Rehabilitation from surgery in progress total knee replacement great staff clean facility.read more

Premier PT in Dover is a life saver. I was treated with respect and dignity. The team worked hard…read moreto build my strength and confidence. They have Flexible hours, positive atmosphere, and the drive to keep trying. I truly believe that I healed as well as I did because of the Dedication this office gave. Thank you for all of your help and support!

This Lady here the receptionist at Courtland manor has the worst attitude that I've seen. Speaking…read moreto her on the phone several times she was so rude. I went into the facility and she sits at the front desk, she was so rude and nasty. The entire time she spoke with me she continued to roll her eyes and just was so unprofessional. I can't believe someone so mean, rude and disrespectful would be working at the front desk of a Nursing Home.

From the owner: Bay Terrace offers boutique rehabilitation with a neighborhood feel that sets us apart from…read moretraditional care centers. Our intimate setting creates a personalized healing journey where high-end amenities meet clinical excellence, making your temporary stay feel like home. Call us today to schedule a personal tour. Our Guest Services team is available seven days a week to welcome you. Post-Acute Care, Long-Term Care, Hospice, Palliative, and Respite Care, Spark Rehab Program

Professional staff. Easy to make quick appointments. I recommend Dr. Marjorie Mackenzie for any…read morechiropractic issues, have been going to her for a few weeks and she is great.

This is the worst treatment by a physician I have ever experienced. Called several times to speak…read moreto Dr Smith and she will not return phone calls and definitely does not listen to her patients when there is a problem. Her bedside manner is so horrible and does not want to take responsibility for having a treatment plan completely wrong. No recommendations from me. I would not send my worst enemy to her. Instead of speaking to her patients directly when requested by the patient she tells the receptionist who is not clinical the message to explain to the patient. Who does that especially when the patient has an issue. I have never been mistreated like this and left hanging in a lot of pain. Unacceptable!

It's bad enough waiting over an hour from my appointment time for a doctor's visit, but for a…read moresimple vaccine/nurses appointment? Unacceptable. I saw my doctor a week ago for a physical. Got called back pretty fast, but still had to wait in the room for nearly an hour to be seen. Had asked him about updating my vaccines and was told to check Mychart. Go on Mychart and see I need to update 2 of them (I need them for my nursing school requirements). Scheduled my appointment for a week later. Now today. 5/3/25. I arrive about 15 minutes early for my 1:00 appointment. Got the paperwork done. Wait 35 minutes and still haven't been called back. Go to front desk and am told they may be running a bit behind. 2:03 and still haven't been called back. Everyone getting called back but me and I'm just here for a shot. Never took this long for a simple shot. Only reason I didn't put one star is because the staff are nice.

During a critical medical situation, I accompanied my husband to the emergency room following our…read morephysician's recommendation due to concerning blood oxygen levels. Upon arrival at 10:30 AM, initial medical assessments were conducted, including blood work, an electrocardiogram, and a chest X-ray, all completed within an hour. After these initial tests, we were unexpectedly returned to the waiting area, where we remained until approximately 2:30 PM. The environment was notably unclean, with unkempt waiting areas and restroom facilities. It felt like a inter city or third world ER. My husband's medical care was alarmingly inadequate. He was positioned on a bed near the nurses' station, exposed and without privacy. This gave us the opportunity to observe the staff. The main concern of the staff was a employee visiting with her baby, homemade muffins and DD doughnuts. It appeared to be the hang out for EMT's, security and at least four nurses doing little of nothing. My husbands vitals were taken once, with his pulse consistently dropping to a dangerously low 36 beats per minute, which was noted but was not of interest to the assigned nurse. Most disturbingly, no monitoring equipment was used to track his blood pressure, blood oxygen levels, or pulse throughout the rest of our entire emergency room stay. The nursing staff's interaction was perfunctory at best. Nurses would initiate questions but consistently interrupt or walk away before receiving a response, resulting in less than five minutes of meaningful patient engagement during our entire emergency room experience. Because of all the inept, nonexistent monitoring and lack of communication between staff and physician, all the physician noted was his oxygen levels seemed to be in normal range at this time (monitored for less than five minutes). The physician seemed unaware of his dangerously low pulse, that it had been noted he had fluid in one lung by the nurse, no mention of his blood work that indicated very low white blood cell count. Regardless, he was discharged with nothing but the advice to reach out to your heart and pulmonary specialists for follow up. In closing, even with all the alarming ER activity, if the results were the same and my husband had been treated with minimal concern, monitoring and shared information between staff, we would have left at least not feeling more confused and uncertain of our immediate health concerns for my husband.

Smell of urine throughout was stifling. I mean every corridor I passed down. Grim looking gray…read moreinterior. Very sad.

Worse place ever to work. I got hired and did a few shifts and never came back. If you value your…read morelicense whether it's nursing or a CNA please stay away. The DON and administrator do not know how to professionally speak to the staff. They are always short. They don't follow protocol at the facility. They have LPNs as supervisors which is out of their scope of practice. Only a RN can supervise. The state has been called and made aware of this. Some patients need to have 2 aids as part of their care but there aren't always enough aids to do this, which is a danger to the patient. Therefore, jeopardizing the license of that CNA. They just had a number of morning CNAs put in their resignation at the same time. It's just not a safe place to work.

They do a good job of testing throughly, BUT for some reason, they are fearful of pain management!…read moreI understand that pain will never go down to a complete zero, but at least ask the pt what medications have worked and at what dose so the MD and nurses aren't being bothered for pain not being controlled. Pts that are on a regular regimen of pain medication daily, will normally need a higher dose of pain medication to keep it below or at a 5/10. Please listen to your patients and if their vitals are high due to pain, don't discount it. Especially if that pt is also a healthcare worker (I.e. a nurse)

All of my visits to Bayhealth have been with family members. The visits were personable and pretty…read morequick for an emergency room. Both patients were taken to the back and quickly evaluated. I like how you are informed of what to expect as they determine your case. I found the nurses and doctors to be cordial and well informed. Having a difficult patient was handled skillfully by all. The patient and guest (me) were accommodated as much as possible. I have no complaints. The hospital was fairly quiet and I enjoyed perusing the department Christmas trees that were set up for the holidays. They added a pleasant touch to my visits.