Great service selection and value. Just need an extra income now. Loved renting kayaks and canoes…read more Need new camping. Equipment

Excellent customer service. Went in with a defective pair of Keen sandals. They were very…read moreunderstanding and super quick in getting me a replacement pair.

Acting like your patrons are weird or bothering you when they ask you directly for help seems like…read morea business strategy that could potentially fail in the long run. Probably shouldn't have employees on the floor giving weird attitude when asked for help.

I bought Bogs boots in MEC online. And this store sent me a filthy used worn out boots. I contacted…read morea customer service and told me to return or will offer $30 gift card. So much of a hassle i choose the gift card, but i would never ever recommend this store. Specially online. This is not about a gift card or a refund but at least have that standard of not sending a return item to customer. Be decent enough to have standard of not sending a return item to other customer specially a filthy and worn out boots. See pictures below. Very disappointed

Looking for a Russian Commie hat? Army pants? Canteens? Aviator glasses (the real ones)? Than…read moreyou've come to the right place! We walked in because trying on silly hats is fun! I noticed that they had lots of super cheap, great winter coats ($69 for a $150 coat). The ladies there were super friendly and helpful but a bit too pushy for my comfort level. In the end we found a great winter jacket and I got to try on silly hats... what more could I ask for.

Angie's outdoor is pretty awesome! You never know what you'll find there. Angie is incredibly…read morefriendly and knowlegable and can make you dress like a soldier from almost any country! Check it out if you're nearby!

Take this review with a grain of salt-- it's strictly relative to all the other baitshops we've…read morebeen to. That said, the store is objectively quite good. The people who work there are nice (which is surprisingly unusual for a baitshop in Ontario), the prices are good (ditto; its a great spot to stockup on extra tackle and such en-route to your fishing spot), and the minnows are quite vigorous. In our experience driving across Ontario, you usually get to pick one of those things. No other shop we've seen has managed to hit all three. We've gotten fairly resigned to a sizable percentage (sometimes half) of the minnows dying before we get a chance to use them, but that just isn't the problem here. Every single unused minnow we bought is still alive and well in my cooler over a day later, and aside from a few that seem to have died from oxygen deprivation while we were changing fishing spots, we didn't lose any en-route. The only cons are: the place is a little bit hard to find (it's behind the Husky, and in a little corner unit that's a bit hard to spot), and occasionally their hours change a bit. So you may want to call in to be sure they're open at times. Still, the location is handy if you're going up North from the GTA to fish, and they're near Bass Pro (their reputation is good enough that the fellows at Bass Pro were the ones that originally directed us here), so its a great one-stop spot to replenish equipment as well as bait and tackle.

Many selections. Have everything. Lots of kitchenware. Lady who sold fishing license was not…read moreknowledgeable about the process but we did it on line just fine.

I haven't heard of this brand until I came across it at the Tanger Outlets. It's very much like an…read moreLL Bean. The focus is on outdoorsy gear including rain and snow apparel and camping gear. We were on the hunt for a reasonably priced winter jacket. Although there were some good deals, the sizing and the colour was really hit or miss. There huge sizes left like XXL or XXXLs but not much in the S which we wanted primarily. There was a lot of camping gear and small accessories. The cooler stuff that I haven't seen before included like a pop up tent that doesn't require staking! There were different sizes for these but nothing like the 8 room colossal tents that you can walk through. You can still pick up a lot of smaller things like fountains, food storage bags, waterproof blankets, and other ancillary items.

Sold me 2 gbb airsoft magazines for the airsoft rifle I was purchasing figuring their airsoft guy…read moreknew enough to do the job he was hired for. They were not compatible. I drove 2 hours back to the store with the rifle to demonstrate how things did not "line up" and to do so would damage the bolt thus voiding the warranty (PTS Radian Model 1). Their tech (Calls himself "The Witch Doctor") took it out back to confirm. He did, but his poor weapon handling drills engaged the mag release causing it to hit pavement, breaking the feed lips and he pretended like nothing happened. Regardless, it became my problem as they refused to rectify the situation. Ordering online from them makes Aliexpress seem like Amazon Prime, but as a medically released Canadian Forces veteran, I had nothing but time so the commute to the store became a regular thing and I always made large purchases. This is just one of many issues I've had in the years I did business with them, my mental state was just not in a good enough place at the time to know any better. The only good thing I can say about them is that the store actually does have a great selection of rare items, but they ruin that fact by lying about stock on their website.

Item not shipped, refund ignored, forced to open dispute…read more I had a very disappointing experience with Hero Outdoors. The product I ordered was listed as "in stock," but after placing the order I was informed it was actually discontinued and unavailable. Instead of issuing a refund, the merchant attempted to push a replacement product. I clearly requested cancellation and a full refund multiple times, but my requests were not addressed. Communication became increasingly poor, and eventually the merchant stopped responding altogether. No item was ever shipped, and no tracking information was provided. I was left with no choice but to open a dispute with my payment provider to prevent further charges. This lack of transparency, combined with poor communication and failure to process a refund, made the entire experience frustrating. Based on my experience, I would not recommend ordering from this merchant.