Same day appointment. Recently met Mr. Michael Nguyen, Certified Tax Professional (32 years experience according to him), of CalFed Financial Services in Linda Vista. Asked for quote for income tax filing for newlywed couple, each spouse in different state. Initially he seemed very friendly and professional. He took our tax documents, entered data into his computer, then quoted $300 if filed jointly. He informed us of a second option to file as married but filed separately, to cost us $300 for my part for being independent business and $80 for the wife's part for being an employee, total $380 (which he highly recommended as the more advantageous option for us). He said he would make calculations to show us both options results so we can decide to choose one option then he would finalize calculations for tax with and without SEP IRA included. Mr. Nguyen was verbalizing the numbers to the federal, states tax refunds and debts to us. He printed one draft of the tax summary for the two options for us. After about an hour of time passed, another client entered the room and sat in another nearby area. At one point, when my wife asked him what appeared to be one question too many, why did one number he verbally quoted for California tax amount due was not matching the number indicated on his printout. Then Mr. Nguyen stopped and said he was "Sorry. I made a mistake." He took back all our papers and said he cannot help us and he has another customer, shook our hands and literally kicked us out. Stunned. read more