I gave them one star because there is no option for ZERO STARS!!! If you are choosing them because…read morethey are an authorized repair shop with your car's extended warranty (mine is through CarMax) please stop and explore your other options before you make the same mistake I did....unless you want your 17 year old daughter stranded in the middle of the road at 5 pm on a Friday afternoon...OUT OF TOWN....First off...let's talk about the 3 weeks they had the car to make some repairs...3 weeks due to having the wrong parts sent...of course they blamed some of that on the local Chrysler dealership.....so they fix everything that they said was wrong when I brought the vehicle in, but also recommended a coolant flush with my oil change ...$4900 (warranty covered $1400)...within the next 3 weeks the radiator hose has blown out on her on the 45 bypass....take the car back......they tell me that doesn't have anything to do with their previous work bc the hose was worn.....On my inspection sheet it shows "all hose in good condition " $367 and 5 days later ....because.....Yea you guessed it...that Chrysler dealership had them order the wrong parts AGAIN.......NOTHING IS EVER THEIR FAULT..... ONLY 2 hours after picking the car up from this second repair....i get a call from my daughter that the heat isn't working in the car now.....I call back the next morning and Brian tells me that yes it's possible it's not working due to their previous job so bring it in at my convenience........less than 72 hours after this is when her car completely shuts down in the middle of the road....OUT OF TOWN......I had the car towed to Christian brothers and my daughter tells me that the tow truck driver even made a comment about how many cars he has to take there bc they have messed up on the repairs...hmmm.......so Brian reaches out to me promptly after they open today (Monday morning) and I tell him what happens...he says he will call me after they push it into the bay and look at it.....I remind him that the heat wasn't working due to their previous repairs bc evidently there are no notes that said I called it in Wednesday morning...he also tries to gaslight me and say a technician said the check engine light was on when it left Tuesday....NO IT WAS NOT!!!.....so anyways we are now dealing with a busted radiator that was just in fine condition upon previous inspection......I had the car towed from Christian Brothers to my normal repair shop(who unfortunately doesn't use the Carmax warranty program) and guess what.....the second tow truck company that I used was not the least bit surprised to be towing a vehicle AWAY from this location. If you have made it this far reading my review Thank You!! I am hoping I can help anyone avoid going through this experience! I did tell the owner I would be giving them a bad review , also spreading the word on social media! I hope this helps some other single women not get taken advantage of by an owner and business that obviously doesn't care about their customer.....

Here I sit after taking my car at 7am this morning to have an oil/filter change. Of course there…read morewe things that needed to be addressed. I took several things. It's 303pml and they are just coming to pick me up to take me back to pay my bill. I paid up front. I will not be coming back. And to boot they said it was $98.00 but wound up charging me $117.00!

I have known about them for years, last year I picked up a…read moreLarger than average vehicle, so I knew they were the go to place in town to trust with my baby. Honesty & Integrity are 2 words I would use on how this business was built.

I am so so so thankful to Old Hickory Car Care Center. I took my car to another store in town when…read moreit started making a high pitched squealing sound, thinking it was my brake pads, and they told me that it was actually my ball joints and control arms on both my front tires. They said it was an urgent fix that needed to be done, and quoted me $1318. CRAZY. I decided to get a second opinion from Old Hickory after it was recommended to me by someone who lives locally. I dropped it off around 9:45 am, and by 10:30 am they had called me to tell me that they had found a slight crack in the ball joint boots, but that there was no slack in them or the control arms. The man told me that if it was his car, he wouldn't have anything done to it and that I could come get my car. NOT ONLY did they save me $1300, but in addition, they charged me $0 FOR THE INSPECTION!! The other car place was SERIOUSLY trying to take advantage of me as a college girl who came in by herself. I am so thankful to the workers at Old Hickory and will definitely be back if I ever have any car troubles at all!

Service is disingenuous in estimating length of maintenance, beyond slow, and seemingly inefficient…read morein every process in place. I was told that they could fit me in for a job that would take ~2.5-3 hrs. It's bee 25hrs and they still have the vehicle in the bay... but no one is actually working on it. I came to pick it up an hour after estimated completion time, and upon arrival I was told it would only be 15-30mins more... it's been an hour and a half, no one is working on it yet people continue to take smoke breaks after break... AVOID this place!!!

My car wouldn't start and I had it towed here with the understanding I needed it fixed by a certain…read moreday. Jeff promised that it would get done. While a few days did go by without it being fixed, it was repaired by the time I needed it. So far no issues with the work and the car is running fine. I paid what you would expect for the work I had done nowadays. All in all, I can respect that they were true to their word and did good work. I would use their services again.

Bought 4 tires from them, not even 50 miles on the tires, I had a complete sidewall blowout, called…read moreand was informed that they would not warranty the (CHINA BRAND) tires that they recomended me to purchase in the first place.? I ended up paying full price for a replacement of which they had 1 in stock. Talked to the owner, (Ed M.) and was told if I told anyone about this bad business deal. In his words (There would be a F%*^'n Problem) sounded like a threat to me. But am going to take the high road and let it go. Beware of this Business. (New Owners) *Nothing like the original owners.

While on a cross country trip heading through Tennessee we had a tire blowout on our RV. After a…read morereferral from a towing company Nate sent us help with a new tire. We were back on the road quickly. Reasonable, professional and fast. Thank you for making the situation bearable. Patrick and Tareyn Walsh

Had brakes and front wheel bearings that needed to be done. Jeff got to me, got started on the…read morejob, and kept working until the job was completed. Brakes and wheel bearings are now as they should be.

Would not recommend didn't even come to do repair. Said was coming and the calls and said he can't…read moredo it

BAD COMMUNICATION!!!…read more I always take my vehicle to Northside Auto Service to get my oil change and never have a problem service is always good. I have on occasion had my brother pick me up and we get breakfast, but not every time! Today I took my car for an oil change I was the first customer there and told front desk that I was running to get breakfast and he said we will call you when it is ready and I said thank you! I returned and they had not even touched my vehicle. The front desk worker told me that I had to be here in order to receive service. The worker NEVER explained that to me! That should been explained instead of tell me that they would call me when it was ready! There was no apology for the miscommunication or anything! If that was a new policy all employees need to know the policies so that it could be communicated with the customers! That is bad business! I would not be so upset had I at least would have received an apology! I guess my business means nothing to them!

I took my sons' truck for a water pump, hose, belt, fan clutch, and a thermostat to get replaced…read more The service was awesome. They told me up front what was wrong, and gave me a price, which was very reasonable to get it fixed. The service needed was done in a very timely manner. Then I had to take it back to get the right front brake looked at and again I was told up front what the problem was and the price to get it fixed. The service needed was in a timely manner, the price was very reasonable. I highly recommend this establishment and these gentlemen to take care of your vehicle needs. How they take care of the customer is top notch.

For as long as I have been a motorist, Lynn's has been the absolute best for all my family's auto…read morerepair/maintenance needs. They are timely, straight shooters, and they have superb, knowledgeable, skilled employees. Would recommend time and time again.

Great place they know their stuff and they are easy on the pocket if u want honest and reliable…read moreservice this is the place to go

I've been to all locations. The Old Hickory location is the biggest and busiest. I had a tire…read moresignal go off at 4:00pm. They rolled it in and fixed it quickly. It cost @25.00 to patch the tire, but the speed and quality is worth it. I sent my 95 year old dad to the Humboldt King Tire store, and he raved abo ut the service. Nothing ever pleases dad, but they sure did. He got a free cap and was treated royally.

Fantastic service. Personable and professional. Good value. As enjoyable an experience of replacing…read morea flat as can be.

Asked them 4 times to verify they checked the tire pressure. They assured me they had inflated…read moreeverything to 30psi. Once the TPS reset I find they only inflated one tire. They also gave me lip service about topping off the coolant reservoir, something again they DID NOT DO. What other corners are they cutting here? What a bunch of bums.

these guys are the absolute best! I was traveling through from Nashville to see family and Memphis…read moreand I hit a pothole and air was going out and they filled me up in less than two minutes and said "you have a good day mam" thisss is the kind of southern hospitality of gentlemen I appreciate!!! 10 STARS IF I COULD!