This review is specifically for Radici del Sud, the restaurant that is part of the hotel. Having…read moretraveled to Sorrento from the US, this restaurant offered beautiful views of Sorrento. The food for dinner was great. The service was good but while trying to be professional, it was more stuffy and unfriendly. My understanding was that the hotel would offer a shuttle back down to the town center but according to the server, that wasn't the case. That said, it was generally a good experience and the views were unforgettable!

La Tonnarella was amazing. The staff was very attentive and went above and beyond. Fabiano was…read moreespecially kind and helpful. Breakfast and dinner was delicious. I would highly recommend this hotel. Thank you for an amazing start to our 2 week trip to Italy.

This hotel was selected for us by our travel planner. The location is excellent- close to all the…read morerestaurants, etc. However, it is dated. The staff was cordial and helpful. If you are looking for more modern accommodations, this is not for you.

So out dated - beds linens pillows are the worst - noisy - it would take much to update this hotel…read morebut everything seems like it's been the same for over 75 years

Only 1 star which would be zero if that were an option. We were part of the Pompeii tour that…read morecost$124euros, and included lunch. Disgusting is all i can say!! Gray cold meat, with gray potatoes, stale bread and mushy pasta. Aren't the Italians supposed to be able to make great pasta? And to add insult to injury, you had to pay for your own drink! I do not recommend this tour offered by I Love Rome!!!

How fitting it was when I got to stay here for a few days during my cousin's writer's workshop back…read morein March. I love how they continue to support writers. This was the workshop's 15th year. John Steinbeck once stayed here and wrote, "Positano bites deep. It is a dream place that isn't quite real when you are there and becomes beckoningly real after you have gone." It really is a breathtaking, magical city that I was fortunate to visit. What makes it even more amazing is that it is owned by the Sersale family from Naples who have opened up their summer vacation home and turned it into a lovely hotel in 1951. They had purchased the adjacent building next door to expand. This hotel was also once a US Army rest resort. It is still a family operated hotel with some staff. Antonio, the co-owner and general manager was at the writer's workshop dinner, and his wife Carla does the gardening throughout and designs for the Emporio Sirenuse boutique store across the street. Famous celebrities like Reese Witherspoon and Kylie Jenner have also stayed here. The rooms are a good size. We had a marble bathroom with huge bathtub and a small patio seating that had wooden lattice windows that opened to the pool/terrace overlooking the beach. I'm shocked about a Dyson hair dryer in its own box. The turn down service was so great. They laid out my sleep clothes, a small towel on the floor near the bed, slippers, a Baci chocolate (my fave), bottled water, turned down the lights and put music on the TV, and gave a card with the weather report for the next day. It was helpful! Positano was chilly and sometimes rainy mid March. Antonio, not the co-owner though same first name, was at the front and greeted us when we transferred from our AirBNB. He was the sweetest and helpful when I inquired about a tour to Pompeii and Mt. Vesuvius. Even when I left before the writer's workshop ended, he said I should stay. I really wished I could! I had already taken 3 days post spring break from work since I had been to Germany and was headed to London before going home. The spa was open to the writers and their +1s. After hiking Mt. Vesuvius, I got to sit and relax my muscles in the sauna, ice room, and did 2 dips in the cold plunge pool. The snacks and tea were great. I loved that there was a shower with Aveda products. The gym was also on the same floor. La Sponda restaurant at the hotel terrace area is a Michelin star. They're usually open for dinner, but they were closed because it was still considered winter and not open until the end of March or beginning April during peak season. We were fortunate to enjoy a cocktail hour prior to dinner at La Sponda specifically for the writer's workshop. They also served a buffet breakfast plus a la carte entrees for 2 days. I missed one day since I had my tour of Pompeii and Mt. Vesuvius in Naples and left early am before breakfast. I did take advantage the second day! Btw, you can also order in room service. I loved everything at Le Sirenuse from all the plants and flowers to the detailed decor, epic views, delicious food and friendly staff. This was a once in a lifetime experience I will never forget.

If you want to stay in the best place in Positano THIS IS IT! This is our third stay here in ten…read moreyears and it is perfection on every level. I feel like the luckiest girl in the world! The pool vibe here is unlike any other hotel pool in the world. Ultra luxe. Ladies wear all your good stuff here, this is the place to be seen. I practically cry when we check out, it's hard to leave

We were staying nearby and told that the hotel next door had excellent food and great views. It did…read morenot disappoint! Expectations were pretty low, but this ended up being one of the better restaurants that we ate at in Sorrento. We actually went twice. I also very much appreciated that they had mocktails. The seafood risotto, pizzas, raviolis, and caprese salad were all delicious, as was the oil and balsamic at the beginning. Highly recommend!

The first day was as perfect as the last day! We had the best view of the city from our balcony…read more The shuttle service was a nice amenity and always on time with a smile to greet you. We had some our best meals in the restaurant and the entire staff was very caring and friendly. The morning of our departure, they had a sack breakfast for us, even with us leaving at 3am, they wanted to make sure we were fed. The room was very spacious and clean. Shower was a little on the small size but water pressure and temp was perfect! We would definitely book here again!

Decent location but not easy to find as it is off the main road in an alley but not long of a walk…read more Gated and pretty quiet where we were placed. Really nice staff with complimentary breakfast. Room was spacious, comfy, and somewhat updated. Good location and very walkable

Wow what can I say, this would have to be one of the best boutique Hotels we stayed in while on…read moreholidays in Europe during July 2011. Our room was delightful and well appointed. The breakfast was lovely and catered to all taste's. The staff were so helpful and accommodating. There is not one criticism I can truly think of. Palazzo Alabardieri is situated on a lovely cobblestone lane way, an oasis in the city right near all the designer stores (if that is what you are into.. Chanel, Armani ,Dior and one of their representatives from Paris was at breakfast the morning we were there, so I guess if it was good enough for them well.....) but also very close to the major shopping/resturant areas, via a lovely pedestrians only mall. . We really only came to Napoli for two nights to visit Pompeii and Herculaneum, but I wish we had stayed longer, we will be back again. PS: we took the train to Napoli from Roma (which was great so much better than flying which we had considered) and I thought it would be an idea to warn you all about the taxi drivers... we were grossly overcharged for the trip from the train station to Palazzo Alabardieri.. on departure from the hotel to the airport the staff told us how much it should be and low and behold the taxi driver did try to rip us off ,but luckily we knew what it should cost. Buses we discovered were a little hit and miss, timetables well did not really seem to exist and very few drivers spoke English...take a taxi to the station or long distances ...and walk everywhere else. Catching the train to and from Pompeii and Herculaneum was so much fun it was summer and lots of kids going to the beaches and fans to the soccer matches singing their team songs. It was very warm the day we visited, I found taking a light umbrella much better than wearing a hat and a lots of water. We made the mistake of doing both Pompeii and Herculaneum in the one day... if you love history take your time and allow a day for Pompeii and half a day for Herculaneum. From the station down to Herculaneum is a bit of a walk but obviously OK on the way down, just take your time on the way back and stop for cold drink and a break. I would love to hear from anyone that stays at Palazzo Alabardieri and hope you have as lovely a stay as ours.

This hotel is a five-star gem for its prime location, as it's just a short walk to all the must-see…read morespots like Christmas Street and those amazing pizza places, all within about seven minutes. The street can get a bit noisy, but once you're inside, it's a peaceful retreat. There are plenty of drinking places just outside the hotel. Interior - The hallways are spacious and accessible for those with disabilities, and there's also a small elevator or stairs available. You might hear some footsteps from guests entering and exiting their rooms, though. I'd suggest checking out the restaurant just outside the hotel; they offer a sweet 10% discount for hotel guests. The hotel was incredibly clean, though it had a bit of a college vibe with IKEA-style furniture. Getting from the Naples train station was a bit of a challenge, especially with our large luggage, so we ended up taking a car service. The only downside is that you have to hand in your key each time you leave. They do have a 24-hour front desk, and the staff is incredibly helpful, friendly, and accommodating. I initially booked a queen bedroom, but they upgraded us to a larger unit with stairs and a loft-like feel. I wouldn't recommend the loft if you have mobility issues, as the bathrooms are upstairs. There's a sofa downstairs. Overall, I recommend this hotel for a walk, ability and access to some of the touristy spots. However, it is pretty far from some of the other highly rated pizza places or the coast. You're really depends on what you're looking for, but I do think this is the best hotel in the central Naples area. It was very safe.

Great location, excellent staff, wonderful breakfast, clean, well appointed rooms. Modern, tidy and…read morecomfortable spaces in the midst of the urban Naples scene.