This cafe is very hit and miss. I've been a few times and had good experiences and really bad experiences. I think it is pot luck as to which staff are currently working on your visit. Both the food and the service are very inconsistent. It is a shame, as I think this place has great potential, however the standard has really gone downhill on my last few visits.
It's very continental European, and the staff all speak broken English and have that miserable, Eastern European, couldn't care less attitude toward customer service. You can expect to wait in a long line to order your food, then sit at an uncomfortable table which hasn't been cleaned or cleared of dirty plates. Then expect a long wait for the incorrect order to arrive at your messy table.
I think the success of this cafe is propped up by the large population on Eastern Europeans in Northampton. The poor level of customer service just wouldn't cut it otherwise. read more