Our heat stopped functioning a few weekends ago and it was COLD. We called Black dog to support a…read morelocal business. They arrived the next morning and serviced us in less than two hours. They answered our questions and alleviated our concerns. I believe price was comparable to others (they fixed same issue we had two years ago). Apparently we had air in our baseboard/pipes and they flushed and replaced a part. Fingers crossed this time the work lasts. Would use them again. Reliable, friendly and reasonable.

Responded the first chance they get. I left a message Sunday night, got a return call Monday…read more7:30AM, on site by 8:30AM! Fair price considering the response time and what they had to do. Very good techs showed up and completed the job. Black Dog will be our go-to going forward!

Mike is really great. He's been out to our house a few times to fix various disasters that other…read moreproviders (one contractor on bathroom reno, and one appliance purchase/install, one other quick thing) have left us with. Always super positive, very thorough, and fixes complete. He's the first person I think of when something occurs, so much so that I remember his name and company name even though it's been years between issues.

I was away on business and not only did Mike and his man come out in a blizzard to get our heat…read moregoing. He did something that was unbelievable to me. He and his man shoveled all the walkways and the driveway so my wife could get her car out in the morning. They did this because they wanted to make sure the repair would work, and after the installation of the part, there was a certain amount of time the system needed to reboot. I repeatedly tried to pay him for all the extra attention and he refused. This is a true pay it forward company. There are few of these type of businesses these days. He limits his client base because it's not about the money it's more of a passion for this guy. I wish you nothing but more success.

Such a great plumber! Always calls back, comes when he says he's coming. Explains what he's doing…read moreand why. Respectful and reasonable. Definitely recommend

I met Bill once in a bank parking lot. Since he was in a plumbing truck, I asked him about an issue…read moreI was having with my basement trap. He did not even know me and explained everything I needed to know as a do it yourselfer. He offered his services as well. Haven't had the pleasure of using his services, but I certainly will if the need arises. I tell anyone I can about my experience meeting him, and I recommend him based on that. Friends have used him and thank me for the referral. Very nice man!

My toilet was clogged for days and before that would barely flush for months…read more Maurice came and saved the day! Very friendly, knowledgeable and understanding. Ask for Maurice!! He's the best!

They came quickly however for a kitchen sink clog they wanted over $600.00. I was told the high…read moreprice was due to the company going totally corporate. No longer independent owners. I guess they don't understand the market at corporate. Probably a bunch of pencil pushers that look at dollars without knowing the business. Don't waste your time

Consummate professional! Brian is a talented plumber and very fair. He had a creative solution to…read moreour plumbing issues that actually saved us money. We highly recommend him!

The Yellow Dog didn't even have the decency to return a message inquiring about licensing in New…read moreYork. A simple text message in return would have sufficed! The message indicated "read" so he/she received it! Yellow Dog should realize that plumbing competition is abundant and growing! Poor business practice.....one star!

UMG helped with out heating when something went wrong. The team answered my questions, fixed the…read moreproblem immediately, and made us feel very comfortable. Would highly recommend!

We were stuck on a 99 degree day and woke up to our AC unit not working. Within minutes of me…read morereaching out, I received a call back and they were at our house within an hour and a half. Very professional and friendly. They diagnosed the problem quickly and had a replacement part on hand. Great service! Will definitely call them again!

Contacted them about a pin hole leak on my hot water line. They responded quickly and scheduled…read moreservice at a time that worked for me. Great communication throughout the process. Fair prices.

I used Angler Plumbing for several different plumbing project in my house. Each plumbing job was…read moreoutstanding. AUSTIN is absolutely amazing. He did an outstanding job each time. They are honest and do excellent work. The owner, Fabian, is also a great guy. I will use Angler Plumbing for all my future plumbing needs. They are the best plumbers and it shows in their work. Thank you, Austin and Fabian.

Brett is our HERO!…read more We lost heat in our apartment on the coldest night of the year, just a couple days before New Year's. Real-feel temperatures were in the single digits and negative degrees, so lots of people had frozen pipes and plumbers were nowhere to be found -- backlogged for days. I was dialing every place I could find on Yelp. I was jerked around bad by the bigger guys. Finally, I gave this place a call around 8:30pm on that very desperate Friday night and my call was forwarded directly to Brett's cell phone; he's the CEO. He was out on another job at the time. I described the problem, and Brett suggested we FaceTime so he could see our boiler and try a couple of very basic things with me on the phone to try to get things back up and running. (We're a ways outside his usual service area, and it was a busy night -- so he didn't think he'd be able to get out here. But he wanted to see if he could help.) When I couldn't get it going over the phone, he said "I'm coming out there tonight. We're gonna get your heat back on." Around 9:30pm on that bitterly cold Friday night, Brett showed up with his gear and didn't leave until the job was done after midnight! He was determined to get our heat back on. And he did! Oh, and then he went to another job after he left us at midnight! He's the owner of the business. It was now Saturday morning. But he had folks in need and didn't want to leave them hanging. We can't say enough about Brett. We're so thankful to him and would give this place 100 stars if it was possible. There should be more people and businesses that care about others the way Brett cared about us that night. Please, please support this small business! We are SO happy we did.

This is an unfortunate update following my 5-star review a few years back. I tried to really like…read moreParamus Plumbing and root for them, but after the latest incident, I really have to speak up because what I'm about to describe has happened repeatedly before. I was trying to get a service call out on the AC they installed in 2016, and 5 days later and 3 leaving messages later, they have not had a technician contact me. What is the point of being in a Service industry if your first line of service - communication - is so atrocious? I remember when Brett told me that it's hard to get back to customers in time because he had no receptionist back then and I had given you every benefit of the doubt. Now with an 800 number, multiple technicians, and a receptionist(s), what is the excuse now? And what is the point of receptionist if all they do is to tell me that "they left a message with the technicians, there's nothing more they can do"? I called last Saturday and spoke to a young lady who told me (when I asked her to look up my information) that she "has no access to any information (due to working from a different location a la COVID-19) and that all she can do is to leave a message with one of the technicians" Okay, understandable as long as someone calls back, I thought. Then on Monday an older lady did call back saying they got someone nearby and are trying to work something out so I happily told her to have the guy call me first so I can arrange with the tenant. No calls. I called again on Tuesday and Briana picked up (I think the same lady from Saturday) and I told her my frustration. She just said she can leave a message with them again. There was no apology, no 'Oh I see you called last week, we'll make sure to get back to you this time', no follow up, nothing. And of course, I didn't hear a squeak back from them. So now it's Thursday and I feel foolish for having tried to give Paramus Plumbing a chance to repair their own job. I understand it's AC season and everyone might be busy running around. But what is the point of voicemails and receptionists if you simply cannot be reached or even bother calling back if you're too busy? If they're busy with "big commercial jobs" like Brett told me about back then, then perhaps switch strategy and exit the residential business altogether. If they're still in it, they need to do better and call customers back whether they can or can't do the job. It's basic decency they can afford their customers. They do a good job though not without errors, but be prepared for atrocious communication if you choose Paramus plumbing & mechanical. I went with someone else who was so much more responsive and guess I'll see how good Brett's work was.

I have been using Mr. Rooter Plumbing of Bergen County for several years and they are great. On…read moretime, professional and gets the job done. Mike is terrific. He is friendly. He knows how to diagnose the problem . I would recommend this business without hesitation.

I could not ask for better service from this company. When I reached out to request a service they…read moreimmediately got back to us and set an appointment the very next day. Upon arrival, I received a text message letting me know that the plumber was on his way & provided me with his name & a company picture of him. The plumber was very thorough and took his time to find the root of the problem. He was very detailed in his explanation and offered advice on what to do in the future. I am extremely pleased and I highly recommend this company!