Can not even say I can give them 1 star. After losing my…read morebeloved Bearded Dragon Cheeto, because of total incompetence. Cheeto was a patient for over 2 years with no problems. I noticed she was not herself and had a cough. Also I had noticed a unusual breathing noise. Called Paw's and Claw's for a emergency visit. Had to beg for her to be seen. Was told there would be an additional fee to be seen because of over booking The vet was told about all the symptoms and assured me she didn't have a resp. infection. Her situation worsened through the weekend. Saw North Florida Vet., a X-ray was taken, she had a severe case of resp. inf. We lost her an hour later after 4 days of needless suffering. There was no concern from this horrible place. Do not take your bearded dragon to Paws and claws

I'm so happy to share that this has been the best vet experience I've had in the 6 years I've had…read moremy rabbit! Caring for an exotic pet, especially as they age, requires a vet you can trust, and Dr. Zanca is exactly that. She is incredibly knowledgeable and truly "rabbit-savvy." I'm relieved to have found a veterinarian who provides such amazing care for my senior bunny. Dr. Zanca took the time to listen to all of my concerns and answered every question with patience and expertise. Thank you, Dr. Zanca, for the exceptional care you provide!

The very Best Vets and staff we have ever had caring for Lab and 2 cats! our dog loves the Vet so…read moremuch if we say her name he is ready to jump in the truck! have given such care and love to our kitty with cancer! whenever she needs care! 5 yrs and only place we will board our pets! Thank you All!!

Amazing veterinarians and front end staff. Informative. We have 3 labs and I'd say they are "lab…read moreexperts"! Educated us about how to properly treat their ear issues. Keep up the great work!

They were all very friendly and helpful! They checked my mare and listened to me when I spoke to…read morethem. they did a great job of checking her. they were very organized and went out of their way to make sure I had the GVL app set up. They were the best!!!

We appreciate your response, but we feel it's important to share the facts surrounding what…read morehappened so that others understand why we're heartbroken and disappointed. Our dog was dropped off for surgery at 7:30 a.m., but the procedure was not performed until around 4 p.m. -- an hour before closing time. After surgery, the doctor mentioned she wasn't responding normally. When she was brought out to me, her eyes were not open, her gums were still pale, and she was not responsive to my voice as she usually would be. Despite this, I was told she would be "back to normal by tomorrow." Trusting the doctor's professional judgment, I took her home as advised. The doctor placed her limp body in the backseat of my car. Less than an hour later, she passed away. We were left to grieve our beloved girl and care for her 11 puppies without their mother. We fully understand that complications can happen during surgery, but what we experienced feels like neglect -- particularly because there was no proper post-operative monitoring or follow-up care provided before she was released. We expected professionalism and compassion; instead, we got a generic response. This was simply neglect to provide proper post-surgery care, and, sadly, this particular doctor does not want to accept accountability for his actions. God sees all! We are simply heartbroken.

The characteristics that you should look for in a vet and veterinary clinic are the same ones you…read moreshould look for in a doctor and a doctors office: caring, empathy, support, knowledge, communication and the ability to meet with a professional both for routine and urgent care. North Florida Animal Hospital has all this and more in abundance. Our cats have been using their services for over 10 years. And each time we have been back for a scheduled checkup we feel like family who have come back for a visit. The reception and technical team are friendly and efficient. And the vets are knowledge, caring and personable. Dr Steele had cared for our cats for years, and it is clear that she not only loves her job, but that she also loves her patients. When one of our cats died a few years ago, her sadness and compassion were evident. Now that our second cat is having issues, at the age of 17, we have again turned to her for advice and assistance. She treats our cat like he was her own and has made sure that we know exactly what is happening. In fact, she is the one who has called to tell us lab results and she's taken the time to meet with us when we brought him in for overnight treatment. We trust her, the other vets, and the team with the most vulnerable members of our family. And they could not be in better hands. I'm so glad that they are the team who takes care of, and is now caring for, our pets.

Just not a good experience. The one that got her shots started hacking within a couple of days. I…read morecalled to talk to doctor because it was awful to watch - she was spitting up foam. I was told by reception they would pass info on to Dr. Todd, but told me it is probably a side effect of getting the Bordatella shot. Fast forward a few more days and it's getting worse. So I called again. First person who took the message said she had Tracheobronchitis (now I know what that is as I worked 4 years for a vet when I lived in Chicago) - aka Kennel Cough. Doc didn't call back so I called again - second girl I spoke to said I'd have to wait until end of day because doctor schedule was full. I just hung up - doctor called back and said it was a 'flu that was going around' - why lie? It cost me $90 for the meds. When I went to get the meds the girl told me that the 'kennel cough' would start being relieved within a couple days of starting meds. So that evening - the second dog started with the coughing and spitting up - had to pay another $90 for meds for her kennel cough. Here in lies the problem - both dogs are 4 years old - and have been boarded at other places many times. NEVER had kennel cough - or whatever NFAH wants to call it - but if you're going there prepare yourself for this. It's highly contagious and if they were to properly sterilize exam rooms, properly verify animal vaccines before boarding and properly sterilize kennels it could reduce incidents. My dogs have not been in or near any other animals since January. This was a direct cause of taking them to NFAH. I trusted them. Paid over $250 for shots, then another $180 for meds to get rid of the kennel cough they contracted at NFAH. Shame shame.

Progression of injury, incredible healing, amazing customer service, kind veterinary staff, so…read morehappy he was able to save this injury from a BAD scar!

I took my cat Maverick to be neutered, the staff was friendly and called me after his surgery to…read morelet me know he was doing good and resting.

Review - Timberland Animal Hospital BEWARE: Our dog went to…read moreTimberland Animal Hospital for a routine check-up. We were drawn by proximity, but the experience was shocking. The veterinarian pushed repeatedly for neutering and elective surgery despite our refusal. After a brief exam, which included a physical exam, we were told to collect urine and stool ourselves, even though lab work was already included in our $800+ bill. The vet personally called the next day to report normal lab results--which were later proven completely inaccurate. Less than a week later, our dog was diagnosed with stage 3 lymphoma by a specialist, who confirmed Timberland's labs could not have been correct. When we reported this, the vet was cold, defensive, and showed no empathy. She offered no acknowledgment of our distress or responsibility for the apparent errors. Would our dog's diagnosis be any different if Timberlane had done their job and provided the veterinary service they were supposed to provide - the answer is no, but I can tell you this is a very difficult time for us and all Timberland Animal Hospital did was make things that much worse. This was a gut-wrenching experience. Timberland failed to provide accurate testing, thorough care, or compassion. For anyone who cares about their pet's health--look elsewhere

Dr. Stege and her staff are some of the most compassionate and wonderful people I have had the…read morepleasure of encountering in veterinary care. My cat is, to say the least, very difficult, bad tempered around strangers, and not easy to deal with. However they really know how to ease my anxiety and his regarding his health and well being. They have been patient and kind every time I have had to bring him in. Dr. Stege is very professional and knowledgeable and able to answer every one of my questions. Beyond this, I have been treated very fairly regarding costs of care. None of my visits were even close to breaking the bank, though I would break my bank 5 times over for my cat. I highly recommend this practice to anyone I know personally, and to anyone looking for an effective, safe, clean environment to care for their pets. Thank you Dr. Stege and staff, my life savers!!!

This is a service you hope you never need and then the day comes that you need it and your heart is…read morebroken. All I can say is Animal Angels is simply wonderful on one of the worst days you'll ever have. From the very first email interaction they were kind and understanding and when Dr. Jenn arrived that morning she was so incredibly compassionate and took time to explain what would happen and gave me all the time I needed in those final moments. I've done this at a vets office before and there is absolutely no comparison. To be at home with your fur baby and not having to take that final car ride where you come back without them, it's so so so incredibly worth it. I can't recommend Animal Angels enough. 15/10.

We turned to Animal Angels when our cat Ziggy needed to be euthanized. Dr. Davidson was…read morecompassionate over the phone and made me feel better about the decision. Dr. Moser performed the procedure the next day and I couldn't have asked for a better outcome. She was so kind, caring, understanding, and accommodating--she made the whole process as smooth as possible. Everything was so meaningful and special. I figured they'd take him out in a box but she had a beautifully-decorated basket and even the backseat of the car had his name on a little chalkboard. I suggest if you have the means, you should euthanize your pet at home. Losing Ziggy came with unimaginable pain, but Animal Angels helped put us at ease after the sometimes cold and harsh vet hospitals. We appreciate you so much!!!

Great staff, always supportive, and extremely patient. I trust them implicitly to care for my dog…read moreand cat

AMAZING new clinic off of N. Thomasville. The boarding and treatment facilities are very nice and…read moreSO clean. All of the floors are non-slip, which makes it easier for older dogs. They have a separate boarding area for dogs and cats. The Staff is very nice. The best part: Dr. Combs. I have known Dr. Combs for years, and she is absolutely wonderful. She is a great vet--very smart, thorough, and effective. More importantly, she is very professional and kind and takes time to answer all of your questions.

Horrible Place. Horrible pricing. They try to charge you for everything possible instead of…read moreactually fix your dog. And then quick to call animal control if you dont adhere to there scheduling. Horrible place & i will never be going back again

I cannot say enough good things about this wonderful animal hospital. We took our beloved golden…read moreretriever, Clark, here for many years. The office staff was always friendly and helpful. The doctors were attentive and knowledgable. And their groomer, who is now at Bark, was exceptional. We are especially grateful to the staff, doctor, and vet tech who assisted us in saying goodbye to our sweet boy at the age of 14. The option of having the doctor and vet tech come to our house was helpful beyond words. Full of grace and compassion, they helped us navigate each small step and gave us the time we needed at every turn. We highly recommend them to everyone looking for a place where your pet will be loved.