I have been here a couple of times and have had decent service in the past. I brought my wife's car in for Mothers Day and the customer service was completely gone. Normally someone is the kiosk to assist with payments and as I was having trouble with the machine, out of the 3 people standing around, no one came to assist. As I pulled through, no one guided me in to align the wheels yet there was a girl sitting on her phone and the other guy just sitting next to the sign inside. The worker used the brush on the vehicles in front of me but when I pulled up, they did not use their brush to scrub the windshield or dead bugs on the front of our vehicle. Typically, I enjoy coming here due to the service and the quality that they offer, but most recently was the worst experience I have had for a premium car wash at Caliber. The service I received was not worth the value I paid for today's car wash. read more