The low tire pressure light came on this morning that indicated my passenger side rear tire needed…read moreattention. I immediately drove to Bay Area Tire after making sure tire wasn't flat and hopefully the problem was related to the overnight cold weather. I was seen within 5 minutes and directed to a service bay where an employee checked all tires and refilled as needed. The suspect tire was 1 pound low and the consensus was it was due to weather. I have purchased tires there before, although not in the past 5 years. No questions or charge and I was happily on my way. I highly recommend this place and will return to buy tires when it's indicated.

Always accommodating and explains exactly what needs to be done and has never suggested something…read morethat could be done down the road to now. Gives you a plan for vehicle maintenance.

They were the only ones who could put tires on my car without making a prior appointmen. I had…read moretaken my car for an oil change and my tires were extremely worn.

I had an extremely frustrating experience with NTB in Sykesville. I brought my car in for a repair,…read morebut the issue wasn't fixed, and I had to bring it back for the exact same problem. Not only was it inconvenient, but no one seemed apologetic for the fact that the repair wasn't done correctly the first time. Communication throughout the process was poor. They were difficult to reach, not responsive to requests for updates, and often came across as rude. I was told my car would be ready on Monday, but it wasn't actually repaired until Thursday night. The repeated delays and lack of communication only added to the frustration. I live just down the street and had hoped this would become my go-to shop for future service. Instead, this experience has completely changed my mind. I'd rather drive over an hour to work with a reliable, professional service center than return here.

I have come here to get tires mounted and balanced for the past 12 years. They are always friendly…read moreand happy to see you. They are the only place in town that does road force balancing. The cost for the service is always very reasonable.

Great customer service, always explains issues and options. repairs always done in a timely manner.read more

Great service .They kept me updated and were able to take care of everything I needed .My classic…read morecar runs 100% better now .

Had my brakes replaced by the folks at Eldersburg Care Care, I was surprised buy not only the price…read more(extremely reasonable) but buy the level of service and their guarantee of workmanship. Speaks volumes that an independent shop was not only reasonable but stands by their work. Definitely coming back.

Prompt service for a great price! Convenient location and friendly staff. Was able to get a same…read moreday appointment and my car was ready quicker than I expected.

First time using for service. Called and was able to get car in same day, believing that I needed a…read morewheel bearing replaced. They inspected and found that when tires were rotated by another garage previous that all of the lug nuts had not been tightened. They could have easily said yes the bearing needed to be replaced and I would have never questioned. The honesty displayed has earned a customer going forward! Scott is awesome.

Had 4 new tires balanced and installed, my ride is smooth and quiet much quieter then my previous…read moretires! I was in and out within an hour. Fast service friendly staff. If I have any issues with the tires I have a road hazard warranty and this the place I'll come too.

I purchased 4 tires and from the beginning they caused a shimmy from the front end that wasn't…read morethere before. I've taken my truck back 4 times and they still have not fixed the problem. All they are willing to do is rebalance the tires. I am finished dealing with Mr. Tire in Eldersburg, they are the worst tire dealer in Maryland.

was recommended by Hillmuth in Columbia for my wheels to get fixed from curb rash. Very friendly…read moreand professional through and through. I got my wheels fixed on time and the finished product was WONDERFUL! They are worth every penny. Will continue to work with them for future issues with my wheels!!!

From start to finish Sam and Luke get it done. They completely removed old powder-coated painted…read morerims and made them look better than NEW!! Nice clean waiting area. Great prices. Just great people to do business with and quality work. Support small businesses.

If I could give Will & Freedom Automotive here 50 stars - I would!! Yes... his service is THAT…read moreOUTSTANDING! Here's my personal experience: I brought my car in there a week ago for brakes & an alignment. Not only did he do a simply spectacular job on both - that even the dealership the car came from over its history, could never get actually right... here now, is what outstanding, HONEST SERVICE is all about... So, this past week, I start to notice a "banging" sound whenever I go over a bump, now coming from what seems like somewhere in the front suspension. Boo... very disconcerting! So I call Will - and he says simply "bring it in & I'll have a quick look at it". Yesterday, I bring it in & drop it in the AM, bracing myself for the worst. Will calls me later that afternoon & says "yer all set". - The car has an under-tray with heat-shielding and a lateral "stiffener bar" that the rivets fastening it to the plastic tray itself, had apparently on one side popped loose - so the stiffener arm was banging between the rocker-panel frame & the tray. He tells me it is typical a car it's age (12 years) as the metal rivets eventually vibrate/wear their way through the relatively soft plastic of the tray. So he re-rounded the tray holes & replaced all the rivets with new ones to correspond with the new "fresh" mounting hole sizes created. ..."You're now as good as new!" How much do I owe you, Will? ..."NO CHARGE" -!! :-O What??? ...How's That??? "Well, you know what - when I was doing the alignment & had the tray off - I shoulda probably noticed that - as it was not a sudden thing - and we coulda more simply just fixed it right then & there for you, without you going a week now hearing those bangs & worrying about it... so yeah... no charge - I insist!" How many mechanics out there would have/could have instead called me back a few hours later & quoted some additional $100's of needed suspension parts repair(s) needed? Which... I was fully "braced" for and thoroughly expected. How so totally AWESOME is it to know we have, as so clearly illustrated here - a local, in community mechanic/merchant - with such ethics - that you can absolutely TRUST completely, and without reservation like this!!! I would not hesitate one moment to highly recommend, and TRUST - Freedom Automotive - right here in our little Sykesburg - for any/all your automotive/mechanical service needs. Unequivocally, absolutely!!!

Will and his team are A+ in customer service, reliable, honest and fair. Well-worth making Freedom…read moreAutomotive a part of your family's community.

Brought in my truck for routine service in March of this year, the guys here said that I had an…read moreadditional issue that can be taken care of under warranty with my dealership. They could've said nothing but I really appreciate their honesty. Now almost 4 months later I came in for service with RMW and they still made sure to check in to see how my trip to the dealership went and if the problem was resolved. 10/10 customer service and 10/10 on the quality of work!

Fantastic customer service! I got four new tires, alignment and an oil change all in a short time…read morewhile I was at lunch. Viva la Revolution!

I'm a new driver just bought my first car, which was previously inspected by Toyota dealership and…read morechecked out perfectly fine on all ends. I come here because it's close and convenient and from who I've spoken to it seemed to be trustworthy enough place to go for a simple state inspection. They call and tell me its failed inspection due to alignment and will need to pay $130 to fix it. Once again my first car, new driver, and also a young female I don't know what I'm dealing with but I did my research enough to know the alignment would have had to be pretty severe to fail inspection. Long story short, they lied my alignment was perfectly fine before going there and infact I NOW feel like its off since taking my car there and my breaks are also now squeaking when I reverse which never had that issue before. I spoke to Jeff, the owner, man in charge I guess? Not sure what kinda business he's running because it only took me a few interactions with the workers to realize it's a shit show. I was asking for an inspection report because all I was ever given was a receipt, he says it was sent to my email. It never was, so then I have my mother call as they aren't taking me seriously, talking to me like I'm dumb. Jeff quickly switches up the story again and he has no report or records from the work done on my car and that it was sent straight to the MVA. I'm sitting right next to her and I say "Hi Jeff. You said it was sent to my e-mail yesterday and it never was and now you dont have access to the records? I finally come in person and after way too long of back n forth they give me a checklist of what had been done after repeatedly asking and being told there's no records to give me. Glad you cheap asses could make a quick $130 off a young girl not knowing better :) Stay clear of this place its way better ones in sykesville for-sure and that won't lie to make an extra buck

First time customer and we had a great experience. Will be happy to come back in the future for…read moreour car repair/service needs!