I brought my watch in to replace the battery. It hadn't been working for over two years, and I…read morehonestly didn't think it would work again. But they fixed it in just 20 minutes, and now it's running like new. They also told me how to take care of it so I don't run into bigger issues later. Everything went perfectly. I highly recommend them!

They don't guarantee their work, Even though he told me merely a week earlier they did…read more I had a pair of earrings repaired. I paid over $100 for them to replace the posts and the first time I wore them, one pair broke. Within an hour, that $100 repair went down the drain with my faith in humans to do the right thing. It wasn't even a week from the time I picked up his shoddy work. When I tried to bring it back, not only did he give me attitude, but he wanted to charge me. He even said he remembered when I came in with my male friend when we spent hundreds of dollars. He said he was willing to throw in the labor but wanted me to buy a new earring back and post which was not even gold. And he wanted to charge me $50 for a metal, (NOT gold) post and earring back. How many earring backs have you lost in your life? It wasn't just his greed that annoyed me, it was his total and utter disrespect of me as a human. I find men like this treat women very differently when there's another man with me. I wouldn't trust these folks. Plus he obviously doesn't respect older women. Steer clear.

The sapphire in my anniversary ring fell out. They quickly found and replaced it…read more Though I'm a jewelry minimalist, I saw beautiful pieces to add to my collection.

I recently inherited a 70+ year old signet ring, and after getting it resized, we found out the…read morestone was glued in and the ruby fell out. After going to three or four jewelers in LA who didn't think they'd be able to rebuild it, we found Ricardo Basta. The staff was amazing and transparent, explaining the different repair options and pros and cons of each. They worked with us for an amazing price, and went above and beyond to repair the ring. It now shines, feels, and looks brand new. We worked with Karen and her daughter Sarah and were blown away by their friendliness and willingness to answer our questions, and the jewelry they have is beautiful. Trusting anyone with something so sentimental and old is nerve wrecking, but we're glad we did, and will be only using them in the future!

Stopped in the other afternoon just to get my engagement ring cleaned! They did it for free and it…read moreonly took about 10 minutes! And now it shines brighter than ever! Thank you!

I am extremely disappointed with my experience at Weiss Jewelry. I paid for a clasp repair on my…read more14K gold tennis bracelet, picked it up two days later, and the repair failed almost immediately. The bracelet fell off and was lost because the clasp they repaired came undone. When I went back to the store, instead of taking responsibility or even showing empathy, the staff were harsh, dismissive, and repeatedly accused me of lying or trying to get something from them. They kept saying it was "impossible" for their repair to fail -- even though that is exactly what happened. Their tone and attitude were shocking. No accountability, no professionalism, and no attempt to help. I felt completely disrespected and humiliated. If you value your jewelry, be extremely cautious. I trusted them with something important to me, and they treated me terribly when their workmanship failed. I'll be filing formal complaints with the Better Business Bureau and the Department of Consumer Affairs.

GO TO KFK!!!!! I cannot believe I haven't written a review sooner!…read more It's a family-run business that treats their clients like family. My family has been seeing Keith at KFK since before I was born. Some of the most special pieces of jewelry in our family have come from KFK. My dad has an affinity for vintage watches and has purchased some of the coolest pieces! Keith also helped design my dad's wedding band- inspired by Cartier. My mom's wedding ring is a vintage 1920s stunning art deco diamond ring they picked out together at KFK... Their website does not do them justice. Just walk in and come see everything in person. They also can design and source things. They have the best jeweler on-site and have done such great work from dipping rings to repairs. My most prized possession, an all-gold Longines vintage watch came from KFK. My diamond studs are from KFK.. all the most special and rare pieces come from KFK!!!

My dealings with Keith was primarily in the early 2000's. I had him make my late husbands wedding…read morering and some other pieces and over the years lost touch with Keith and shop. Today, I am delighted to find he is still in business and will hopefully continue the friendship and customer relationship as soon as he gets back from holiday. More to come...,,,

Very nice and efficient. I'll go back there when needed next time; had watch battery replaced while…read moreI was there.

brought something in, had concerns, emailed them. They were terrific. Great business minded…read morecustomer service sense. Especially in the current world we are living in with greed taking over. This store and this family energy was wonderful. Thank you Rosalyne

He charged me $195 to replace a clasp on a silver necklace and bracelet and to simply clean it and…read moreit took three days to get it fixed. And told me it would only be $100 and when I get there, he makes me pay 195 to get it back Extremely overpriced

Extremely Disappointed: Watch Retuned in Worse Condition…read more I brought my watch to Regency Jewelry based on their glowing Google reviews, hoping for a simple evaluation and estimate on cleaning. I met Bob, who was kind and seemed knowledgeable. He said it would be sent to their "watch guy" and quoted a turnaround time. When I finally got an update, I was told my watch was rusty and probably a fake (Omega). That was a huge red flag showing a lack of knowledge and expertise. Then, when I went to pick it up, the story changed. Now it was probably real but "not worth fixing" because the party's are too difficult to source. Fine. Frustrating, but I accepted that. The real issue: when I got the watch back, the crown fell out, and the watch no longer keeps time. I have them a watch that worked albeit in rough shape, and I received back a non-functioning. No accountability just a shrug and gaslighting. I stayed calm out of respect for Bobs advanced age, but let's be clear: my watch was returned in significantly worse condition than when I brought it in. That's unacceptable. I'd give myself 0/5 stars for taking my watch to Regency. What a mistake that was.

He is a true craftsman that does outstanding repairs at a very fair price. He really is a…read moreperfectionist whose attention to detail really impressed me. I have so much old jewelry i don't wear. I have 100% confidence he will create exquisite pieces from it. He is a real gem. And he is very charming too! A pleasure to do business with.

My favorite necklace needed a serious cleanup. After more than 20 years of wear, it had become…read morequite dirty. I brought it to Georgiano, known for its handmade jewelry, custom designs, and expert repair services. There, I met Argiro and Jean--true gems themselves! Jean carefully examined my necklace and explained the cleaning process. Shortly after, my necklace was sparkling and looked brand new. I look forward to returning for future repairs and unique jewelry pieces. Argiro and Jean are truly special people, gifted with a passion for fine, one-of-a-kind items. Go to Georgiano in West Hollywood, CA, today!

martha is just the best and will always take my jewelry needs to her!…read more she's friendly and helpful in a way that makes you want to be her friend.

Do you enjoy being ripped off? Or do you enjoy bringing jewelry you love for repair, only to pick…read moreit up in worse condition? If so, this place is for you! The service I received here was appalling - never in my life have I felt more taken advantage of. I read some of the poor reviews and went here out of convenience because I live around the corner - HUGE mistake. I brought in my black Movado that I had dropped on concrete. The front glass (crystal) had broken and Martha said she could repair it. At first she quoted me $85, but then told me for me it was $55. I was excited - this was a deal. A few days later she calls me and says she ordered the part, but the part is actually more expensive than she anticipated, and quoted me $125. That was an insane jump and an immediate red flag, but I love my watch, so I agreed to the new price. I never heard from her for weeks (no text, no voicemail) and only after I called to check on the status did she say it was ready. When I go to pick it up the condition is absolutely terrible. I had ONE crack in the crystal/top glass from a direct hit on pavement. This new glass face (if it even is glass...) wasn't repaired properly and what's left is a jagged cut crystal with little chips all over the face of my old watch. It is an absolute hatchet job. To make matters worse, she showed me my old crystal and it's not even the same part!! I can't believe my watch is in this condition. When I pointed out how poorly it was put together, she said how else is the face supposed to be removed? It is more than clear now that she lacks the tools AND the know how to repair a watch crystal (which any reputable shop can do, by the way). My watch looks like an amateur did it. This was no repair. If I wanted to it to look this bad I would have done it myself. DO NOT BRING YOUR PRECIOUS WATCHES HERE.

Had a Chrome hearts bracelet and the clasp was loose - they did an incredible job of fixing it…read moreright away for me! Soooo happy with this place! Thank you guys so much. I would recommend to anyone!

I went to Victoria Jewelry for the first time and received the most amazing attention and care…read morefrom the proprietors. They fixed my chain in no time and even paid me well for a piece I brought in that was broken. I did look around at all the beautiful bling and exquisite pieces, might have to bring my honey there for some Valentine's Day shopping. Amazing stuff. II will return.

No need to go to an authorized dealer who charge 5 times as much. Dmitri can fix anything…read more Extremely reasonable prices and quick turnaround. Got my vintage Omega Constellation running like a clock...well, a watch I guess. Also got my vintage Waltham running great too. And he's conveniently located right across the street from a Ralph's if you can't find a meter....or if you need to pick up milk on the way home.

Sometimes a simple watch battery change can be simple-or can be a reason to for some to make…read morerepairs on a watch that are't really needed. This place is the former- simple, fast, knows their stuff! I will be returning there for sure!