Let me count the ways this company should be avoided: 1…read more Sexist. Kept asking if "my husband and I" bought my house; if my "husband and I" were going to make a decision ... 2. wore his shoes throughout the house and made a mess 3. broke the flusher on the toilet, left it broken and left. 4. The quote for the work they wanted to do was at least 3x more expensive than two other reputable plumbers. I would give 0 stars if I could

I had a problem with my clogged basement drain which was unclogged by Angelo and later Angelo found…read morea problem with a broken pipe from my kitchen sink leading into the basement which caused leakage in the basement and rendered the kitchen sink unusable. A significant portion of the old broken pipe was embedded in concrete so Angelo fitted a new pipe. I was worried about potential extensive damage to my kitchen cabinets but Angelo found the exact spot to connect the new pipe and only a minimal amount of drywall and cabinet flooring had to be removed. I found Angelo to be courteous and knowledgeable and dedicated to doing a good job and would recommend him to others.

This is a review of Maxim Osadchyi Maxim Osadchyi P.Eng…read more Dr. Pipe Drain and Plumbing Services Division of Osmaks Inc. If I could give a zero stars. I would. I hired Dr. Pipe (Osmaks) in October 2023 to install two alcove-style bathtub, and tub trim, faucet and shower head in my two bathrooms. I told Maksim and Ron (his son) that after they were done, I had a tile installer booked to do the tile around the tub. During the job, they didn't level/shim the tub, didn't level/center the shower head line, ripped out the floor plank in front of one tub (but not the second one), and destroyed baseboards (see attached pictures). Generally, left my bathrooms a disaster. When my tile installer came to do the tile job, he notified me that the tubs were not level. I immediately contacted Dr. Pipe and Maksim gave me every excuse in the book (my floor was not straight, etc.). Although he offers "emergency 24-hour service", he couldn't be bothered to send someone to level my tub until Monday. Hence, my tile installer could not finish his job and I was left without the use of both my bathtubs for over a week. After work in my basement, I had water flooding. Not once, but twice. Destroyed my brand new vanity that Dr. Pipe installed. Disrupted my tenant. Still no resolution to the damaged vanity. Maxim Osadchyi also took $150 for the installation of the shower trim and I had to pause the project for some time. Texted him that I would let him know when he could come back to finish. No response. Then when I reached out to finish the trim or refund the $150, he refused to do either. Scamming me out of $150. I do not recommend this company due to their unethical behaviour.

Best service Saved my life! I'm a superintendent in Toronto!…read more We had a ancient toilet shutoff fail in a unit on the ninth floor, water leak started with a trickle and quickly turned to a fountain..... We have no central water shutoffs for every unit so the only way to stop the leak was to turn the water off in the entire building.... Dr. Pipe had a technician come within the hour and fixed the issue, restored water supply to the entire building! Fast! Reliable! Professional! Clean!

Delroy of Dayton Plumbing came to install a new hot water shut-off valve and a backsplash in the…read morebathroom and fix my kitchen faucet. He did a great job and the price was very reasonable. I would definitely recommend them to do the job.

Called Sewer Squad for an emergency when our sewer line backed up. It was the Ajax location. Travis…read morecame out with a camera, ran it through the pipes, and found two blockages we had no idea were there. He cleared both and walked us through what he was seeing as he went. There is more work to do down the line and we will be calling them again when we do it. Travis and his assistant were friendly, professional and genuinely easy to talk to. They wore shoe covers and took real care to leave everything clean, which we noticed and appreciated. No pressure, no upselling, just a clear explanation of what was wrong and what it would take to fix. If you need emergency plumbing in Ajax, ask for Travis. We were really impressed.

I am extremely disappointed with my experience with Sewer Squad, particularly because I hired them…read moreat one of the most difficult and vulnerable times a homeowner can experience. After suffering two back-to-back floods, I hired Sewer Squad to install a backwater valve because the City of St. Catharines offers the FLAP grant program. On Sewer Squad's recommendation, I also agreed to have a sump pump installed. Before proceeding, I brought the FLAP program information directly to Giulian. He reviewed it and assured me they understood the requirements and could support the process. I was also specifically told that Sewer Squad handled the necessary permits and related requirements. That did not happen. To my shock, I discovered that no plumbing permit had been applied for, and the requirements necessary for the FLAP program had not been properly completed. I ultimately had to go onto the City of St. Catharines website myself, apply and pay for the plumbing permit, and submit the FLAP application. This is particularly serious because you cannot simply arrange the required City plumbing inspection without the proper permit. Even worse, my home flooded for a THIRD time after Sewer Squad completed this work. Over the following two weeks, I dealt with multiple emails, conversations and explanations from Sewer Squad that simply did not line up with what I was subsequently learning from the City and the inspector. I discovered that the sump pump did not have the backup I believed was required and that it was not connected to the weeping tile system. Then came the latest unbelievable situation: Sewer Squad did not show up for the plumbing inspection. The inspection failed. The work necessary for it to pass had not been completed, and Sewer Squad has still not returned to properly resolve the outstanding issues. I contacted the City inspector myself, and he confirmed to me that Sewer Squad knew what needed to be done before he could return to reinspect the work. I am also still waiting for the required camera footage that I need for my insurance company and the inspector. Because this remains unresolved, I have now had to hire another company to take over the work and retain a lawyer. What makes this experience especially upsetting is the timing. Our family was dealing with repeated flooding, sewage damage and enormous stress. This was exactly when we needed to be able to trust the professionals we hired. I also wish I had been more cautious after hearing discussions about offering "cash" deals to people who did not have insurance coverage. In hindsight, that should have raised concerns for me. I am sharing this review because homeowners dealing with flooding are already overwhelmed. When hiring a company for a backwater valve, sump pump or work connected to a municipal grant program, verify the permit yourself, confirm exactly what is included in writing, confirm the installation meets the City's requirements, and make sure all inspections are completed before considering the job finished. My experience with Sewer Squad has resulted in additional expense, additional stress, a failed inspection, another flood, another contractor being brought in to address the work, and now legal involvement. After everything our family has already been through, this experience has been absolutely awful.

We found Newcastle Plumbing on the internet when we urgently needed a burst pipe fixed. Nick…read moreanswered our call promptly and next day came to our home at the appointed time accompanied by his young assistant. They quickly and efficiently fixed the burst pipe in the garage, replaced the shut-off valve in the basement and installed a new faucet in the kitchen. The cost was reasonable and the work was expertly done in record time. We would highly recommend Newcastle Plumbers and Nick in particular for all your plumbing needs. Jack and Gladys Bell

The inside pipes for our sump pump were spewing water. We called Newcastle and they gave us over…read morethe phone advice to follow until they arrived. When they arrived, they fixed it promptly and effectively. Additionally they corrected some underlying problems so it wouldn't happen in the future. Totally satisfied.

The staff at Bobs plumbing are very hard working guys who know what they are doing…read more I had my pipes replaced and they did a great job,,coming back a couple of times to make sure everything was running smoothly.

While Zach, was pleasnt , clean and did a nice job at the time. We experienced a clogged sink a day…read moreafter the job as done. I called the main number and spoke with Mike. The rudest, most condescending service person I have ever spoken with. Instead of offering solutions or a service call to see what was going on, he went on about if the basement was finished, it was my fault, they did a perfect job etc... you think I would want this guy any where near my house?

Great company. Used them for the first time today. Dispatch was friendly and pleasant. Time…read moreestimations were spot on. Hamed arrived when expected; he was friendly, respectful, and very up front about what the plan was. He also kept me updated throughout the entire process. There were no surprises in the bill.

Issue: basement kitchen sink does not close off properly/leaks…read moreResponse: we don't do small stuff, find another plumber

This is my second time hiring Dima Plumbing to help me on plumbing matter. Very similar as John's…read moregreat work last time, Andrei is also a great plumbing professional to work with. This time was in downtown Toronto. Very efficient, great workmanship, with a fair price. Whenever you have issues with water pipe, toilet leakage, basement plumbing, indoor/ outdoor piping, or faucet installation, they can provide a excellent work to get them fixed. I called up Andrei to describe the bathroom problem. He provided me with the solution with an appointment. We exchanged details with text messaging. On the workday, he replaced the toilet bowl fill valve and flapper as well as the bathtub pipe cartridges with good care. Double checked everything after working on it. The job was all done in under half hour. No more leakage mess. The place was cleaned up after the job, no mess, no headache. Andrei is a fantastic plumber. If you live in the York Region such as Markham/ Richmond Hill or GTA downtown Toronto and have plumbing needs, give Andrei a call at (647) 289-9576. Highly recommended.

Andre has my faucet fixed in less than 30 mins and showed me the tips to prevent any potential…read moreproblems. They respond fast and are very professional.