They arrived on time, I received lived updates while they were en route to my house. The work was…read morecompleted quickly and thoroughly. The whole situation and all potential solutions were discussed thoroughly.

I have used this company a few times in the past and have always been satisfied with their customer…read moreservice, knowledge, and friendliness. I was so pleased with Adam recently, and he gave me lots of good information on how to get a replacement sprayer head on my faucet free of charge through the brand's website.

We were very happy with our experience with Affordable Plumbing! Matt replaced our bathroom sink…read morefaucet, installed our new dishwasher, and made some changes to our kitchen plumbing to work with the new dishwasher. He was very efficient and thorough and took the time to explain everything to us. His prices were very reasonable! After he left, we called him with a question and he was very nice to answer it thoroughly in a timely manner. My ONLY complaint was that he did show up a little late, but I wouldn't choose to work with anyone else. Thanks for a great job!

I am genuinely disappointed to be retracting my previous five-star review. Unfortunately, since the…read morebusiness was sold, my experiences with this company have been so poor that I would leave a negative-star review if that were an option. On one service call, the work was concerning enough that I asked more than once whether the technician was actually a licensed plumber. One technician inspected a sewer line and told me it was broken. Another technician later inspected the same line and said it had a "clean bill of health." Despite identifying two issues, the written report I received was only one sentence long. I had to call and ask whether one-sentence reports were now standard practice before I was promised a more detailed report. I should not have had to request basic documentation for a line with known concerns. On another job, a technician identified the sewer as a shared or common line. After obtaining a second opinion, I was told there was no apparent reason anyone would have reached that conclusion. The company's prices have increased, while the quality, consistency, and professionalism of the service I received have declined dramatically. Based on these experiences, I can no longer recommend this company.

We recently had a problem with our main line backing up. I found a plumbing company that offered…read moremain line cleaning and free camera inspection. They determined that my main line could not be cleaned and had to be replaced due to the tree roots that had overtaken the line. I was told that to replace my line they would have to dig up my yard and it would cost just over $15,000. I contacted a couple of other companies to get second opinions on the work that was needed and compare pricing. The other companies did confirm that my main line needed to be replaced and also said they would have to dig up the yard to replace the old line and they gave bids of 16 and 20 thousand. Before I pulled the trigger, I wanted one more bid. I reached out to Inception Plumbing and was glad I did. When they came out, they tried to clear the line but determined that my line needed to be replaced, but unlike the previous companies they explained to me that they offered pipe replacement using a process called pipe bursting. It not only saved me thousands of dollars, but they were able to complete the job in 1 day.

Woke up to water in our basement yesterday after a lot of rain…read more Didn't know where to start, so I called Inception Plumbing, who I have used for years because they are trust worthy. They sent out Chris, who is a laid back, smart guy who always does the job right. He walked me through my options, assessed the damage and gave me ideas, helped me discover where my outside drains are, and then we set up an appointment with Andrew, who came out and cleared a couple of drains that were clogged in my front yard. The price was much less than I had feared. The Inception employees are always pro-- the front end is friendly and helpful, the workers on time, they know what to do and do it right, and they are respectful of people's homes-- they wear booties inside and clean up any mess they make. You can maybe find cheaper service, but you can't find better service. In the long run, they have saved me a lot of money by being honest and thorough, having modern equipment and hiring the best of the best and paying them fairly. And I love that they are local.

Have used their services twice now. Company is great and no hard upselling and good price points…read morecompared to their competitors. Have worked with Nick both times. He is fantastic explains everything and does great work. Will use again when more plumbing needs arise.

Updating this review to share that the sump pump installed by Bright Side last year failed at the…read moreworst moment during a torrential downpour while my husband was out of town (enter facepalm here). I was convinced it was broken and called Bright Side once I had the flooding under control in the basement. I can't understate how impressed I was with them from the phone call to the plumber showing up later that afternoon. First of all the person on the phone was so kind, told me I was still under warranty, and assured me that they'd have someone out that day to take a look and fix it. The plumber arrived on time, listed to my whole sad story about the basement and the pump, and figured out the issue within a few minutes. He fixed the pump, assured me it should last a long time with the fix, took a look at our other pump, talked me through what had happened, sent me some estimates on things we could do to improve our set up, and was out the door within a reasonable amount of time. The things I loved was how low pressure it all was and how friendly he was. Other plumbers would have upsold me and likely made me feel pressure to purchase something else. I really appreciated that they came out day of, stood by their warranty with no questions, fixed it, and was honest about the situation, giving us options but no hard sell. This is the kind of service that will keep us as customers. It's always hard to know if a company is good after one visit, but this being our second, and on a call when something bad had happened I would not hesitate to recommend them to others. This appears to be a very good locally run business, and they'll have us as customers for the foreseeable future.

First and foremost i do want to say they are responsive. They gave me a bid and information without…read moreseeing my bathroom. They were able to get me on their schedule fairly quickly. Because they did not come see or even ask for pictures of what needed to be replaced when they got over to my home. They left and spent an hour getting parts. Waste of my time. When the kid came back he flooded my basement and garage while replacing the pipes he wanted to and while I understand that stuff happens not telling me about it and leaving me to find it after he left is a little nice. However when I walked into my bathroom it looked like he left a train wreck all over and in my tub. Now my tub drain is slower than normal to drain. Had him work on an outside faucet too and he spread all the power tools with water. For the amount that they charged I would have expected better clean up and communication, but no way. Once he decided he needed to go he left in a hurry no let me show you what I did or do you have any questions. I had to pull information out of him. I had another faucet that needed work done but he said he had to leave and couldn't do it. I get that we all have busy lives and I would have understood had I not mentioned everything I needed to start with. Save your money and go somewhere else. It's not worth getting your house dirtier than it was to start with and flooded without your knowledge. I tend to let workers in my home do their jobs and not bother them much so I guess that I should have kept a closer eye on what he was doing so I would have known about the flood sooner than later.

I was so happy to finally find these guys when I bought my house! They always do great work for…read moreaffordable prices. Jake, Rowdy and the others have all been great. I have a large project coming up in the near future (tankless water heater, back flow preventer, whole house leak detector and moving a toilet. I'll definitely be using them for this. Last time I had them for multiple projects at the same time, they even gave me a discount!

Bought my own sink, faucet, and garbage disposal and we wanted it installed professionally. We have…read moredone business with true blue before so we called them to install it. It was a HORRIBLE job done!! Sink is crooked, leaks under the sink, waterline to dishwasher was not attached properly that it caused my dishwasher to flood onto my floor, faucet handle hits the window sill when tuurning it on, and sink was not placed flush next to back wall that there is a gap between the sink and counter top. We tried to work with the company on several attempts to resolve our issue but they REFUSED. I would NOT recommend doing business with this company. They don't care about the satisfaction of the customer!!!

Stay away from these guys. Sold me on an expensive water softener that crapped out after only a…read moreyear. Then I paid many hundreds for them to come fix it. They couldn't. Left saying they'd get parts and then would never return. Now they play dumb about it all. Many months of trying to resolve this and I gave up. Too much stress with these idiots!

Plumbers are hard to find and sometimes harder to afford. Just want to thank Mike and The Plumbing…read morePro for doing a fantastic job for me on a quick timeframe. First world problem, I know, but nevertheless, something that needed to be cleared. Thanks!

Quick and thorough service. Travis was so very polite. He answered all my questions and explained…read morewhat he was doing. I would recommend Plumbing Pro every time! Joy Petty

I'm verbatim copying my Google review, but that's okay, because I had a great experience with this…read morecompany and the world needs to know! Absolutely a class act and great company. I called with a toilet emergency at 3:30 in the morning, and Danny was on call; he walked me through some safeguards I could take to shut off my water while they cleared a spot in their schedule for later that day to fix the problem. Later on that day, Danny was the plumber to respond in person as well. He was quick, efficient, courteous, and friendly to me and my family (and very accommodating to the fact that I had a curious three year-old who wanted to ask a million questions about what was going on). This is a great company, with very fair prices, but the reason we'll always call them first from now on is the wonderful hiring decisions they make. A+ job for some A+ plumbers!

Contacted Quality Plumbing and described exactly what we needed done: install a water softener…read more(that I had already purchased) and install a new faucet. They responded and said they understood. The tech would arrive when scheduled. We took off work for the installation. The day arrived; it was a Friday, and the technician showed up. He looked around and stated that he had a few appointments prior to mine (it was 10:30 am), and he was out of supplies to complete the work... including installing the faucet!!?? He rescheduled for a week later. A week later came. Quality Plumbing contacted me and stated that we should change our date because they scheduled us for a Holiday and costs would be much higher. I thanked them and rescheduled. (Tuesday, 8-12) The day arrived, and 12:00 pm came and went. We contacted them. Oops... they forgot to put us on their books.. The entire experience was frustrating and absolutely unprofessional. I called Anthony's. They came out 2 hours after we called and completed the project in just a few hours. I don't know how this company has 5 stars... but my experience barely gives them a one. You can try your luck and maybe risk posting a review like mine, or go to someone a bit more trustworthy.