Shawn's work is the perfect balance between attention to detail and speed! Could not be happier…read morewith his efforts! HIGHLY recommend.

Shawn finished our kitchen remodel in late November 2023. The result is truly impressive largely…read moredue to the use and professional installation of high quality materials and fixtures all around. I will leave it up to him to post photos. This project was a complete tear-out involving: - new layout design based on our plans / ideas / goals - complete cabinet / countertop replacement including overhead soffit removal - 25% drywall replacement were needed for moisture damage, etc. - some minor structural floor repair - major electrical upgrade including new dedicated circuits (outlets) and lighting fixtures - Shawn's choice of a stunning, yet utility orientated stainless steel kitchen sink Shawn's knowledge of carpentry, plumbing, electrical, etc. proved to be very thorough and professional. His adherence to building code details gave us solid confidence in his advice and work. All materials were quality and installed correctly to last well in to the future of our home. A final recap: - Professional timely communication with total customer involvement - Very clean / low construction dust environment (a priority for us) - Budget conscience with end result costs a priority - All materials used were of top quality - Use of only trustworthy and professional quality sub-contractors - Any hiccups / issues that were encountered (and there will always be some) were highlighted and resolved to our satisfaction - Very personable and friendly - Excellent attention to detail Overall rating: Would absolutely recommend Shawn's Improvements for any and all home repair / improvement scenarios. Please feel free to contact Shawn for my personal information regarding an individual recommendation request. Rick R. Port Washington

Absolutely terrible company. We purchased a duplex that already had cabinets from this company. The…read morecabinets are of poor quality and were put in poorly (multiple gaps, mismatched colors where they tried to fill gaps, in the attached images the staff notes how the piece in question was improperly installed). We ordered a replacement piece under warranty on January 3rd. After multiple communications we discovered our order had never been placed and the person we had been communicating with had quit. The order was then replaced though it took months to receive communication that the order had arrived. We actually had to personally follow up multiple times to figure out if it had arrived. When we went to pick up the order the staff told us we would need to pay $150+ for the product even though this had never been communicated with us and we were told the replacement piece was covered under warranty. We provided proof of this via multiple written text and email communications though they refused to cover it under warranty and demanded payment. On top of all of this it took more than 30 minutes for them to locate our product in the shop. They had never linked our order with our address and had misspelled our name entirely resulting in this prolonged wait. It is unfortunate as they recently merged with Bliffert Lumber where we are routine customers (have purchased baseboards, gardening supplies, tools and more). We will never shop with either company EVER again as a result of this terrible customer service and product. Stay away! This place is awful.

Also wish I could give them one star. We went this them thinking we would get better quality…read morespending more money. Our cabinets are falling apart after less than a year. When they were installed there was already a number of dings and dents. They offered me a patch kit. Also they did not listen to my design ideas even though it's my kitchen. Honestly I wish we would have went to Loews. We would have save money and had a better quality.

Very disappointed at the end result with our cabinets. Juliette Fox and her husband, Jeff Fox…read moredidn't show on days they committed to being here. She gave me five colors the morning they took my doors off and I had no time to really think about it and I was okay with that because I sent her quite a few pictures prior to signing our contract and making it clear of my final expectations. (When we signed our contract with a $1500 down payment - another rule if thumb - do not give a down payment of this amount for something that costs minimal to get the job started) Well Jeff was here and sanded/primed and painted our cabinet frames. I messaged Juliette asking if it was primer on the cabinets and she said no that is the color that I chose. I requested color samples many times months prior and always was told by her that we will do it the day of, and I made it clear that I needed samples prior to doing this so I could research and see what would be best to get the effect I was/am looking for. She responds with a snarky attitude it's in your contract. But I didn't have a choice as most of my cabinet doors were off. She was extremely rude and very, very unprofessional. Because of the color change it costed us another $150. Then they said they would paint the hinges. We intended on doing them ourselves but Jeff insisted they will do it because they do it all the time. That was a surprising cost addition of $80. When we made the color change Juliette had an extreme attitude about it. Extremely unprofessional. This issue was on a Friday. So we texted back and forth with her over the weekend and came to a color agreement. That Monday of that same weekend she texted me that because of the color change we need to pay her a $1,000. Nope didn't happen! Contract stated final payment on conclusion. She never showed that Monday either because of car problems (car problems / need money? Makes sense). Then two weeks after finishing the doors off site. They came back with the finished doors. It was clear they were never prepped or sanded prior to being painted. All previous blemishes from previous paint was still on each of the areas where this occurred. Did you know that glazing a cabinet door is done by a furniture marker? That's how mine was completed so I said something. They jumped down my throat started taking the doors off to take them with and I threatened calling the police. Jeff dropped a couple of F bombs. Stating how he has bills to pay, etc. She looked me down and belittled me. The cabinets look horrible. We paid them and told them to leave. We had a balance of $3800 upon completion. We agreed to a final payment of $3,000. They BEGGED us not to put a negative review out there. However we were burned by this contractor and I don't want someone else spending there hard earned money. When they brought the doors in they were still tacky from being wet still. A little upset about that as well since they had them for two weeks. I know this is a family trying to make a living which is very sad. Take a look at there WI CCAP with there names. It's enlightening! Had I known we would have never hired them. I have saved all of the horrible text messages she sent and the ones of my expectations that we decided upon prior to signing the contract. And the new reality it is now. Looks like a ten year old took a marker around the different crevices in the wood. Never, ever use this family/business. We never should have given any final payment. After doing some researching now instead of prior to using them they have run there company under three different names. Please don't use these people. They are just looking for a fast buck. I also feel they take in to many customers at the same time. $4500 wasted!!!

From the owner: Your Business Is Our Business. Get What You Deserve…read more Juliette's divine dezine - (262) 374-4818 - not only do we update your existing cabinetry we do custom glazing and interior painting! I have come from a long line of artists and entrepreneurs in my family. I started out in my garage actually painting furniture. I continued to paint and shared my pieces with friends and family. I was told that I have a unique talent and that i should use it. Before i knew it i had become famous for my work! I put tons of work into what i did, spent many hours creating that perfect design that everyone that knew of my work desperately wanted. Although I enjoyed my hobby daily it just didn't seem like enough. I needed to take this a step further and use my gift to make a living.