Friendly customer service. The coffee and pasty came out super fast like all of the places in Italy. Caffe Letterario was a place we found walking from the train station into the city of Ravenna. This city is so beautiful and to get my morning started, I came to have my usual cafe and pastry. This was the perfect location to hit up on your way into the city to see Dante's tomb or to look at all of the beautiful mosaics in this town. Even the street signs are in a different mosaic on each sign. If I had time, I would have stayed to have my meal but I was in a rush to see all of the views. Normally Italians do not take their foods on the go. But I did notice that they did have small shot glass size disposable cups here for your espresso and a slightly larger one for your to go cappuccino. I love the small town vibes here. Def a place that I will return to. read more