I have to add a photo to this business because this picture epitomizes the cute, old-fashioned,…read moregenuine essence of this warm and friendly sweet shoppe. The man behind the counter was so in character! Sadly, not all of the employees dress like this, but just that one experience was good enough for me. I'm sold! I will always stop by this place when I visit England! They have packaged candy as well as hand-made chocolates! Both of which are delicious! I was also happy to see that they had sugar-free chocolate. Some of my family members are diabetic, so I was looking for something they could enjoy too. Mr. Simms Olde Sweet Shoppe was perfect! Everyone should visit this place!

Great little shop where you can buy American Candy alongside old fashioned sweetshop sweets, such…read moreas lemon sherbets, and cough candy. The service is always with a smile, and the staff very helpful. The weekends can be a little busy, but it's usually just excited kids wanting to spend their pocket money. We will continue to visit often.

Love this store came heroku g for some real English candy. Found so.e and it was delicious. She…read moresaid it has sherbet in the middle but it was pure deliciousness. We wish we would have brought more. The woman at register was very nice. Candy was very inexperience. We will definitely go here again.

Hi its very good place to see on parade i am going quite often there its good customer service…read moregiven by shop keeper all the time and also sweet collection is fantastic also

Totally Awful operation run buy Boss who would skin a Turd to save a Penny.Drivers made to travel…read moreup to 450 Miles a day without a break as they were expected to stick to a schedule that did not take in to condideration Road Works,Accidents and the fact that the drivers needed to answer the call of nature and try and grab a break. The drivers were expected to drive back to crawley after up to 12 hours on the road and would be expected to turn in early the next day.Needless to say i chose not to come in at all after a typical day of long distance tomfoolery as i was so tired.I was instantly made redundant..Happiest Day of my Life..Also the warehouse manager there was the biggest brown Nose i have ever encountered in my entire working life.

Sweets sweets and more sweetsread more

I needed to get a great gift for my dad's 90th at very short notice. As an Aussie living in Sydney…read morewanting help for a Crawley delivery, customer service was all important. Beverley was nothing short of an angel and went so far above and beyond any expected norm. Amazing!! Thanks so much Bev!!! Then a few days later I needed to follow through and Jess had an equally sunny and kind disposition. Clearly Thorntons have an incredible customer service culture and talent in hiring great staff. Highly recommended.

I was really excited to come especially coming from CA. But definitely was underwhelming. The…read moreservice is really bad. Very unorganized. If you want to wait 30-60 mins just to sit. Then 30 mins for someone to ask you for water, then go ahead. I've never been to a restaurant so poorly run. The staff is very stressed. The shop was underwhelming but I'm also coming from Disneyland passholder. The internet makes the place look cooler than it is.

So people may think I'm crazy but I booked a trip to Paris and Finland this June and made sure to…read morefly into London so I could visit pooh corner. I am a Huge EEYORE fan and last time I came to London I didn't have a chance to go and I promised myself I would come to the birthplace of my favorite character. I didn't realize how far out from the city it was but boy was it beautiful! The ride there and it's surroundings. The staff was very sweet and helpful. I walked in tired from a long flight from los angeles and knowing I had a train ready to take from london to Paris (I was completing my bucket list visiting one of 2 disney parks left in the world to visit). So yes.....I literally flew into london for a few hours just to go to pooh corner! The love for Eeyore and my best friends love for Pooh made this trip easy and fun! Like I mentioned staff was helpful and sweet. Attentive helping me get a cab back to london. I had a sandwich and the cafe itself is adorable. The little store has tons of winnie the pooh collectibles and the menu is adorable. There is an outside patio to enjoy your tea and snacks. I am sure I'll come back one day since they are going through renovations but I loved my quick time there. After I visited and shopped I went to pooh sticks bridge which was a few minutes away. If you are a big winnie the pooh fan you need to come check winnie the pooh's birthplace place out! Happy yelping mis amigos!

It saddens me to say that this shop has been/still could be our downfall!! Absolutely blinking…read moremarvellous. 5 Stars aren't enough to show how scrumptious the chocs are. Especially theChampagne Truffles!!!! Oh dear. Can't tell you any more..just go!