Clean, friendly/knowledgeable staff, very nice facilities. I am a fan! However, the entire trip did…read moretake about 3 hours so...that costs them a star but I'm sure it was due to the fact that we've got 5 fleabags we are fostering. So 36 minutes per fleabag?! Is that how it works??? No, not really but I'll give them the benefit of the doubt. The Humane Society sent us there and they definitely picked a winner, I recommend taking your pets there.

Can not even say I can give them 1 star. After losing my…read morebeloved Bearded Dragon Cheeto, because of total incompetence. Cheeto was a patient for over 2 years with no problems. I noticed she was not herself and had a cough. Also I had noticed a unusual breathing noise. Called Paw's and Claw's for a emergency visit. Had to beg for her to be seen. Was told there would be an additional fee to be seen because of over booking The vet was told about all the symptoms and assured me she didn't have a resp. infection. Her situation worsened through the weekend. Saw North Florida Vet., a X-ray was taken, she had a severe case of resp. inf. We lost her an hour later after 4 days of needless suffering. There was no concern from this horrible place. Do not take your bearded dragon to Paws and claws

The very Best Vets and staff we have ever had caring for Lab and 2 cats! our dog loves the Vet so…read moremuch if we say her name he is ready to jump in the truck! have given such care and love to our kitty with cancer! whenever she needs care! 5 yrs and only place we will board our pets! Thank you All!!

Amazing veterinarians and front end staff. Informative. We have 3 labs and I'd say they are "lab…read moreexperts"! Educated us about how to properly treat their ear issues. Keep up the great work!

The facility, and most of the staff, are overall terrific! However, I cannot bring myself to give a…read more5 star review simply because of Dr. Mills. This is now the second experience I've had with him, that made me feel that he doesn't care the first bit about the animals that come across his table. My pup was brought in today, and there wasn't an ounce of empathy in his voice while discussing my dogs care, but at least he didn't shove a large medical bill down my throat like he did the last time. I will also say, that during both times I've spoken with him - getting reliable, and valuable, medical information from him to make an informed decision for one of our family pets, was almost like pulling teeth... I made sure to have it annotated in the medical records that we do not EVER want him again, reason being: he's an asshole..

I brought my dog, Jim, to Dr. Ward Mills for an abscessed tooth, expecting competent care and a…read moreprofessional discussion of treatment options. Instead, I was met with condescension, unsolicited remarks about Jim's weight, and criticism suggesting his dental problems had been overlooked at a previous visit. Rather than providing reassurance or clear guidance, Dr. Mills managed to undermine my confidence in his care entirely. I welcome honest medical advice, but arrogance should never be mistaken for expertise. I am a medical professional myself. I would not trust this man and his attitude with further care. He's not a nice man.

The characteristics that you should look for in a vet and veterinary clinic are the same ones you…read moreshould look for in a doctor and a doctors office: caring, empathy, support, knowledge, communication and the ability to meet with a professional both for routine and urgent care. North Florida Animal Hospital has all this and more in abundance. Our cats have been using their services for over 10 years. And each time we have been back for a scheduled checkup we feel like family who have come back for a visit. The reception and technical team are friendly and efficient. And the vets are knowledge, caring and personable. Dr Steele had cared for our cats for years, and it is clear that she not only loves her job, but that she also loves her patients. When one of our cats died a few years ago, her sadness and compassion were evident. Now that our second cat is having issues, at the age of 17, we have again turned to her for advice and assistance. She treats our cat like he was her own and has made sure that we know exactly what is happening. In fact, she is the one who has called to tell us lab results and she's taken the time to meet with us when we brought him in for overnight treatment. We trust her, the other vets, and the team with the most vulnerable members of our family. And they could not be in better hands. I'm so glad that they are the team who takes care of, and is now caring for, our pets.

Their kennel was brutal to one of my dogs. No details necessary, he was just missing some skin on…read morehis snout. At this time as we speak I have been waiting in my car for 25 minutes for the syrupy voice on the phone to make good on her promise to come out and get him, in case his cough is contagious. Sio many people either have told me to switch vet offices, or they never heard of this place.

Progression of injury, incredible healing, amazing customer service, kind veterinary staff, so…read morehappy he was able to save this injury from a BAD scar!

I took my cat Maverick to be neutered, the staff was friendly and called me after his surgery to…read morelet me know he was doing good and resting.

I have been a client since 1981. TAH, first Dr. Gaea Mitchel now Dr. Julia Stege and Dr. Michelle…read moreDuval. The Doctors, Technicians, and Staff have been superb and have taken care of my EIGHTEEN DOGS & TWO CATS [currently three dogs]. AND I drive across town, passing at least SIX clinics and 8 miles from my house.

I have been with Timberlane Animal Hospital for many years. They helped me with my 19 year old…read moreDoxie. Without there help I would not have been able to enjoy her all those years. I do have another baby named Coco. I would not take my animals to anyone else. Barbara Harrison So after giving this review I called to make an appointment for Coco. I was treated by a very rude and very unprofessional receptionist, She answered the phone by saying (hello). Did not identify where I was calling. I asked to talk to her manager and I was told they did not have a manager. So I want to say I will never darken the door of this animal hospital. Dr. Stege sold out her practice and they kept the name (Timberlane Hospital). They are hurting her reputation that she had had for at least 20 years.

The Most Beautiful Goodbye…read more I so highly recommend Dr. Natalie and Animal Angels. When it was time for our 15 1/2 yr old Beagle Mia to go, Dr. Natalies came to our house. Saving us the cold metal vet's table goodbye was only one part of this terrific service. Dr. Natalie walked us through the goodbye with a therapist's skills. She was so comforting and understood exactly the grief and sadness we were experiencing. She gave us as much time as we needed to process the event and she walked us through step by step so we knew exactly what she was doing. Mia had been with us my children's entire lives and I was worried - they wanted to be there but I knew how hard it could be. They'd never lost anyone before. Dr. Natalie made the entire service so calm, loving, and compassionate and it was a much better closure for all of us. After loving on Mia for a good while and all of us holding her as she drifted off, she allowed us to cry and mourn as long as we needed to. Then she gently placed Mia on a cot with comfy blankets where she looked so peaceful and pain free. My boys carried the cot out to her SUV like pallbearers and placed her in the back, which was decorated with flowers and peace rock, and warm sayings like "Never Forgotten", "Love Lasts Forever". It was so comforting when she told us Mia would be with her (as opposed to dumped in a pile somewhere) and in a week she called to say she was bringing Mia home to us. Her choice of wording like that throughout her services, touched our hearts and made this the most beautiful pet goodbye I've ever experienced. I so so highly recommend Animal Angels!

This is a service you hope you never need and then the day comes that you need it and your heart is…read morebroken. All I can say is Animal Angels is simply wonderful on one of the worst days you'll ever have. From the very first email interaction they were kind and understanding and when Dr. Jenn arrived that morning she was so incredibly compassionate and took time to explain what would happen and gave me all the time I needed in those final moments. I've done this at a vets office before and there is absolutely no comparison. To be at home with your fur baby and not having to take that final car ride where you come back without them, it's so so so incredibly worth it. I can't recommend Animal Angels enough. 15/10.

AMAZING new clinic off of N. Thomasville. The boarding and treatment facilities are very nice and…read moreSO clean. All of the floors are non-slip, which makes it easier for older dogs. They have a separate boarding area for dogs and cats. The Staff is very nice. The best part: Dr. Combs. I have known Dr. Combs for years, and she is absolutely wonderful. She is a great vet--very smart, thorough, and effective. More importantly, she is very professional and kind and takes time to answer all of your questions.

Great staff, always supportive, and extremely patient. I trust them implicitly to care for my dog…read moreand cat

We are new to town and my fur baby became sick. They did not…read morehesitate to help from finding an appointment to giving advice. The staff was so kind and loving to him. I will definitely be back and will refer others to them. The pricing wasn't awful either. Just over 200 bucks for lab work visit and medicine.

BAH saw my Vyny (dog), because had impacted feces that he could not exact without being in terrible…read morepain, so they an emend 2 times, and made the stated that he needed a Hernia repair and to be neutered. BAH issues on his records that they surgeries had to be done by a specialist, that came with a $3000.00 price tag. I'm retired and don't have $3000.00 dollars so IO went to Animal Aid Society, they connected BAH for Vyny's records, and they also spoke to someone that was the daughter of one of the employees of the Animal Aid Society, so after all that, Animal Aid Society refused to do any procedures, so my is under life danger and I can't get services for by an means other than BAH.