I got in my car one morning and realized I had water drops rolling down the inside of my…read morewindshield. Felt up at the top of the windshield on the inside and sure enough is was wet. My car a 2010 Toyota Rav4 and this was the original windshield. It had been raining the past few days, so I was lucky the interior of my car wasn't soaked. I called my insurance company and they said it wouldn't be covered under the SC glass coverage for autos, it would have to go under the comprehensive coverage which is a $250 deductible. I didn't know at this point that it would need to be replaced. It looked like there may have been a seal that was missing across the top on the outside. I called Safelite and they said they only replace windshields in situations like mine. Since I didn't know if it actually needed to be replaced or just resealed, I didn't even bother with a quote with them. My Dad did some quick research and found Auto Glass Now. I called and Eric (I hope that is how he spells it) was extremely nice and helpful. He said to bring it on over and he would take a look at it. He gave me a quote on the replacement of the windshield, just in case that had to be done. I get over there and he looks at it and it definitely needed to be replaced. It was so affordable I didn't even have to bat an eye at the cost. I left it with them for the day and picked it up when I got off work. They made sure I was happy with it and I was on my way. Not only was it affordable and quick, it has a lifetime warranty as long as I keep my paperwork! I don't think it would be possible to be happier with a situation! Thank y'all for getting me out of a bind and dealing with me because I was quite frantic that day!

They just replaced my windshield. The appointment was easy to make, and I was only sitting there…read morefor 45 minutes while they got it done. They worked directly with my insurance so it was free for me. My only complaint is that the new windshield was not equivalent to the one they replaced which had a lot more sun tinting at the top of it. The new one let's all the sun shine through. Other than that, it all works well, and they added rain-x for just $30.

The guy who owns this place Shalon Seay (I believe is how to spell it)... is as nice a person as…read moreyou will find in business. He will bend over backwards to make you happy about the service. They work hard... they are professional... great attitude... they own the machines needed to align your lane departure camera (almost no other glass replacement service does) so that eliminates a trip to the dealer of having the "other" guys drive your car to the dealer. Honestly, you should give these guys a shot at your business...

Wife's new car windshield caught a stone last week. Called…read moreinsurance company who directed me to a few companies. After some questions and answers I chose Glass pro. Glad I did....John Alley and his staff were on time and job completed ahead of time. I hope I never need another windshield but, if I do it'll be Glass pro without a question.

The technician Nicholas arrived on time and was efficient getting the windshield on my Jeep Grand…read moreCherokee replaced. His communication and great and he kept me informed through the entire process. I highly recommend Safelite in Greenville SC for any auto glass replacement.

I dropped my Audi A4 2024 off at Safelite at 9:30am for a windshield replacement. The last time I…read moredrove my vehicle was the night before at 8:30pm. My car had no tire pressure sensor issues over night (13 hours). I first got a call at 12:30pm from the technician that Safelite can't perform the ABS check without Audi's authorization code. Then 20 minutes later, Adam Owens (technician/shift manager) called me regarding that my front right tire has been punctured by a nail and is losing tire pressure fast, but there was no nail present. I got to the Safelite store at 1:30pm, and the tire was basically flat. More annoyingly, the technicians never locked my car; my car and my belongings were left unlocked in the parking lot for 45 minutes. Once I got my car to discount tires to patch, due to the location of the nail, I will need to replace this tire. So I called the Safelite store to get some answers: where was the nail? How did the nail come off? Why didnt the tire go flat over night (13 hours) but once my car got to the Safelite store, it's flat and no nail present? Safelite took ZERO responsibility and insist that there was a nail and they had nothing to do with it. Then I brought up my complaint that my car was unlocked for 45 minutes. Adam Owns (store technician/shift manager) said "Have a good day" and hung up on me. I have filed a formal complaint with Safelite corporate, and corporate customer service said any resolution must be reached with the store general manager, Lance Hayes, who is out of office until next Tuesday, 8/4. I am very disappointed as to how I was treated as a customer and Adam Owens was disrespectful in his way of handling this situation. Adam's story just doesn't add up because my car tire pressure was fine over night, and I drover the car to Safelite with no issues. Once Safelite works on it, now there is a big hole on the sidewall of the tire with no nail?? All of this is very fishy, and I really don't trust this store and the technicians' integrity.

Great experience with Fast Glass. From the moment I contacted Fast Glass for a quote everything was…read morehandled quickly and professionally. Adam quoted me while we were on the phone and answered all of my questions. He was able to come on the day I requested. Adam and Caleb installed the new windshield quickly. Adam called as promised when they were on the way just as he said he would. Adam and Caleb were friendly and professional and answered all of my questions completely regarding warranty etc. Fast Glass pricing was more competitive than the other 4 quotes I had gotten. Overall a great experience and I would definitely recommend!! Robyn M

Fast Glass was definitely fast. They were professional and did a great job. They came to me and…read morewere very accommodating. I highly recommend.

Great service. I was able to take my car in the same day I called, and my windshield was repaired…read morepromptly. Wonderful customer service. I highly recommend.

Great people and service. Thanks for doing a good job on replacing my ford f150. You are the…read moreonly place I will have this work done.

i am actually amazed at the poor experience with these folks! I went through my insurance company…read moreto set an appointment with Safelite. They sent a number of confirmations even a video preparing me for the repair. The appointment would be today between 1-6 (a ridiculous window!) i just called to get a more precise time. I was informed the guy took the day off...Amazing no one called just left me hanging. Wasted my time and energy. I would suggest you find a different solution.

Technician came out to repair a chip in my windshield. He arrived on time and was courteous. He…read moremade the repair and it wasn't really any better. Big chip right in the center of my field of vision. I told him that it wasn't personal, but I was not satisfied and it really didn't look any better. He told me that he hears that a lot, and I should call my insurance company. He said repairs are only guaranteed structurally. I've contacted my insurance company. I had a chip repaired years ago and you could hardly see it. This one was not good at all.

Repeat customer- used Glass Doctor to replace and repair windows at two separate locations. Jake…read morewas awesome- prompt- fast and good communication

Everything is very expensive these days, waits are long, and home projects more difficult. It also…read moreseems harder to find good, reliable workers. This company does the job, open about cost, and follows through.

The technician communicated well and showed up on time. After completing the repair he called me to…read moretell me I needed to remove the tape in 1hr or it could damage the white paint. I have always heard to leave the tape on for at least 24 hrs. We set an alarm for 1hr. When the tape was removed it took the paint completely off all the way to the bare metal in several locations. I called to inform them right away. A manger was supposed to call me back and never did. Today I had to call back again. I talk to one person who has to talk to customer care. Then customer care has to call the shop that i was on the phone with to start. Its been 15 minutes on hold. Finally she comes back with I'm on the list for the Manager to call back.... This is getting ridiculous.

My auto insurance automatically uses Safelite for windshield replacement, so unfortunately, I did…read morenot have a choice. I received many emails and texts from Safelite reminding me of my upcoming appointment for windshield replacement, but a technician never arrived. I tried calling this store several times and was routed to the general Safelite customer service. Customer service was also not able to get in touch with anyone at the store or the assigned technician for hours. I finally got a call from the store manager who told me that they did not receive the windshield from the dealer. He could have called me in the morning to tell me that the windshield had not been received, but instead, I had to chase him down after my appointment window lapsed. I immediately called the dealer, and the parts department confirmed that the windshield was already delivered. The dealer called the Safelite store to confirm delivery. The Safelite store manager called me back and said that they did actually have the windshield, but that I will have to wait a week for the next available appointment !! Because of the store's inability to keep track of a windshield that was already delivered to their store, I have to wait another week to have my windshield installed! Ridiculous!