Paula Griffin was very helpful and always kept me updated on my car repairs. I would recommend one…read moretwenty two collision to anyone.

From the owner: Our Carrollton auto body shop is proud to be a Gold Class member of the Inter-Industry Conference…read moreon Auto Collision Repair (I-CAR). This elite certification is only awarded to body shops that have proven their commitment to service and quality in a broad spectrum of areas, including management practices and customer satisfaction. As an official I-CAR Gold Class member, we’re committed to providing you with quality collision repair service and the highest level of products available in the auto body repair industry. It’s our mission to help you get your vehicle back on track so you can stay on yours. Only 20% of all shops have what it takes to qualify for this certification.

Family business that repaired damage on my truck from a fender bender. Prices fairly and worked…read morewith me on payments. They also allowed me to keep my truck there until I was able to pay in full. They were very fair, forgiving and understand of my financial situation. The body work was perfection & they even fulfilled a couple extra special requests I had.

Out 700 for failed paint jobs for a 150 small, easy paint job!…read morePlus ruined brand new OEM Part! So out 1280 total! Not including tire repair. We purchased (580 incl shipping) brand new OEM small trim piece for our vehicle (because delearship damaged) and needed it painted. Chose Body Masters because of good reviews. Were quoted 150 for the paint job. It was not allowed to cure and was damaged as a result during and immediately post install. We paid out of pocket to have it restripped and painted again. This time 210 because needed brackets that were broken taking the trim piece off from the 1st paint fail. We even tipped the sweet lady, Mandy, at front desk 100 just for helping set up appointment and gave the painter, Jody, 250 in total tips hoping to give him incentive to do a great job as this was going on brand new expensive vehicle. 2nd attempt resulted in part not matching colorwise, having trash in paint, and run marks throughout. They offer a lifetime warranty so we asked them to fix it for a 3rd time as we should not have to keep paying for a job that isn't done right. We picked up the part to allow it to cure properly after the 3rd attempt before installing. Unfortunately, this attempt failed too. It looks like all Jody did this time was clear it again making all the runs and trash even worse? We were going to try to compound out 3rd failed attempt ourselves, but after waiting weeks for it to cure, noted alot of trash and many run marks including one majorly visible on right fender edge that could not be fixed without possible damage when sanding and being highly noticeable. Many phone calls made to have this part fixed correctly have been unsuccessful. They would even pick up phone without saying a word, breathe, then hang up on us. Then took phone off the hook. We waited to post this review hoping Body Masters would respond to our multiple calls and voicemails to fix this issue correctly especially since they told us their work had a lifetime warranty and to bring it back if ever an issue. On top of everything, during the 1st visit, Jody gunned our Bronco Raptor and parked in a sea of bolts and debris in the shop. This resulted in a flat tire on a brand new vehicle/tire with less than 200 miles that had to be repaired by us. Didn't appreciate Jody gunning our brand new Bronco Raptor but overlooked that. Should change name to body beginners

If you want it fix right and no surprises, then dont go here , they will mess your auto up , their…read morefault , and expect you to pay them for their mistakes, and will not call you when they do mess up, you have to go by to find out, no customer service , nothing master about this place , they should change their name to body amateurs or body we just learning, giving 1 star is being generous