaired. They made the whole experience a breeze…read morewith fast responses, helping me get an appointment quickly and they even have someone drive to you. It took about 45 mins to get my window replaced. I am so happy with the outcome and how speedy it was. Not to mention the pricing was very reasonable compared to other locations I called. I have no complaints.

I spoke with Chris from Apex. He was efficient ,attentive, and answered all my questions…read moreappropriately . Chris even price matched my quote from a competitor company. I am very pleased and satisfied with Apex. They replaced my window and did an awesome job. I do recommend them!

My first impression of Apex was great. Unfortunately, things…read moreonly got worse from there. I called around for quotes and found Apex, with high praise reviews. Chris walked me through three options for my Q5: OEM glass, non-OEM acoustic, and non-OEM non-acoustic glass. I confirmed calibration was included and chose the acoustic glass to balance cost and quality. The appointment went smoothly. I dropped my Q5 off around 11am on a Saturday and it was done in under an hour. Chris was upfront that a piece of plastic on the mirror housing was already cracked, and told me before I noticed. At this point I thought I'd found an honest shop. Around 8pm that day, back in the car after some errands, it threw a loud warning that Audi pre-sense had malfunctioned. This is what I was trying to avoid by passing on lower rated shops with reviews of calibration problems. I called the following week to report it, mentioned a bubble in front of the camera, and was told it was a manufacturing issue. That didn't make sense, since they installed the glass and mounting pad. Any defect there is an installation issue, not manufacturing. I brought the car back about a week later. When I arrived, I was asked if I'd left a review yet. I hadn't yet, since I was waiting to see how things played out, but it made me feel like treatment might depend on the answer. I dropped the car off, got breakfast, and came back an hour later to find it sitting out front, done. They said they'd fixed the bubble and recalibrated the camera, but the pre-sense error was still showing. The GM apparently said it should clear after 50 to 100 miles, which raised a red flag, since that's the kind of behavior you'd expect from clearing a fault code, not fixing the problem. I asked what would happen if it came back and was told they'd try again, not promising after two attempts with no plan. The error cleared itself later that afternoon, but something still felt off. My pre-sense system wasn't detecting nearby vehicles the way it normally did. So I bought an OBDeleven scanner and learned to use it. A scan showed the last static calibration on file was from 2019, the year the car was made, meaning no static calibration was ever performed after the windshield replacement. Further research confirmed dynamic calibration depends on static calibration being done first, and even a small camera misalignment can cause a range of downstream issues. Worth noting: both times my vehicle was ready in under an hour, which I've been told doesn't align with the time needed to calibrate. Both the dealership and independent shops told me ADAS calibration typically needs 3-5 hours. Within a week, the pre-sense error came back. Then things got worse. My seatbelt locked up and pinned me to the seat mid-drive. Another day, the car failed to recognize my key fob was inside the vehicle. A follow-up scan showed fault codes across the board: the SOS button housing, the key fob, the light sensor, rain sensor, and Audi pre-sense. I called Apex and explained everything, including that I'd taken the car to an Audi dealership and two other independent shops, all of whom said I'd likely need OEM glass, since Audi's ADAS cameras can be sensitive to non-OEM glass. I was assured at booking that calibration was included, and felt dismissed raising these issues. The team claimed the dealership was just trying to make money off me and said the other issues were unrelated. Dealerships are known for that, sure, but when two independent shops back the same claim, it's not an easy dismissal. It also doesn't add up, since my car had zero issues before this replacement and everything started right after. While looking back through their reviews, I found another customer on Yelp who described the exact same problem: a windshield replacement with no actual calibration performed. I have photos backing up my own diagnostics. My latest call took place just over a week and a half ago, ending with my info being passed to the GM to determine how to proceed. I'm hoping to hear back soon so we can resolve this amicably.

This place repaired my cracked windshield. They we're very professional and kind. I think its a…read morefamily owned business. They gave me one year warranty on my windshield. The service was quick and very well done. The price was perfect.

My husbands driver window glass shattered and we brought it to Fernando's to get replaced. The…read moreservice was a great price, quick, and they even vacuumed out the broken glass. The window even goes up and down much smoother than it did before. Definitely will return in the future if we need anything else replaced.

We have done 3 windshield windows over the years, super job! They always explain everything.read more

Amazing service, quality and great prices ! Company has been around for many years and I've taking…read moreall my cars there over the years, you cannot beat their service and prices!

I had multiple glass panes replaced and Chris did a fantastic job. He had to move a king Hospital…read moretype bed and frame in order to get a ladder up to the vaulted ceiling to complete the job. Multiple stained glasses had to be removed and reattached. Highly recommend this company, and I would ask for Chris! Allan Campbell

We had the unfortunate luck of the window on the front of our home cracking after it was hit just…read moreright by a rock kicked up from the lawnmower. We called Glass Doctor after seeing their vehicle in our neighborhood working on a home that just went under contract. The process to receive a quote seemed painless. They sent someone out within a week to measure the window and take photos to ensure they ordered the correct product. I put a deposit down, the window was ordered and they scheduled to come install two weeks later. Upon install the gentleman had difficulty replacing the window, as our plantation shutters were "in the way." While this should have been mentioned at our initial "quote" visit, it wasn't. My husband removed the entire shutter, caulking, nails and all so the gentleman could have better access to the window. Unfortunately at some point a piece of the window lock was broken. He assured us the company would take care of replacement, took photos of the window, took the broken piece with him to "match" the color and went on his way. Weeks went by with no word. Eventually we heard the wrong part had been sent and they were waiting on another one. Another week. Meanwhile, our front shutters were still sitting and waiting to be put back up. Finally they texted that the part had arrived and they would be out to replace it in the next few days. A new gentleman came to replace it. He was just as confused as we were when he pulled out the WHITE replacement for our BEIGE window lock. He assured us the office must have made a mistake, but left us with the white piece so that our window would be functional in the meantime. We contacted the office to let them know about the mixup and we're told "Yeah, white was the only color we could find. I Can have a manager call you if you want." I was disappointed regarding the lack of care taken to make right a situation we had been exceptionally patient and kind regarding. It's been radio silent since. No manager call. I'm guessing we're stuck footing the time, energy and cost to have a product that matches on our high end window as well as have our shutters put back up. I'll consider looking elsewhere in the future for my glass needs.

Kaiden is AMAZING. He was able to come to my workplace which was AWESOME. He showed up on time and…read moregot right to work. He is very professional and knowledgeable.

Excellent service and pricing for our Tesla. On time and the replacement was fast. Alignment was…read moreexcellent as we had no issues with the Autopilot self calibration.

I called Auto Glass in San Antonio (AGSA) based on the reviews on Yelp! THE REVIEWS ARE 100%…read moreCORRECT! My rear car window would not go up; so I needed it fixed ASAP. I called AGSA and a window specialist came to my home within 2 1/2 hours. When the specialist arrived, he quickly determined that I needed a window regulator but was very kind to get the window up since it was cold outside. After buying the part at a local auto part store, I texted the specialist. He was opened to coming back to my home to repair the window; however, I was at my work location. The specialist arrived at my workplace within 20 minutes and fixed the window in the parking lot. Note: The home and workplace visits were done on the same day. I highly recommend AGSA. Professional. Convenient. Reasonably Priced. Genuinely kind people.

Easy Five stars as these two guys in the mobile glass repair, fixed my windshield in timely manner…read moreand friendly to boot! I had looked up on Yelp for windshield repair that made this lady so joyful an experience. I just requested a quote and within half hour I had a quote and appointment as we sent message through Yelp. They made it easy and efficient with a price to repair and replace my cars windshield. Thank you Troy for your fast response and for your kind great crew that did a great job!! BRAVO....

Ophelia led the Safelite team at this location in making life easy for me as all the delays…read morehappened with my windshield glass replacement which was not Safelite's fault. This store is a keeper as also evidenced by its amazing customer reviews. Jay is the tek lead. He gave me confidence by assuring me I could drive my vehicle safely while awaiting OEM windshied glass to arrive. Today's early morning glass replacement appointment was delayed since I had to rush back to my Audi dealership for them to clear error codes generated by Safelite's sensors (once again not caused by Safelite). Gone are the days of old non-computerized vehicles and we all have to live with error reports be they major or negligible. Safelite's policy to not proceed with any glass replacements if too many error codes r seen by their computer where the dealer needs to clear or resolve the error reports first -- is reassuring. Jose was my tek specialist who did my glass replacement. He is one of the chosen specialists specifically for my make and model due to its idiosyncrasies. Everything after install was reported by Jose as perfect and excellent with the glass replacement and recalibrations. The store itself is truly presentable, clean, and amply supplied with Keurig goodies and a cold water dispenser. This particular Safelite location is highly recommended in my books. Kudos to manager Justin and his whole team for making my experience with Safelite truly amazing. Praying and declaring an amazing destiny for this Safelite facility and its staff. God bless you all.

Several weeks ago, I went to Safelite to replace the front windshield on my Bronco and paid $900…read morefor what I believed was a brand‑new installation. After taking the vehicle for a wash, I noticed a small chip along the edge of the windshield that had been patched with some type of adhesive. Unfortunately, I didn't catch it right away, and at this point they would likely deny responsibility -- but the reality is that I received a repaired windshield instead of a new one. If you visit the Safelite location at 6531 NE Loop 410, San Antonio, TX 78238, please inspect your vehicle carefully before leaving. My experience was disappointing, and I want others to be aware.

20260601 Update. Took my car into Safelight and they (1) replaced my windshield and (2) correctly…read moreinstalled the molding surrounding the windshield; all under warranty. Steve, the tech performing the work, was super nice, attentive, and competent. He explained what he was going to do, so we were on the same page. Then, he checked in with me about halfway through the job to apprise me of the estimated completion. When the work was done, both Steve and another tech came out to show me the work that was performed. I pointed out that the molding was about .5" out of alignment and Steve immediately reseated the molding so it was perfect. Smiles and handshakes all around. When I first posted this review, I had given Safelight a 3-star rating. For today's service, I would give them a 5-star rating. Overall, they earned a 4-star rating. 20260518. Safelight scheduled me to come in for warranty work today, to replace my windshield and the molding along the passenger side of the windscreen. But get this, they didn't have the windshield nor the molding at the shop. Like you, I smacked my forehead at the ineptitude of whomever scheduled me to come in without ensuring the material needed was in the shop. This is the third time I've come to get my windshield fixed. The first time, they replaced the windshield. The second time I came in to tell them the molding along the passenger side of the windshield had flown off while I was driving the car. Also, I showed them the molding along the driver's side was buckling. To prevent it from flying off too, they took it into the shop to reseat it. While doing that work, they cracked my windshield. Safelight scheduled me to come in today to get a new windshield and the passenger side molding, under warranty. But after sitting here for almost an hour, the tech came out to tell me they didn't have the windshield nor the passenger side molding in the shop. I asked if when they do get the windshield and the molding, that they come to my house to do the work. They said they would. I'll edit this post to report what transpires next...stay tuned.

i had my windshield replaced by safelite on may 2, 2026. on may 17, 2026 while getting my oil…read morechanged i looked up at my windshield and see a huge crack, yes days after having my windshield replaced. well i called safelite and .. to bad so sad, no help. nearly 1 thousand dollars ( $933.00) spent for a windshield of inferior quality, not up to basic standards. geez....go someplace else....dont waste time or money.