Great travel agency that worked with us to meet our specific needs. Both personable &…read moreknowledgeable. Will definitely use again!

From the owner: We are a strong, viable, company specializing in corporate, vacation, adventure, cruises and gay…read moreand lesbian travel. Our goal has always been to specialize in getting our travelers from point A to B with minimal hassles and maximum cost savings. We welcome the opportunity to provide you with quality travel management. Whether your travel horizon is across the country, beyond the continent or around the world, myself and my staff at Out'n About Travel are your best source of information and bookings. Save your time. Take advantage of our expertise. A journey of a thousand miles starts with one call, one email, one step into our office. If you're ever in Winnipeg pop by and say hello. I look forward to hearing from you

My daughter was stranded in a rural town, with a flat tire, 15 minutes from Portage la Prairie…read more Call centre said they were dispatching someone to come and put on the spare. The app said they had contacted at least 3 tow truck companies. This started at 11 pm, nice weather, and by 1:30 am, I loaded up my 2 yr old granddaughter to go pick her up because it was obvious no one was coming. Next day we contacted the tow company in Portage, who said they received no call out. I phoned CAA to inquire why this happened; girl who answered said the tow company lied to me. The call centre also said we could have made our own arrangements and then applied for reimbursement. If I have to do it myself, I will and save the membership fee. Absolutely abhorrent customer service.

I had my starter fail on my car, so I was told by my dealership that a CAA Tow Truck would be at my…read morecar in 60 mins. I thought Wow! Perfect, they are usually horrible to deal with. I actually asked my dealership to find me anyone but CAA, but they said that is who they sent. So Wow! 60 mins. So I got there in 30 mins due to it breaking down the night before. So I get to my car and wait, and wait, and wait, with no response from CAA, so I call them going into my 3rd hour of waiting and hearing nothing from them. So the guy says oh it is because of the cold is the reason why they are taking so long. It is only -20 C in Winnipeg, with no wind, no snow. This is a normal day in January in Winnipeg. There is no terrible weather here or emergency due to bad weather. It gets a lot colder here, like -50 C, -20 C isn't even toque weather here. So he says, they will arrive in 60 mins or less because he had 2 people ahead of me. So I wait, another 3 hrs before he finally shows up. My initial call with the tow truck driver was you better be there or I am leaving. I said, I am here and have been now for 6 hrs waiting on you, I'm not going anywhere, just get here as soon as you can. They used Apex Towing. The customer service and experience of using CAA was once again the worst of the worst, although they did actually show up this time, unlike the last time I was forced to use them 12 years ago and they never bothered showing up so I hired out of pocket another company who had nothing good to say about CAA either. There is a very good reason why I have never and will never, ever buy a CAA membership. They are just God freaking awful. Avoid at all costs, unless you like waiting 6+ hrs and wasting a day.

Christine is an absolutely lovely person. She is cheerful and extremely personable. She knows her…read morebusiness inside and out. Christine is so dedicated to helping her customers that she even took my call when I had accidentally called her on a day she was closed. Despite the fact she was closed, she still spent a good quarter of an hour answering all of my questions, doing so in a cordial and thorough manner. At no time did she rush me. One does not often find this level of dedication to customer service these days. I therefore recommend her agency, without hesitation. The next time I travel, Christine will be my travel agent.

From the owner: Escorted group travel…read more Customer service beyond compare, whether you wish to book a single holiday, ocean cruise, river cruise, or join one of my escorted groups. You are never a number with me. In fact, 90% of clients become friends.

Son went into this place with cash in hand to buy West Jet a return ticket to Vancouver. He had the…read moreflight numbers and the prices. Just over $300 from West Jet website. The jerk there told him there was nothing available under $600 and would not even look up the flights my son showed him. Do not patronize this place. As it turned out I booked the tickets for him on the West Jet site and the price had gone up a bit. Still was just over $400.