I drove from Danville last Saturday morning because I have a 26-year-old Johnson outboard motor, and C & P Marine is one of the few remaining dealerships with certified Johnson/Evinrude technicians. From the moment I arrived, I was greeted by Sandy, who was so welcoming and friendly. She took the time to gather my work order information and then insisted I meet the technician who would actually be working on my motor so we could discuss the issues directly.
That's when I met Dwight, and I can't say enough good things about him. He spent over 25 minutes asking thoughtful questions, listening carefully, and really working to understand the problem. What impressed me most was his approach -- he didn't want to just throw parts at the motor and rush me out the door. Instead, he wanted to diagnose the issue correctly and fix it the right way the first time.
I haven't even received my boat back yet, but based on this first visit alone, I'm beyond impressed with their professionalism, knowledge, and customer care. C & P Marine made a fantastic first impression on a new customer, and I feel confident my boat is in great hands. read more