Maintenance requests take from one week to one month (or more). Overall, office staff and leasing…read moreagents try to help you out.

Unprofessional and they do not take care of their properties at all. They never answer the phone so…read moreyou can never talk to a live person about any issues. The value isn't there. There are massive holes on the sides of the buildings allowing water to get in that they won't fix. This is causing mold to build in the walls of the buildings. If you value your lung health do not move in to these apartments.

Stockwell has beautiful luxury lofts in Downtown Lansing. Perfect for those of us displaced in…read moreLansing who want a more urban experience. Stockwell also provides excellent, professional management and quick resolution to the problems that do arise. It's been a pleasure to rent from them.

From the owner: Commercial Real Estate and Property Managementread more

Buying a home can be extremely anxiety inducing. Buying a home in a state you don't live in can be…read morerisky and incredibly stressful. However, that was not the case in our situation. We were incredibly fortunate to work with Realtor Stephanie Holly. Stephanie was friendly, knowledgeable, professional and available! She was our eyes and ears on the ground, and treated our purchase as though it were equally important to her as it was to us. Stephanie kept us in the loop from many miles away. She made herself available for last minute showings, (always including us on Zoom). She communicated with vendors on our behalf, and researched issues that were specific to our situation. We felt as though were were in good hands throughout the entire home buying process. I would recommend working with Stephanie Holly again and again!

Stephanie helped me search for a home in the Lansing/East Lansing area from out of state. She is…read morevery familiar with the area and the specific neighborhoods. She was very flexible and dependable, visiting homes for me and sharing the tour with me via video and FaceTime when I couldn't go in person. She always returned emails and text messages promptly. She was honest and realistic about the pros and cons of each property we saw. She was also ready to provide recommendations for other professionals, such as home inspectors. Ultimately, I had to withdraw from the sale for personal and professional reasons, but Stephanie was very understanding and continued to help me through that process as well. If and when circumstances allow, I won't hesitate to call on Stephanie again.

All was good and affordable, especially in hindsight, but Debbie would not talk to us about charges…read morethat were sent to collections. And we did nit understand why.

I lived in Woodbrook for a year. The most remarkable aspect of Woodbrook is its front office…read more Makayla and Amiya are amazing. I would find myself going in there sometimes just to have a good talk about whatever. They are so inviting and fun to be around. The maintenance staff all knew me by name, and it really made me feel at home. All maintenance requests were responded to very quickly. If we are looking strictly at staff, Woodbrook would be an absolute five-star. They all hit it out of the park every single day they work. The location isn't bad for an MSU student with a vehicle, and the price isn't horrible. Sadly, it's a 3-star rating because the apartments themselves feel cheaply built, and you are forced to use STLLER for internet, which was terrible. I had faster speeds running a hotspot from my phone than I did when connected to my Wi-Fi.

Just save yourself the headache and find a better place. Some of the reviews here seem biased one…read moreway or another, but if there's anything you should read before considering moving here, I'll stick to some facts: - Lived in Forest View Apartments for 12 months personally, and I knew by the 3rd week in I wasn't going to enjoy it like I'd have hoped. - The leasing office is not on site. It's actually about a 15 minute drive one way. - Forest View is run by a single person who answers to every need. - Getting ahold of said person can be next to impossible. She is out of the office frequently, takes about 1 week to respond to emails (if at all), and is typically gone by 4pm. - Maintenance can be spotty, but they are generally kind; sometimes they show, more often than not they don't show. - There's basically no consistency. In trying to adopt a dog, a 2-week debate happened where I was first told "we don't allow dogs", but confronted this by mentioning several of my neighbors had dogs. This led to a response of "ohh, that's right, we do allow dogs, but none over 20lbs". When I told them that my next door neighbor had a Black Lab, they replied with "well, sometimes we do up to 50lbs, but that's the maximum". When I raised the point that both a Great Dane and a Husky lived across from me, I was told "okay, we can look into it" and the person then said they needed to get off the phone. - The AC/Heating unit is comically old, only blows air out of the top in front of a massive window, would blow out 75 degree air on a good day in the summer, and runs up your electric bill like crazy. Mine personally malfunctioned during December and run non-stop, leading to a bill of $190 for a tiny 1-bedroom apartment. - The cheap paint used on the walls/ceiling led to gross yellow stains all over the apartment when the summer humidity kicked in (I'm a non-smoker). I washed the walls on move-out to ensure my deposit back, knowing I didn't want to argue over something I knew I was right about and risk losing money over just for pride's sake. - My windows would constantly stick, be hard to open or close without feeling like I'd break them, or would come off the sliding track. - My patio fence was decaying, old wood that had fallen apart years ago. - The gutter above my door was smashed, so each time it would rain there would be a heavy stream directly in front of the door. - My bathroom had water damage on the trim, floor, ceiling, and even the linen closet. - There were no outside lights anywhere near the parking lot or dumpster, which can be fine, but the pavement was so warped it made it a tripping hazard anytime you needed to go outside after the sun went down. - My apartment would smell like weed all the time from neighbors because management had no interest in stopping anyone do what they wanted. - Only a handful of places had dishwashers or new AC units for no extra cost as I found out, and mine was not one of them. If you can avoid living here, you'll be doing yourself a huge favor

Maplegrove has recently taken over Homestead Apartments on Lake Lansing Rd. Since their takeover,…read moreI have personally experienced the management of this, once pleasant, community go down the drain quickly. The new personnel in the management office are incompetent and have ZERO integrity. They make promises about leases and repairs to keep people from leaving - as they have had a serious problem with tenant retention - that they have NO intention of fulfilling. I am not the only one who has had trouble. Each and every person I have come to know here has had an issue with them since the property has changed hands. The property itself is falling apart in ways not realized till you move in and good luck trying to get them to fix anything. They are great at sucking you in - but terrible once they know you are stuck. BUYER BEWARE!!

Sent a rental inquiry to Chris about viewing some properties that fit our budget and needs, and…read morereceived a two sentence, rude response. I asked if I should reach out to other rental companies as he clearly didn't seem like he wanted to help us find a house, and received a lovely response back. Glad that I decided to go elsewhere, especially after reading other reviews. Figured I would give him a chance, even after viewing his politically-charged website, turns out I was wrong. Go somewhere else to rent, it's well worth it.

Inquired about a rental property recently. When it was realized that the property was owned (not…read moremanaged at all) by Garno Properties, we decided against it, as the "management LLC" is extremely terrible. After Mr Garno sent an email calling my emails "fake news" or "fake requests" he said he would report me to Google. Roughly one hour later, I received a phone call from an associate of Mr Garno, in which they started to harass & threaten me. BY ALL ACCOUNTS, GARNO IS NO PLACE TO RENT FROM OR DO BUSINESS WITH. KEEP AWAY. HEED THIS WARNING PLEASE

I used Mason Burgess Division of 5402 Gateway Center, Suite A in Flint for selling a house in…read moreSeptember 2020. I needed the funds to make a large purchase. Needless to say, they forgot to wire the money. I assumed the problem was with the buyer, but it turns out the Mason Burgess/Transnation forgot to wire me the funds. I incurred a small loss as i needed to borrow short term funds from another source to cover my purchase. I asked the agency to reimburse me for this minor expense of $100 for their screw up. The "owner" said no way. So good luck using them. I said to my wife, they had only one job; check the paperwork and wire the money and they muffed it. My realtor and property manager received a response (when she asked why the money was not sent) of what she described as a relaxed, oh we forgot, with no apology, or regret for such a serious mistake. I have never heard of this, nor has my realtor agent.

Used Frankenmuth, Mi office for real estate closing. Had a problem with property tax figures after…read morethe closing. This office simply said the deal was closed and they wouldn't help me even with a general problem. Very snotty people who couldn't care less. DO NOT USE THIS COMPANY. Also known as Mason Burgess Title Company.