I had a very disappointing experience at Monoprix. The website advertised that they close at 8pm,…read morebut when I arrived at 7:40 the security guard pushed me out. I was mad and confused, but not only was he unapologetic, he actually told me I should have done my groceries earlier in the day and not waited until the last minute. I asked to speak to the manager, but his arrogant response was even worse. Coming from Canada, I am not used to being treated so poorly as a customer. I feel this was unacceptable.

Inexpensive market for supermarket goods. They do not always carry the same products. This is a…read morediscount supermarket; however, there are some consistent items you can find, especially in the frozen sections and the bakery. What I love about this store is that you can pick up water in the bottle, wine, beer and tasty chocolates or cookies that are much lower in price than Carrefour City market. If you are looking for speciality items, this is not the spot to go, but for essentials -- milk, butter, cheeses, bread and produce--they have a great selection. Come early to get bread or they run out by evening.

I have been a Kookai customer for more than 10 years now, I used to love the quality and…read moreoriginality of the products. Unfortunately, things seem to have deteriorated quickly and quality of the products as well as customer service (French customer service in particular) is TERRIBLE! I have just ordered some products, one of them (for which I paid full price and which I only got to wear once) is completely RUINED after washing (the nice - red - colors of the embroidery on the chest are now all over the sweater) and NOBODY AT KOOKAI FRANCE cares!!! Nobody answers the phone, too! I wrote them an email in English and they replied in French pretending like my order was not online/e-boutique (which it was) so they said they weren't responsible (of course they were)! Worst customer service ever, I am so disappointed, remembering what Kookai used to be... now it's just CHEAP quality (made in India, China) with the same (quite high for the bad quality) prices. Think twice before you spend money on their products, it is NOT worth it and NOBODY WILL CARE about your complaints.