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    Caleb's Garage Door Service

    5.0 (7 reviews)
    Closed 9:00 am - 2:00 pm

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    Services - Caleb's Garage Door Service

    Manual to automatic door conversion

    Automatic garage door installation

    Garage door or opener repair

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    A1 Garage Door Service

    A1 Garage Door Service

    (9 reviews)

    We ordered a garage door from A1 Garage Door and had an install date of 5/28/2024. Installer came…read moreand there were issues with the install. The door was the incorrect color and one of the panels was an incorrect size and was causing a gap at the top of the door when it closes. The incorrect size of the door caused the door opener to not be able to be installed. Installer entered a warranty issue report. We were told someone would be out between 8 - 1 on 8/31 to get the correct color/measurements. I called at 2pm and asked for a status, I was told tech would call to provide ETA, no one called and he finally showed up at 5:30pm. They sent the same person that got the incorrect details the first time. He got the correct color and measurements (we assume) and we were told a replacement door would be ordered. We heard nothing from A1 after that date. I contacted A1 on 6/10 and was told that they were waiting on the vendor and they would follow up and contact me within 48 hours as it could take that long for a response. I received NO communication. On 6/13 (72 hours later) I contacted A1 again for an update and again told that they were waiting on the vendor and would follow up again. I was told the new panel was ordered. I explained that we were not waiting on a panel, we are waiting for an entirely new door with the corrected color and the corrected size. She stated that she can't see the full order details. No one seems to know anything about our actual order, if it was placed, when it will be received. I have received no communication from the company to keep up updated on status. I have had to make all contact only to be told that they have no answers. I want the garage door that I ordered - correct color and correct size and installed. We are currently using a garage door that causes a gap and has to be opened and closed manually

    I have had a very negative experience with this group. I was away when our garage door failed, and…read morethey completely took advantage of a family member by charging twice retail price for their equipment. I'm talking $1,600+ for two springs and an opener. I have left a number of messages asking for either an adjustment or suitable explanation. After over a week of leaving messages no one has returned a call. I highly recommend you avoid A1 Garage Door Service unless you want to be.

    Caleb's Garage Door Service - garage_door_services - Updated May 2026

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