Disappointing service. They did not have enough small bills available, and despite having some…read moredenominations on hand, they refused to provide them. The explanation given was that they needed to keep those bills in case someone else showed up. The staff member I dealt with showed little interest in finding a solution or helping in any meaningful way.

Easy, friendly and great rates. I've used this location my last 2 visits to Montreal and will use…read morein the future.

Came here to do an exchange and noticed the old exchange desk next door was closed was super bummed…read moreas I really liked how fast and easy it was. However, next door they opened up a brand new Calforex to the right which is much more bigger and more discrete (you go inside the shop and not outside from the window mall). It looked freshly open and only around for 6months I believe.. not too sure as I don't often come to laval that often anymore. Had a meeting in Laval and decided to kill 2 birds with one stone type of thing. I know I went to the other location on peel off of st-catherine street and they claim they have the best rate which was nice to hear but who knows. Service was friendly and quick .. There was also not many people and was quite glad .. there was only one cashier.. so who knows if the service is consistent when there's more people? I can't say! Overall, great exchange rate and very happy with the fast and easy transaction

Somewhat difficult to find in the mall (Carrefour Laval). Great exchange rates but they charge a…read moreflat fee of $4.50 per transaction. So their rates aren't that great when u factor in the extra $.

Found this place to be true to what other reviewers said. Good exchange rate with no hidden fees…read more Interesting pedestrian boulevard with strange mix of stores. I enjoyed the dusty Asian carvings of horses in the shop hallway.

I've been using them for years to exchange US dollars to Canadian dollars. No hidden fees, lovely…read moreowners too. Also some good restaurants and unusual stores on the avenue.

Good exchange rate. Quick service. Convenient location and parking. Many currencies..read more

I have been going to their original location for many years exchanging thousands of dollars and,…read morehaving been to other exchange locations, I found this one to have one of the best rates in downtown Montreal. The owner is also very nice and welcoming. I have never had poor customer service over there, and even recommended the place to my other friends. Just look at the reviews of the other place they own and see (its called Bureau de Change Super and is across the street). I am actually very perplexed by the other reviewer's comment, which shows he has never been to the place. Actually the place has only recently opened and was registered in 2021 (whereas his comment is from 2019 when the place was probably not even opened yet). A competitor trying to disparage a new place by leaving 1 star reviews? We dont know. Regardless, I suggest you see for yourself.

They are also owned by Super Exchange across the street and I have no experience with their…read morecustomer service because I went on a Saturday and the place was closed even if I was told on the phone they would open at noon. If they have shoddy customer service over the phone I would rather not experience it in person, nor am I willing to waste my time doing business with them.

Located about 1.5 blocks from the Place des Arts Metro stop on de Bleury, this was a convenient…read morelocation for us when we were in the city to pull some cash out. The only issue was that the doors do not close all the way when accessing the ATMs, and there was a loud beeping noise that never seemed to shut off. Currency exchange can be done on the premise during normal operating hours. +ATM doors do not shut completely

Excellent ATM at a fair price. I used it one night to get some of the local currency so that I…read morecould buy some Schlitz cocktails. Follow-up: Since there was some confusion, I'll point out that this review is just for the ATM. I did not use the bank itself.

It's a bank. It's…read morelisted as one of HSBC's partner banks, so I don't think there was a forex fee. But there was a $3 CAD ATM fee. Still pretty cheap though.

The people here are really well-trained, very friendly service, the woman at the Info Desk speaks…read moreEnglish, French and Spanish, the tellers are helpful (with the exception of a male teller who served me a few weeks ago) so I have no main complaints about their customer service, quite the opposite, I highly commend the customer service quality of RBC.