Absolutely horrible customer service. Not recommended. There are some many other options in town.
I ordered the Olive Tomato Cheese bread, and a while after, my food came out and I noticed the bacon on the food, which I wasn't expecting (I thought I ordered a vegetarian option). We grabbed the attention of the waitress, who basically was extremely rude (I've never ever had a waitress this rude, EVER, and I've dealt with some in the past). She basically dismissed me, waved her arm in annoyance, and walked away. Simply walked away!!!! didn't even attempt to resolve my concern.
My food sat on the table untouched, and no one bothered to come by at all. When we told her we won't pay for the dish because the menu didn't say anything about the bacon being in there, she grabbed a menu and showed us the note that is buried in the page.
Let's assume I made a mistake and didn't see the note on the menu that said the food had bacon, that's fine, things happen, that doesn't You permission to be disgustingly rude to a customer. Even if a customer makes a mistake, I would still expect the waiters to at least be polite and try to accommodate in some form.
My issue is not that the food came with bacon. Even though I walked out of the restaurant hungry and had to pay for a meal that I didn't touch. My biggest problem was the extremely rude & poor customer service. Once you knew I don't eat bacon and wasn't satisfied with my order, couldn't the waitress at least recommend some vegetarian options or an alternative. To just be disrespectful and walk away is not the answer. read more