I recently had my company vehicle repaired at Caliber Collision, and I couldn't be more impressed with the experience. From start to finish, the process was seamless, professional, and efficient. The quality of the repair work was outstanding--my vehicle looks and drives like new again. A special shoutout goes to Kim Lillis, who went above and beyond to make everything stress-free. She kept me updated throughout the process, explained everything clearly, and made sure all the details were handled with care. Her professionalism, communication, and genuine customer service made a huge difference. I highly recommend Caliber Collision, especially if you're fortunate enough to work with Kim. She truly made the experience exceptional! read more

After my car accident and fighting with the insurance company, I am so thankful for finding this place! Ms. Kym at the front desk is so extremely helpful and very personable. She's backed by a team that's is knowledgeable not only in vehicle repair but also experienced working and dealing with various insurance companies. What I valued the most was that they were always so easy to get in touch with and answered all of my questions quickly and concisely. They also gave me consistent updates throughout the whole process. Their exceptional service surpassed all my expectations, and I wholeheartedly recommend their services to anyone in need! read more

I received excellent superb service from Kym Lillie, she is very attentive and charming and very knowledgeable. Took time to explain the entire process and I left there knowing that my vehicle was in great hands. Upon the completion of work that was done to my vehicle she explained the charges and the warranty procedures very clearly. Also the service advisor Mr. Drawdy went over the entire process and reached out to me several times keeping me updated with the status of my vehicle. Excellent communication from both of these personnel. I would definitely recommend to all my family and friends. Excellent service read more

Caliber in Ocean Springs is one of the best places I've ever had work done on my car. They checked me in quickly and kept me updated every step of the way throughout the repair. They originally gave me a two week timeline but got it done in one week and the car looks as if it was brand new! You can't even tell that I was hit by another car at all. Kim, LC, and the entire staff are top notch, friendly people who made my experience truly 5 stars! I definitely recommend taking your car if you've got damage from a wreck. They will get it done right every time! read more

Had a minor incident, took my car to Advanced and got a quote within 5 mins. Dropped my car off to them and got it back weeks before I expected to. the car looked amazing when I picked it up. They have AMAZING service. LC took care of my quote and repairs and repeatedly called me with updates. Very professional and communicable. Kim the OA at the front desk is amazing, was super helpful, and had the best attitude you could ask for. 10/10 experience with something that's usually a hassle. they're the only people I'll be using from here on. read more

Had to bring my 2023 Nissan Frontier into Ocean Springs Caliber for a bit of an accident. From the moment I entered the door the staff was happy,joking, and friendly . They offered me a ride to enterprise to pick up a rental and even called me with updates plenty since I still live in the dark ages with a flip phone and no email. My Frontier looks like new again and They are some of the best people on the Coast! Go see them - I recommend the experience. Great work and even better people! - Gary Noble (they let me use their office phone) read more

Excellent communication and service! Everyone was super friendly and helpful. I appreciate them going above and beyond making sure everything was Excellent not just "okay" with the repairs. No cutting corners. They communicated updates on the repair and got everything done as quickly as possible. We would definitely use them again and recommend them to anyone. They even vacuumed out my van before they gave it back to me! read more

I would like to thank Kim, LC Drawdy and all the technicians at Caliber for your kindness, professionalism and making me feel at home. My Toyota Highlander looks great. Kim shared the technicians were working in the heat. I wish, I could give everyone a tub with ice for you to cool off with a big glass of ice tea your dedication to fixing my vehicle in a week goes above and beyond. Thank you! Deborah Floyd read more

My experience with Caliber Collision was absolutely amazing. Kim Lillis ensured my vehicle was appraised and evaluated the day of the accident. The service advisor (Tony), provided me with updates throughout the repair process. My vehicle was returned to me in less time than anticipated and the repair outcome was flawless. I would definitely recommend the Ocean Springs staff and repair team!!! read more

I have to say that Caliber Collision in Ocean Springs MS did a fantastic job. My car looks better than before the damage was done. Great job to the technicians who clearly know their trade! Everyone went above and beyond. I will definitely choose Caliber again if ever I need repair work done. Thanks Mike, LC and Kim for making it an easy / quick drop off and pick up. Great job all around!! read more

My experience with Caliber Collision was excellent. Mrs Kim at the front desk gave me more information than my own insurance on what the process was and what to expect! She certainly knows her stuff! Also Mr. LC explained to me the car details and what I would look for after it was fixed, and if I had any questions to let him know and he would take care of it. read more

The service was wonderful. I had a slight mishap with the ordering of a headlight that wasn't available anywhere and LC allowed me to order from EBay and bring one in on a hope and a prayer. Luckily, all worked out and Kimberly was available to show me how to use my new phone to post my review. Amazing team and timing. I will always return here! read more

I took my vehicle to the Ocean Springs office. The service was great they kept me updated as repairs were completed dropped me off to get my rental. Kym took care of everything for me. They also took the extra step to replace my head light when they completed my service. I would send friends and to them. Great service from all! read more

Tony, Kim and the entire team at Caliber Collision in Ocean Springs,MS did an outstanding job on my GMC Sierra! They exceeded all of my expectations for quality and timeliness of repairs. I highly recommend Caliber Collision for your automotive body work. Give them a chance and they will exceed all you expectations as well! read more

Service here was great. After a slight mix-up with some communication between Caliber and my insurance, they made sure to provide quality customer service that helped iron everything out. A big thanks to Kim and the management team here! Please give my mustang a proper burial. Also thanks for not taking my rental car early! read more

LC and Kim were very helpful and professional during the repair process of my car. I received daily updates of the status of my car and it was actually finished a day early. They did an excellent job on the repairs. My car looked like new again when they were finished. I highly recommend Caliber Collision! read more

Repairs were flawless, repairs were completed ahead of schedule and communication was on point. Lastly, HONEST as I'm currently moving and they recommended that i repair the car later, thus costing them business. There is a reason that Kym and LC have stellar ratings. read more

everything was perfect. And they fixed my jeep quickly and did a wonderful job. They communicate it throughout the entire process. it was nice to see the progress I hope I never have another accident but if I do, I will definitely be coming back here read more

Tony and Kim were wonderful! They were kind and helpful and quick to answer any questions. 10/10 experience and would highly recommend! The work was finished quickly and looks fantastic! The detailing, paint, etc. was an amazing job. Nothing was missed read more