Purchased parts online and they stayed late after work to help us install to our car! Very friendly…read moreand professional

Smooth business. Takes all the worry off you during a stressful time. GREAT customer service!!read more

Nobody should have to wait over 2 months for repair on their vehicle. Initially I was informed that…read moreit would be 2 to 3 weeks from the day I dropped it off, well, ....that turned into 4 to 6 weeks. After 2 months and an additional week, My 2024 Dodge Durango is finally completed. As I check in, the receptionist misinforms me that I owe the $1000 deductible of which I remind her that she said to me I wasn't responsible for after calling Progressive the day I drop it off. You may want to read notes before advising an already frustrated customer. Also , don't ask a customer to sign paperwork for a vehicle I haven't seen yet. I was finally given a rental car 2 weeks ago on the shops dime after asking for one due to the shops errors on my car due to the damage on my car wasn't assessed properly. Never again will I use a "Progressive Insurance " body shop provider. A serious bunch of waste of my time.... I dropped my car off October 27th and now picking it up December 31st... still waiting... after 5pm. Oh.....now an UPDATE... just now I'm told they can't get the liftgate to work due a programming issue and now I have to wait until the Chrysler Technician comes again to fix it... which won't be until Monday January 5th supposedly?!?!? I walk into the door entry way to wait and vent by myself and I'm told to wait outside as it's a place of business and my language isn't appropriate?!?.!!!! What do you expect from a customer Mitch when you tell them to come and pickup their car saying it will be ready and then arrive and find out it isnot ready?!?! And we talk outside and you have the audacity to try and gaslight light me by saying " I put pressure on you by calling frequently to get a status updates?.."" how is that my problem?!?? Dude I'm the customer... as I told you a few weeks ago just give me a date as to when it will be ready?? I would have not been happy if I was told not until January but I have the rental car and I could have dealt with it... the problem I had this evening was showing up this evening after being told to come and pickup my car. Don't work on a car while the customer is waiting. Don't give someone a date of pickup if you're still working on it. Everything was fine up until this evening. Don't tell me not to call you inquiring on MY OWN CAR! FIGURE OUT A BETTER WAY TO. HANDLE ISSUES BEFORE THEY HAPPEN. Don't try to appease a irratated customer and take the problem personal just handle it differently and let a customer know that it's done when it's done 100% PROPER PLANNING PREVENTS POOR PERFORMANCE and PREVENTS FURTHER CUSTOMER DISSATISFACTION The CUSTOMER IS ALWAYS RIGHT AND WITHOUT HAPPY CUSTOMERS YOU WONT HAVE A BUSINESS I WANT THE OWER OF THIS PARTICULAR LOCATION TO CONTACT MR ASAP! To be continued... I'm not done yet... some compensation is taking place. I have more follow up that I'm going to do thoroughly on Caliber. Something really shady went on here and I was the victim of it as it appears that the general manager and service advisor are no longer here since corporate is now involved. I'm glad I waited to update this review. I had to follow up once I realized that the Durango decals were missing. Now, A few weeks ago on a warm spring day I took my Durango to the Milwood car wash and my son pointed out to me water leaking in the rear. I also discovered that my hatch wasn't closing properly, and a seal on top was coming off due to improperly sealed. I called the regional manager again...yep..: again.... So, they got me another rental car so they can work on it.. again.... This time a 15 year veteran technician supposedly. I picked it up today.. 2 days later... they discovered water below the storage unit in the hatch after the took it apart. Mort said they cleaned out good and dried it. However, after I got home my car wasn't unlocking using the passive entry. I couldn't figure out why I had to manually unlock the door with my remote. So I YouTubed it and learned that the passive entry wasn't connected in the back. So again they left another unresolved issue that thankfully could figure out on my own but THE AVERAGE CUSTOMER WOULD HAVE BEEN SCREWED AGAIN!! DON't EVER GO TO A CALIBER COLLISION SHOP!!!! THEY SUCK!!!!! PERIOD!

I went in to get an estimate this afternoon for a hit and run accident…read more They were awesome, they buffed out the scrapes and my car looks great! thank you!!!

When I picked up my truck it looked as though the whole truck had been buffed.It was beautiful and…read morepeople were great.Ron Aukerman

Thank you so much Dyer Auto Body for the quality job on my Jeep. The whole experience was wonderful…read moreFriendly professional and under estimate. I will recommend Dyer to everyone who needs work done. The Hale's

Been going to R&T Auto for the last 25yrs and they have always been great! The staff is nice and…read moretreat you with respect.

I haven't used R n T Auto Repair in about when I did use R n T it was always a positive experience…read more They are trustworthy, professional very knowledgeable and friendly they get repairs done when they said they would. Car repair is expensive wherever ya go, I guess they got bills to pay just like the rest of us. Russ kept track of all the repairs and how much money I had put into my car and he liked to keep me informed about how much my car was costing me to drive it every mile. They are nice I would recommend them

They were able to get an appointment set up quickly to get out fathers in laws car in to be…read moredetailed and ceramic coated. They recommended a 2 step process to get rid of the swirl marks. Also going to fix the seat from a rub of metal on someone pants. So we got it back a week later and it looks like it just rolled off the assembly line as a brand new car. The seat has absolutely no marks on it at all. Outside is like a reflection of mirror it is so clear from swirl marks. If you want you vehicle taken care of they will definitely get the job done. Came with an 8 year warranty on the service. A little on the pricey side but the work is top notch. See from pictures how shiny it is.

Phil and his team, for being aliens are some of the best darn humans you'll ever meet! Couldn't be…read moremore stoked with their professionalism and my car, once with dents is new again! THANKS!

I have always had good experiences with Mullins. I've never had a bad experience. They get my car…read morerunning and they call to let me know it's read. I pay em and off I go. I would definitely recommend Mullins Automotive Repair Shop even when it seems expensive I know whatever Mr.Mullin tells about my car and what needs repaired I at least know that it needs repaired because I believe Mr.Mullin to be an honest man. So that's a good thing. I just don't make enough money to live. It's not my repair guys fault. I would like to add safety is very expensive but very important let the professionals get it done right the 1st time .

This Auto service has been very good to me and my whole family when we have needed them. They are…read morehonest and skilled and never lie about what needs to be done to fix your car. Even as a do it yourself mechanic they have given me advice on what to do for things I can do myself, to help me save money. This is best Auto Service that I have ever used, and have used them exclusively for over ten years now. I have never been dissatisfied and like that they know me and my children and all our cars. When it comes to car repair Mullins is part of my family!

I've known the owner, Bob Cannon, for over 43 years now (as of 2021). We were kids when we first…read moremet. I was nine years old back then and he was eight years old I think (that was way back in 1978). We were neighbors for over 15 years. I don't let anyone else work on my car except Lowder's because I know and trust the owner, Bob, and I know that he will ALWAYS do right by me. He hasn't ever tried to pull a fast one on me (or any of my family or friends) like other mechanics do; he does what's actually needed or what I've asked to be done (IF it's legal of course but NOT if it's something illegal like putting a muffler on a vehicle that doesn't have a catalytic converter on it (or other stuff like that), because that's quite illegal!). He does the right thing, he always has that I know of and I've never heard anyone taking bad about him, EVER --- not even in high school. He's just and simply a great and honest man; and you can trust him. Oh! He WON'T give you some triple the price estimate and try to rip you off either, he's not like that at all. I refer people to go to him at Lowder's Automotive every single time someone is talking about having vehicle problems or the need of a good honest mechanic. He runs the office and front counter now and doesn't get under the cars anymore because he has some great people working for him there. He WON'T put up with a dishonest mechanic working in his shop either. I fully know that he would give them the boot too if they ever tried something like that! They work on lots of types of vehicles there and they're certified & licensed. And you can see the legal certifications and licenses posted there if you'd like to. He is an awesome person to know too. Talk with him awhile if you're wanting to know more about him and his business, I'm sure that he will fill you in on anything that you will need to know. He's been working on cars since we were kids. Oh, and BTW, he is still about Mopar too. Js. I'm a Chevy man myself but I don't hold the fact that he's into Mopar against him. LoL! So if you're into Dodge vehicles, especially big trucks, just bring that up and you're sure to have a nice conversation with him. Tell him that you read this on Yelp and that his old friend and neighbor Todd sent you. I hope that this helps your in your decision making. You simply can't go wrong with Lowder's at your service. Todd H.

I called Lowders excited to get my car fixed and was told to call back Monday morning only to be…read moredeliberately ignored. After calling three different times that day with space in between each call I gave up but just to make sure it wasn't just on my end or they were extremely busy I called off a different number, and immediately got an answer I took my business elsewhere.

Won't find better work in the area! Always so pleased with the work Quality Auto Body does, and the…read moreowner is great to work with!

Honesty, quality and workmanship the best . You won't be disappointed with this repair shop .read more