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Cafe Opera

3.5 (2 reviews)
Open • 7:00 am - 6:00 pm

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9 years ago

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Crackerjack Beachfront

Crackerjack Beachfront

3.4(9 reviews)
3.6 km
•$$

This place is getting better. Service is improving. The good food has also improved in quality…read more They have also opened the place up by opening up the rear wall of windows. Nice to breathe the fresh air and it makes the place have a so much nicer feel. View still astonishing obviously. There aren't many cafes with a beach/bay views in this area. There are obviously several factors to pick where to eat: view, menu, food tastiness, service. Currently this place is my favourite.

SO GLAD I DIDN'T WASTE MY MONEY!!!…read more We booked lunch today and drove 45 minutes to get there. Upon arrival, we were greeted (if you could even call it that) by a tanned, middle-aged woman who showed us to our table. After about five minutes, I overheard the man serving food/in the kitchen explaining to another diner that they were understaffed. Completely understandable -- these things happen. However, I would have thought the woman seating guests could have at least informed us of the situation upon arrival. Around 20 minutes passed, and we didn't receive so much as a glance, let alone a quick "We'll be with you shortly" or an apology for the wait. Absolutely no communication whatsoever. With the lunch service cut-off approaching and the need to find somewhere else to eat, we decided to leave. Rather than simply walking out, I went to the desk and politely said, "I know you're understaffed today, so we're going to leave it this time. Thanks." The woman didn't even look at me and simply replied, "Okay, yep, fine." I don't usually make a fuss or leave negative reviews, but I was genuinely flabbergasted by the complete lack of customer service and the woman's dismissive attitude. Being understaffed is understandable. Making customers feel completely ignored, failing to communicate, and then being dismissive when they politely explain why they're leaving is not. A little courtesy and basic communication would have gone a long way, especially considering we'd driven 45 minutes to dine here. Unfortunately, the experience left a very poor impression, and we certainly won't be returning.

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Crackerjack Beachfront - Night view

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Crackerjack Beachfront - Panoramic views!

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Cafe Opera - coffee - Updated October 2026

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