During a previous visit to our home, Tony noticed there was an issue that we needed to keep our eyes on. The piece of wood where both the door spring and the garage door opener were anchored was beginning to split. Well, last week is when my wife and I decided we waited long enough. When I called to schedule the appointment, the office mentioned they saw Tony's note on the previous work order. So when Tony arrived for the job, he even brought his own piece of wood! After he installed the piece of wood, he detached - and eventually reattached - both the door spring and the garage door opener. He worked confidently and with great skill. My wife and I were very impressed. Of course, when the job was completed, he finished up by servicing each of the rollers. Cactus Garage Door is fortunate to have a worker like Tony. I'd like to mention that one thing I appreciate about Cactus Garage Door is they do not engage in trying to sell you additional products and services. read more

Ways to costly. My home warranty sent these people and they said it's not covered by the warranty but they can do it for $500 labor and materials. I immediately called the other company (outside of warranty) and tell them what needs to be fixed based on what Cactus told me. I randomly checked the parts on Homedepot website and it's not more than $75 and it takes about 30-40 minute to get it all fixed up. The total cost I paid was $250. Yes, half price the next day. Shop around and ditch this overpriced dishonest company. If your home warranty assigns you this Cactus Garage peeps, say hello No and ask for a different provider. read more

What a great company to work with. Top of the line installed by David. He was professional from the beginning to the end of our garage install. We definitely recommend this company for any garage install. read more

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perfection!!! austin was ontime, cheerful, professional, detailed, loves his job and the company he works for!!! thank you austin for everything!!! read more

I recently lost my garage door opener motor to water damage. Dave, a Cactus technician, replaced it quickly, professionally, and at a reasonable price. This is the man and company you want for all garage repairs. read more

Truly amazing service. From the girls in the office to the guys installing the door!!!! Someone had run into my garage door, an old flip up style making it impossible to open. I had to go through my insurance and they recommended them. Naturally I am hesitant when an insurance agent suggests anyone because of the old adage of kickbacks and whatnot, but everything went smoothly and well beyond expectations. If you need ANY garage door repairs do not look any further, service, compassion and understanding is a rare thing with most businesses. You will get all three read more

Our garage door opener stopped working, the motor went out. We assumed we needed a new unit. American Home Shield sent Cactus Garage Doors to take care of the repair. Austin, the tech, called and showed up on time. He examined the unit which is hardly used. He examined the frame, door and all moving parts. He replaced a circuit board and reset all the openers. He changed batteries on our key pad and reset that too. I can't recommend this company enough. And Austin was personable, polite, thorough and clean. He went above and beyond. Thank you Cactus and Austin. read more

My garage door was opening/closing halfway. American Homeshields assigned Cactus Garage Doors, sent their technician Bodie, he's professional, respectful and friendly. He checked the problem and was able to identify and fix the problem right away. I appreciate also that he recommended tips to take care of my garage door. Thank you Bodie for your great service! read more

The spring of our garage door unfortunately broke during the holidays. We went through American Home Shield (AHS) warranty to replace our broken spring. Our contract covered this service. They connected us with Cactus Garage Doors, who set up a consult appointment quickly for the new year. Brody arrived today and was able to confirm the problem. He was able to service our door within 30 minutes and alas we have a functioning garage! He was kind, professional, and got the job done efficiently. We would recommend their services. read more

I thought I had to buy a new garage door opener. Dave was very friendly and professional. He let me know that the circuit board of opener was bad. He replaced it and recommended changing the old roller on my door. I didn't need to spend money on a new opener and my door is running a lot quieter. I highly recommend Cactus Garage Doors. read more

Amazing staff , & very affordable prices. I called them and got service the same day. Tony came out and he really knew what he was doing, had it fixed in 30 minutes and did try to rip me off. read more

BEWARE: This company uses parts that have no warranty!! They replaced a garage door spring made by Overhead Door Company which had NO WARRANTY. Then when the part broke 5 months later, they would not replace it without charging AGAIN (this spring should have lasted YEARS) - They are only in the business to take money, provide horrible quality service, then expect you to keep coming back to be ripped off. Stay FAR AWAY from Cactus Garage Doors... read more

Cactus Garage Doors - Spring that they replaced, only lasted 5 months before it broke again, NO WARRANTY! - Garage Door Services Near Me - North Las Vegas, Nevada

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Avoid. There many other options. Very poor interactions. I wouldn't want to deal with this place even if they did good work. But they don't even do that. They quoted a grotesquely inflated estimate to do work outside the home warranty because it made them more money. They do not have their customers in mind when they do work, and they are not good people. read more

Garage door installed. They showed up on time and I was shocked how professional, organized and how quickly this complete install took. Cactus is dependable honest and has been around for a while. I think we have the nicest looking garage door on the block. Price was great as well. read more

My Sincere Thanks to Tony, David and the whole crew at Cactus Garage Doors for a Timely, Clean, Expert installation of my New Garage door. They showed up exactly when they scheduled to be there. They reviewed the job professionally. They installed the New door exactly as expected. I would recommend this company to anyone who needs Garage door service or replacement. L. Simon read more

Cactus was subcontracted for me through Lowe's to install my garage door opener. Brandon called 20 minutes before arriving and again about 2 minutes out. He was super friendly and when I told him about the problem I was having with the wheels coming off the rails, he immediately saw what the problem was ( the bearings and wheels that roll on the guide rails were shot ). He offered to replace them - even though he was only there for the garage door opener - for a very reasonable price. He even told me another problem that needs to be fixed - again very obvious when you looked at it. He did qualify that and say it was a recommendation and that I should wait to see how his repair worked out. He wasn't trying to push something I didn't need. What pisses me off so much is that I had a different company come out to repair my garage door, try to sell me a $1400 package to upgrade the hardware on my door THAT DIDN'T INCLUDE REPLACING THOSE BEARINGS AND WHEELS. They were trying to sell me bs I didn't need at an exhorbitant cost that WOULDN'T HAVE FIXED THE PROBLEM. read more

I bought a new garage door opener thru Home Depot and Cactus garage doors was the installer. They called me the day after I bought it to schedule the install; and the installer Dave came over at the time promised. He was very professional; and quickly got my old opener down and the new one going very quickly. I was extremely satisfied with how it all went. read more

Bodie from Cactus garage door came and installed my garage door opener a few years ago. I had a problem opening my garage door with a remote. One company came and said my garage door is faulty. Bodie came and diagnosed it, saying nothing is wrong but some frequencies were interfering with the signals. Ended up replacing the garage door opener. Not only did he get it done so quick, but also he was very informative, set up everything at a reasonable price. I highly recommend Cactus garage door! read more

Worst service ever!!! he left and the garage door still wouldn't open by the remotes! He made phone calls that weren't even necessary how embarrassing read more

The spring to my garage broke. I requested service through American Home Shield and they used Cactus Garage Doors. Brandon, from Cactus Garage Doors was very professional and quick to repair the broken spring. I am happy that it was an easy fix. read more

We were having some garage door issues that required a professional. Cactus Garage Doors made it easy to set up an appointment with a technician. Tony arrived within the window given to us and was also kind enough to give us a call to let us know he was on his way. He is extremley knowledgeable, skilled and professional. I appreciate that he had taken a few extra minutes to educate me on a few different parts, as I know very little about garage doors. Our conversation, though brief, was friendly and genuine. He shared with me that he's been repairing garage doors for 33 years! Truly an expert. After the repair and paperwork, it was time for Tony to take off to his next job. I noticed that he'd waited until the garage door was fully closed to make sure it had done so properly-- I thought that was really kind of him. I highly recommend giving Cactus Garage Doors a call and requesting Tony, if possible. Thank you again, Tony! read more

Cactus replaced my garage door opener in 2016. I needed a new opener, so I bought one from Lowe's. I asked for Cactus again, and they didn't disappoint. Bodie explained everything and provided additional info, answered questions and was so nice and helpful. I highly recommend this company. read more

Tony is a real pro.! He not only arrived punctually, but quickly diagnosed and repaired the problem, taking the time to explain everything he did, and providing me with helpful tips to avoid future problems. He even gave e me a complimentary safety inspection, lubrication and adjustment. Highly recommended. read more

Austin was amazing. He put in my new garage door opener that I got from Home Depot. He did an excellent job. It was done in a great matter of time. Very happy with the outcome. Thank you, Austin. my garage never sounded so good going down and up. Thank you. read more

I've used them twice and Boatie has been nothing but amazing! This company will not do anything but show up when they are supposed to, fix what they need to and the prices are great. it's truly what anyone is looking for if they need help with their garage doors. Unfortunately these days you don't find many good businesses as Cactus Garage. The owner should be proud of the company they have built. I'm happy to recommend them anytime. I hear someone's in need of garage door help. read more

So this company came out on a home warranty call and stated I had the wrong light bubs in and that was the only thing wrong. First off the light bulbs were garage door rated bulbs. Second if you tap the garage door opener box when it is failed it will work for a few minutes and u feel like Fonzie. They took no time to troubleshoot snd just said it worked. Note it had been unplugged a week waiting for them to come out. We had a different company come out from the same home warranty and guess what. They actually troubleshot it and after inspecting the card found the issue and duplicated the issue. I understand constraint with home warranty but you can do more than move it up and down a couple times and leave blaming it on light bulbs. read more

I was first introduced to Cactus Garage Doors through my home warranty company, American Home Shield, more than 10 years ago. I don't recall what the service request was for but I eventually replaced my garage door through them. When it was time to replace the garage door on my new home - they were the first company I reached out to for an estimate. They are fair, reasonable and timely. Brandon diagnosed my issue and provided the estimate. I was informed it could take up to 3 - 6 weeks to get the new door in. To my surprise, I was contacted within two weeks to have the new door installed. David arrived within the service window provided and was in and out within two hours. I will definitely be using them for the recommended annual maintenance to keep my garage door functioning at its best. read more

My garage door motor died and we bought a new one at Home depot with installation. They sent out Bodie from Cactus garage doors and he was great, he installed everything , cleaned up after himself and explained how it works very clearly. He was really fast and very friendly and polite ,we would use this company again for any issues with our garage and recommend them as well. read more

SAFE YOURSELF BY RUNNING FROM THESE PSYCHOPATHIC ABUSERS! Home Depot told me someone from installation would contact me within 24 to 48 hours, however after 4 days no one contacted me so I contacted Home Depot to get the installers contact, which was Cactus Garage Doors. When I called Cactus & attempted to explain that I'd waited 4 days for them to schedule, "Liz" said "You better talk nice to me!" I was stunned at her unprofessional, self-serving attitude & responded "Talk nice?...Why must I kiss up to you to be serviced? I didn't call you to make friends, I just want to know when my garage opener will be installed." Liz responded that she was the only person that could "help" me and demanded my full name, full address, email and phone number. After I complied Liz stated that she had to transfer me to "scheduling" at which time I said, you just stated you were the only person that could handle my appointment, and I do not appreciate you demanding my full personal information under false pretenses. Liz then SCOLDED me and said "Look, call back when you're not upset"!, then hung up on me. I then called Home Depot and informed John Michael of the situation and stated they need to immediately cancel/terminate their contract & association with Cactus Garage Doors and that I was on my way to RETURN everything. In the iterim, Kim, the "manager" at Cactus left a voicemail and I called her back. Kim's demonic attitude was worse than Liz', as when I told Kim how Liz verbally abused me and hung up on me, Kim denied everything I said and told me she was the only one who could take a Complaint regarding Liz and that if I wanted to discuss anything about Liz and not schedule an appointment that she too, was going to hang up on me. I immediately returned the opener at Home Depot and CANCELLED INSTALLATION WITH Cactus Garage Doors. I am ELATED with the new company that installed my opener THE SAME day because they were polite and very professional! I would NOT hire Cactus Garage Doors if they were the only such type company on Earth! Oh, found out from YELP REVIEWS that Cactus Garage Doors modus operandi is ABUSING CUSTOMERS, and their workmanship is horrible with many openers falling off the wall, only for the customer to be abused and lied to when they call to report their opener was NOT properly installed! SAVE YOURSELF! RUN FROM THESE MANIACS! read more

Amazing Service! Was appreciative that when we requested he wear a mask to protect my family he didn't hesitate. Tech was on time and explained every step he was doing. Would recommend them to everyone. And Body deserves a raise! read more

Showed up ahead of time, notified me too. Very polite. Service included tightening, adjusting living and overall checking everything out. Had our main and swing garages DC one plus I bought some new eyes for swing garage and they installed those. Price was very fair. read more

My garage door ready to fall on my car she tells me it has to wait till Tuesday they're closing in 15 min

I just want to say that I am extremely happy and satisfied with this company, especially because of Bodie. He is on time first of all which I appreciated right off the bat. He is very friendly, very pleasant, easy going but I can tell that he is very experienced in his field and knows what he's doing. He also listens to me which, in my opinion is extremely important. He fixed my garage door motor in no time. It's working much better than it did before. I highly recommend him to my friends and family. Heck, I highly recommend him to everyone! Thank you again Bodie! read more

Highly recommend Cactus! Excellent installation. Very professional and articulate installers. They were fast and on-time. Tony took the time to explain things and answered all of our questions. He also let me know to request a refund from Home Depot (where we purchased the garage opener) for struts they charged for but that were not needed. Appreciate the care and attention to detail. Expert installers and very knowledgeable. read more

Great company They installed our garage door opener from Home Depot over 10 years ago. That installer was fantastic! Had them back out today to do some preventive maintenance and once again their tech was awesome. He called when he was a half hour out and showed up on time. Very friendly and knowledgeable. Highly recommend for any of your garage door or openers. read more

Precision told me the whole motor was going to die any day and would cost $1400-1800. I told them it would be covered by my home warranty & I would be assigned a contractor at that point. So when my garage door stopped cold while closing, I thought the unit died and placed a claim. Body from Cactus came today and said it was the circuit board. He changed the part, reprogrammed my remotes, and was just so sincere. I will only call Cactus for now on. Thank you Body! read more

David responded to the service call assigned through my home warranty. He was the best. He actually arrived earlier than expected and made a courtesy call beforehand, which worked very well for my schedule. Unfortunately he was not able to reproduce the issue I was having with the sensors, but still took the time to check up on the rest of the system to make sure it was operating to specs. I will most definitely think of them for future garage door needs. read more

I was referred to them by my home warranty company. I don't even know where to start. They are unprofessional, impolite and have the worst customer service. read more

Had to go through the home warranty for the garage door not working. Home Warranty used Cactus Garage door to come help fix our garage. George from CGD showed up and I was a bit skeptical on how it was going to go and not because of him but just because our past experiences with the home warranty people sending out some shady companies which seemed more to want to hurry their work and get out. George was awesome, I told him I called another company out to have them tell me what was wrong with it. When they other company came out the gentleman pushed a button or two and told me I needed a new garage door opener that was going to run me $700. George put it good terms for me. George said, "there's repair companies like us, and then there are replacement companies such as those". George was right, they did not care to fix it at all but since they work off commission they just wanted money and that's it. George told me I didn't need a new garage door what so ever but just needed the circuit board to be replaced. George got up there and worked his magic. Put a new Circuit board in the motor and poof, it was back to working better than ever. We are super happy with the results and the fact he took his time, didn't rush through anything, and the end result was spectacular! If there is any issues which might occur in the future that isn't covered under the home warranty, I definitely will look into calling CGD! read more

Cactus Garage Doors - Cactus Garage door Truck - Garage Door Services Near Me - North Las Vegas, Nevada

The service request was through American Home Shield and Cactus was able to schedule in a timely manner, the tech (Brody) was polite and able to diagnose the problem quickly. Although he didn't have the part needed, Cactus rescheduled and followed up on status of repair. My garage door works better now than it has since installed! read more