Recently had Anthony renovate our basement and did a great job. He kept us updated throughout the…read moreentire process and was very efficient. Would definitely recommend!

Anthony was quick to respond to my inquiry. He arrived on time for the estimate and advised that he…read morewould send me a quote by the end of the day and could begin the work in "a couple of days". He texted with some follow-up questions, but then said that he should be able to begin working in two to three days. I replied that two would be much better and asked if he could make it two, not three. He texted with some other questions, but didn't respond about starting. I asked again. No answer. I asked again. No answer. Nor did I get the quote. I called the next day, left a VM, and never heard back. Very, very dissatisfied. Some reply, even to say he couldn't take the job, would have been preferable to complete radio silence. Not to mention just plain polite. He lost a repeat customer.

Todd was terrific! He arrived on time (with a courtesy call to let us know he was on the way),…read morediagnosed our issue immediately and fixed it quickly and professionally. We're so glad we called him!

Todd was fantastic to work with. He put in some lights and figured out our wiring in our…read moredownstairs. He cleaned up after himself and made sure I was happy with his work before leaving. I would recommend Merkley Electric for all your electric needs.

Can't say how much I appreciate the fine job, Catherine- phone (contact), Sean (technician), did…read morewith my plumbing needs. Everyone was knowledgeable, courteous, and prompt. My kitchen is in perfect order once again. Reasonable rates and foot protection used to save your floors and carpet. Thank You!, you're on my short list for future needs!

This is the best company. I found them when my sink had a leak and have used them a few times for…read moreboth plumbing and electrical. Skilled, honest, reliable, and reasonable prices. Great company!!!

They always do good work at a reasonable price. They've done both my forced air furnace and hot…read morewater heater and both work perfectly. The sheet metal work they did was perfect.

This place is horrible. They send an older man to come out to work and install a unit, this man had…read morebody oder, smelled of alcohol and cigarettes and was not very friendly or professional. He had a young man helping him, maybe 19 or 20 hrs old who was very friendly and professional. I actually ended up talking you the young assistant more because I just couldn't deal with the smell. O would never recommend this place again. T

Browns Duct Cleaning We had all our ducts cleaned. Very…read moreprofessional, polite and knowledgeable. They did a great job. Highly recommend them. Don't put it off you would be surprised at what's in your duct work. Great job Thank You Browns Duct Cleaning Eric Riegel

We had a issue with everything in our bathroom backing up and flooding. My husband snaked the pipe…read moreand it lasted for about a week then backed up again. Finally called plumber at Brown's in Waterloo. I wanted to keep the work in my area. They called right back on a Sunday and came right out to check the situation with the plumbing. He end up doing some work In the basement and fixed some things, then ran snake after snake before he decided it was a pipe on the outside in the ground! They came bright and early the next day ( after he gave us a idea of what it was going to cost). They called and had the utility companies come and mark everything out. They dug the area, fought with rocks and slug and items that should never be flushed, pulled the old pipe, dug some more, and replaced the pipe with new. Filled in with cement, stone, refilled hole with the sod. It did not look like an easy job to say the least. My husband supervised as they worked and said they did a wonderful job. They were polite and they all spoke softly including the big hole digger! I have to say I was pleasantly surprised. Professional and they did a Great Job. Thanks for there swift action I have my bathroom back!

They are great to work with. Very knowledgeable and quick, quality work. The price was very…read morereasonable. I had them instal kitchen lighting for me.

Thank you so much for installing the Tesla wall charger in my garage! I really appreciate your…read moreexpertise and professionalism throughout the entire process. The installation was quick and efficient.

I recently hired Built Right Company and couldn't be more pleased with the experience. They arrived…read moreright on time, completed the job with excellent workmanship, and even went above and beyond the scope of the quoted work. What really stood out was their attention to detail--everything was cleaned up thoroughly once the project was finished. On top of that, the team was personable and easy to work with, which made the whole process stress-free. I would highly recommend Built Right Company to anyone looking for reliable, professional service.

John, of J.E.B Electric and Gas Services. was engaged on September 28th, 2020 to repair and clean…read moreour gas fireplace in Pittsford NY, He said to me his repair and cleaning have a one year guarantee. Well our gas fireplace has not worked for over 4 weeks. I have called John at his phone number being provided to me of 585-301-6209 several times, and left messages for him to call me back and to get our gas fireplace operating. He has not returned any of my telephone calls and while his scheduler confirmed my appointment with John for October 29, 2020 between 4 and 5 pm, he did not show up or even have the courtesy to contact me. We paid John $160 in September 2020. Heritage Fireplaces of Rochester NY (315-986-7415) was our main and first contact and they engaged J.E. B. to repair our gas fireplace on September 28, 2020. However when I talked to Wayne, the owner of Heritage on October 30/31, he told me that his company had no responsibility for my fireplace not working after John of JEB supposedly repaired it, because John is just a repair person they use and Wayne said is not an employee of Heritage. So my most recent telephone message to John was on November 2, 2020 and he has not contacted me and I believe he will not contact me. Just be very careful about engaging John of J.E.B.

John has repaired our fireplace once before. We reached out to him again and just like the first…read moretime did an excellent job. Logs arranged perfectly, cleaned up and even though it was late (after 8 p m) stayed how to explain how to properly use the functions on the remote. Fair pricing and quality service!