I'm new to Hoover & very happy to have found the pediatric branch of Brocks Gap Dentistry!…read more I scheduled an appointment for my oldest child, as a follow up to having a tooth extracted in our previous state. Upon entering the office we were pleasantly surprised to see his name displayed on an a-frame sign, welcoming him as a new patient. How thoughtful! I've since returned with my younger two children for cleanings & for follow up visits for my oldest. My entire crew enjoys visiting this practice! Staff has been consistently friendly & helpful. Hygienist and doctors are skilled & knowledgable. They have provided quality care and ongoing clear communication. Paperwork is complete online prior to appointments or in-office with a tablet. The waiting area are child friendly & fun -- complete with arcade style game machines (Pac-Man, Stargate, Galaga, Multicade) and sit-on monster trucks. If you're looking for a pediatric dentist, I highly recommend scheduling with Brock's Gap Pediatric Dentistry!

Today I received a "Final Notice" text from Brock's Gap Dental Group threatening to send me to…read morecollections over a $35 past-due balance. When I called the office, I learned the charge was a late-arrival fee for an appointment in 2024. I didn't miss the appointment -- I was simply a few minutes late -- so they billed me $35. I asked for the "late fee" to be removed and they refused. It's disappointing, but they've lost a patient over a ridiculous policy and $35. I would recommend considering other dental offices in the Hoover area that take a more reasonable, patient-focused approach.

Every one in the office is amazing!…read more Except for the front desk receptionist! Shes very rude and short. If you hate your job, find another one!!!

A God-send of a Doctor & Dentistry Practice. Wow. We are new parents with a child that checked all…read morethe boxes for a tongue-tie yet went undiagnosed by several hospital professionals for 3 or so weeks. Other tongue-tie specialists were "booked" and were giving several weeks minimum before we could get an initial appointment! As a parent with a child in pain - this is a brutal thought! Dr. Baxter reserves appointment times for parents in these sort of emergency situations. He cares deeply and has HIGH integrity with his patients while also exhibiting strong leadership skills with his staff. The entire office experience from start to finish is one of compassionate care. I always had enough time to comfort and nurse my little one before and after my appointment in a private room away from everything. I could easily access our medical records at any time and all my questions were acknowledged and answered. oh, I almost forgot. We received a phone call the afternoon after our tongue-tie surgery from Dr. Baxter himself checking-in on our child's status and he gave us insights and alleviated any fears about post-op procedures. We also could text a phone number at any time, as needed. Then weeks later, he welcomed us back for an unexpected additional appointment to alleviate another very new parent concern without shaming us or charging us. lol I sincerely thank God for Dr. Baxter. Can not recommend this man and his lovely, caring staff enough.

I have severe dental trauma from them because I went as a kid and the numbing wasn't working for me…read moreI was visible in pain and they didn't believe me or take me seriously I was EIGHT I felt everything I knew what the concept of pain was it's not like I was lying i was in pain, so I felt everything getting two crowns put in not even at the same time they were put in separately weeks apart and it happened with fillings too THIS WAS NOT A ONE TIME THING it happened multiple separate times. So yeah bring your kids there if you want them to have a severe form of medical trauma and hate going to dentists for the rest of their life.

Grateful for them providing quality care for my children. I would highly recommend them to anyone.read more

10/10! Dr.Gatrey was so sweet and polite. Her staff was amazing. They explained everything start to…read morefinish. I feel we received the best care. The office environment was very welcoming. My little girl actually smiled and did very well. I highly recommend!

I absolutely love Dr. Gatery. She's been the dentist for my two younger boys and now she's my…read moregranddaughter's dentist. She's always takes the time out to talk to me about their care and to explain any questions or concerns that I may have. Our experience with office staff is always pleasant and I would highly recommend this office anyone looking for a great pediatric dentist.

I have been to a lot of dentist in my 65 years and I have never found one who is better! Me and my…read morefamily has been seeing Dr DeFranco for over 25 years and he is absolutely the best. I have had 5 crowns and three implants and never experienced a single minute of pain. He keeps my teeth so white and bright my friends have to wear sun glasses when I smile! His staff are sweet, kind and professional! I have never been to a office more clean, well equipped and modern! You want to go to a good dentist, then I recommend Dr DeFranco!

Let me start by saying our family has been using HFD for 3 years, but they have been going down…read morehill for the last year. Today my 10 year old daughter needed a baby tooth pulled and the nurse was rude and then tried to tell us no one could go back with her. This was her first dental procedure and they were going to use nitrous. The dentist walked in and told my wife in less than 5 minutes I'm am going to make you leave the room because I only work with my patients 1 on 1. She is a 10 year old girl that they are giving laughing gas. What parent would let their young daughter be left alone with only a rude old man in the room? The entire staff was rude. We told them to remove our entire family from their patient list.

Seriously the best! We have been going there for three years now and are always so impressed. They…read moretruly make it a great experience for children and parents and go above and beyond. It is a fun environment from the playroom in the lobby to the tv's on the ceiling. It's very clean and fast. They do a great job working with squirmy kiddos and getting their teeth clean and encouraging them along the way.

Seriously, every child's dental experience should be like the one they give the kiddos here! Who am…read moreI kidding? Adults too! This review is a long but necessary one for those parents like me that need more substance. Overall, we love Oak Mountain pediatric dentistry office and know you will too! Our daughter had to have a baby tooth pulled after a great attempt at keeping it as long as possible. Who on earth would think that a child would actually enjoy that experience? My daughter started off a little hesitant but quickly started singing to Frozen during the whole process. They made sure she was comfortable, alert and calm. They have tv's on the ceiling and the chairs are actually more like a relaxing bed. She was involved in the process from choosing her flavor gas to the colors of whatever tools had an option. It truly helped her relax and allow the process since she felt like the decision maker. When I tell you that as a parent, I actually almost teared up that we found this place. Not only were they able to extract the problem tooth, they identified a smaller cavity that could turn into a problem and fixed it at the same appointment in addition to coating her other molars to protect them. The quality of care is superb. They answered every question and even leading up to the procedure called to check on us. They provided after hours instructions. I could go on and on. If you're thinking about bringing your little ones here, I'd recommend acting now before they're full and can't take any new patients!

Great office! Dr Hunley is awesome. Always willing to help and provide excellent care.read more

From the owner: We believe everyone should experience the comfort and confidence that comes from having a healthy…read moresmile. That's why the team at Old Town Dental goes above and beyond to bring our patients the most advanced dental technology in an atmosphere that makes you feel at home. We want our patients to be partners in their care. At your first appointment, we review your history, goals, and treatment options. Whether you need general dentistry or cosmetic or restorative services, we work with you to create a comprehensive plan that meets your needs. Come experience why Old Town Dental is the most trusted dental practice in Helena, Alabama.

I'm so impressed. With Dr Barkley! I was referred to her by my oral surgeon ( UAB around the corner…read morefrom her place ) I'm in process of having implants done , so he does the bone graft implant , she does the actual teeth ! I got my first teeth about 3 weeks ago and gotta say she did a phenomenal job! The hit perfectly abs I can eat food again! I was very concerned bc I had crown bridges before that I hated and hurt me so bad I removed them ( partial dental things ) I'm 58 but have had a lifetime fear of dental procedures bc if childhood awful dentist ! Dr Barkley and her staff make me super comfortable with gas for anxiety abs they don't make me feel embarrassed for being afraid at my age ( the main reason I have lost so many teeth is avoidance of dentists ! ) Now that I've found a dentist I actually like and trust my fear is rapidly going away! She referred me to a endodonist last week for a root canal and I had never seen a specialist for that ( a dentist has done all previous root canals w horrible pain ) my fear was ramped you and it was incredulous easy ! Absolutely shocking that no pain swelling etc after ! I didn't even need Tylenol! . I'm glad I chose this dentist , bc she seems to understand dental anxiety as a real thing! Her prices are great too comparatively! Even though I go across town to see her I'd never change ! I cannot recommend her highly enough !

Awesome care and commitment to patients. Thank you for serving my family for 19 years! Excellent!read more

Hands down...this is the best pediatric dentist office that I've been to with my kids. Dr…read more Crawford-McKendall and her staff are excellent with kids. My 6-year-old and 10-year-old do not like their dental appointments, but today, they were put at ease. Dare I say, they will probably not be apprehensive of their follow-up in the Fall. The lobby caters to kids of all ages. There are tablets mounted on the walls with games that kids will like, a tv playing children's programming, and toys the smaller kids would enjoy. The office even has WiFi so us parents have something to enjoy. When my kids went to the back, Dr. Crawford-McKendall and her assistant made sure to explain what they were doing each step of the way. They also talked to the kids about the importance of brushing and flossing in a kid-friendly, positive way. The doctor also explained any concerns she had to me and told me what I steps I can help the kids take to ensure they continue to have great teeth. I'll definitely bring my boys back and I highly recommend this office to anyone looking for a pediatric dentist for their children.

It was a pleasure meeting Dr. CRAWFORD-MCKENDALL. My daughter is only 2yrs old and this was her…read morefirst dentist appointment and doctor made the 1st visit so easy. It was a nice clinic and the staff were nice too. Clean clinic as well. Would definitely come back. I saw that they're close on a Thursday. Over all visit was great! Would definitely recommend it to first time parents that are looking for a Dentist. Thank you Indian Springs Pediatric Dentistry.

I am dreadfully afraid of the dentist, but my daughters are NoT! They love going to Medplex…read morePediatric Dentistry! I am super glad, too. We have never had a tantrum, a crying fit, or a bad experience - and one of mine had to have a tooth pulled and pediatric cap applied even! Dr. Baker Chambliss and his staff have taken great care of my daughters' dental needs since they were babies. Medplex Pediatric Dentistry was a FaNTaSTiC decision for our family's Pediatric dental care.

Dr. Baker is not a dentist for the special needs community, or furthermore for any family. I have…read morea special needs child, who needed his tooth pulled. I called the office and made an appointment to do so. Took my son into the office, he had a complete meltdown in front of everyone. It took them 5-10 minutes to get us a room, even after I had informed them of our situation with our son. Went into the room and the dentist was not available. He walked into the room about 20 minutes after we arrived, at this point my son is screaming like crazy. Dr. Baker did an exam and told me that he would have to set up an appointment to have it pulled. What in the world, I made that appointment when I called. He argued with me over it, unbelievable, he could have pulled my sons tooth in the time it took for him to have his say with me. Let me tell you it is obvious he is not a patient dentist and is very rude and obnoxious. He told me that my appointment was for an exam and that I would have to schedule to have it pulled. Then he proceeded to tell me that he had 14 other people to attend to and slammed the door as he left the room. Unprofessional, and unbelievable, what a terrible example of showing to me that we were not wanted in that office and it showed. He showed my son no respect and me no respect. So I would definitely expect for him to do the same to your family. He is terrible and I would never recommend him to anyone. To treat people like trash, is not good customer service at all, shame on your Dr. Baker and your practice. I will make sure others know not to use you, and your services!